Top 205 Operations analyst Jobs in Quincy, Ma

MMIS Operations and Maintenance Analyst (Hybrid)
The Panther Group Inc —Quincy, MA
- $65.00 - $71.40 an hour
- Contract
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- System design
Quick Apply
1d
Bank Operations Analyst
Daley and Associates —Boston, MA
- $30 - $40 an hour
- Email
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
Quick Apply
6d
Treasury Operations Analyst
Daley and Associates —Boston, MA
- $35 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- 3 years
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5d
Epic Analyst I
Boston Children's Hospital —Wellesley, MA
- $65,936.00 - $105,497.60 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Analysis skills
- Training & development
6d
AI Operations Analyst
Analysis Group, Inc. —Boston, MA
- $80,000 - $100,000 a year
- Hybrid work
- Research
- Mid-level
- Analysis skills
Sales Operations Analyst
Access Information Management —Peabody, MA
- Remote
- Mid-level
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1d
Integration Operations Analyst
Third Way Health, Inc. —Cambridge, MA
- Full-time
- HIPAA
- Mid-level
- SQL
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Business Operations Analyst--HR & Customer
Point Wild —Boston, MA
- $130,000 - $150,000 a year
- Remote
- Writing skills
- Mid-level
- SQL
- Health insurance
- Parental leave
4h
Operations Analyst
BOSTON TRUST WALDEN NATIONAL ASSOCIATION —Boston, MA
- $75,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Profit sharing
- Commuter assistance
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Operations Analyst
Wayfair —Boston, MA
- $80,000 - $101,000 a year
- Full-time
- Up to 50% travel
- Office
- Analysis skills
- Paid parental leave
- Health savings account
Fuel Analyst
Topco Associates —Quincy, MA
- $65,000 - $75,000 a year
- Full-time
- Computer Science
- Writing skills
- Finance
- Health savings account
- Health insurance
5d
Associate Operations Business Analyst (Hybrid)
Intact Insurance Specialty Solutions —Canton, MA
- $59,000 - $87,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
4d
Business Process Analyst - Global Services & Support
Boston Dynamics —Waltham, MA
- $89,000 - $110,878 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Health insurance
- Dental insurance
Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
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Finance Operations Analyst I
Point32Health —Canton, MA
- $54,712.80 - $82,069.20 a year
- Full-time
- Office
- Bachelor's degree
- Accounting
- Disability insurance
- Health insurance
7d
Analyst, Financial Operations (AP)
Care Access —Boston, MA
- $50,000 - $70,000 a year
- Remote
- Oracle
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
13d
Commercial Operations Analyst
Johnson Controls —Burlington, MA
- $94,000 - $118,000 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Paid holidays
- Health insurance
FINANCIAL ANALYST, Global Programs Finance & Operations 1
Boston University —Boston, MA
- Bachelor of Science
- Research
- Mid-level
Sales Operations Analyst
Alten Calsoft Labs —Boston, MA
- Contract
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
Senior Operations Planning Analyst
Boston Scientific —Quincy, MA
- $75,100 - $142,600 a year
- Hybrid work
- 5 years
- Office
- Math
3d

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operations analyst jobs near quincy, ma

MMIS Operations and Maintenance Analyst (Hybrid)

The Panther Group Inc -
Quincy, MA

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Job Details

Contract
$65.00 - $71.40 an hour
1 day ago

Benefits

Visa sponsorship

Qualifications

Vendor relationship building

Full Job Description

We are hiring an Operations and Maintenance Analyst (O&M Analyst) to join our client’s Health Insurance Exchange (HIX) team in the Quincy, MA, area. This is a hybrid position. The O&M Analyst should possess experience working on large-scale integration projects and a strong understanding of health insurance business processes.

Note: No C2C, Subcontracting or visa sponsorship of any kind is available for this role.

RESPONSIBILITIES

Proactively monitor systems for availability, capacity & performance and when necessary, investigate and analyze the problems/issues, assess criticality, and report out as required.
Ensure issues are identified, documented, communicated, and appropriately escalated to ensure timely resolution of each request.
Exercise responsibility and maintain acceptable levels of service performance in resolving issues, data collection, recording, reporting, and in maintaining controls over IT processes.
Collaborate with technical and non-technical personnel (Agency functional experts, vendors, PMO, architects, etc.) to resolve open issues on a timely basis and update status and maintenance in ticketing system.
Provide technical support for daily operations & oversee production and lower environment maintenance activities in close cooperation with our vendors.
Participate in the patch management process for servers, system, and software.
Support data updates and create both scheduled and ad-hoc reports using SQL and other DB tools including Quicksight.
Develop project plan/timeline estimation and identify key milestones for the operations team.
Monitor, track, and complete project tasks as required, ensuring outputs are timely, high quality, and tailored to stakeholder needs.
Develop and implement “best practice” methodologies to enhance operations efficiency.
Provide support associated with tracking, validation, and driving closure of PROD Batch Schedule exclusions, workarounds, defects, and data corrections.
Manage the Digital Certificate update process in close cooperation with our vendors.
Maintain the software inventory list including latest version and planned updates.
Design presentations at high levels, incorporate advanced features of PowerPoint, Excel, etc.
Adhere to all of our client’s Management policies, procedures, and standards.
Review release deliverables including System Architecture designs, test plans, configuration guide, O&M Transition plan, Implementation plan etc.
Provide periodic status updates to business and leadership about operational projects and tasks and keep the Project and tasks tracking systems updated.
Manage and coordinate patching and updates in all environments including Prod, staging, QA etc.
Identify risks and issues and create issue response and mitigation plans.
Work together with technical teams in triaging any production incidences.

QUALIFICATIONS

Minimum (4-6) years of analytical experience, preferably within operations.
Demonstrated ability to solve complex IT problems, monitor servers and generate reports.
Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating as a modular integrated platform).
Ability to resolve problems as they arise and handle situations expeditiously.
Must be a self-starter, have a broad technical background of systems, software, and technology, possess both critical-thinking and analytical skills and must be able to multi-task.
Must be able to work well with others in an environment where deliverables are dependent on the output of others.
Proficiency with Microsoft 365 applications including SharePoint, OneDrive, Microsoft Teams, Outlook, Word, Excel, PowerPoint. Proficiency with MS Project and Visio a plus.
Experience supporting releases, patching and upgrades in production environment.
Familiarity with the following or similar tools and technologies Dynatrace, QuickSight, SQL, Linux scripting, AWS.
Experience creating reports using SQL and Toad or SQL Developer. Working knowledge of basic DB concepts.
Experience creating/interpreting architectural diagrams, ER diagrams and other technical documents.
Demonstrated experience with ticketing systems including Jira and ServiceNow.
General knowledge and experience with Developing and presenting status reports, trends, and metrics.
Ability to take notes and document all user interactions and steps taken.
Excellent communication skills with technical and non-technical staff.
Ability to develop and maintain effective relationships with management, vendors, end users and program team members.
Respond to ad hoc inquiries and requests for information.

EDUCATION

Bachelor’s Degree in Information Systems, Business Administration, or a closely related field

Pay $65.00 - $71.40 / hour W2 depending on experience

#INDIT

Work Location: In person

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Refine Your Search

operations analyst jobs in quincy, ma

MMIS Operations and Maintenance Analyst (Hybrid)

Bank Operations Analyst

Treasury Operations Analyst

Epic Analyst I

AI Operations Analyst

Sales Operations Analyst

Integration Operations Analyst

Business Operations Analyst--HR & Customer

Operations Analyst

Operations Analyst

Fuel Analyst

Associate Operations Business Analyst (Hybrid)

Business Process Analyst - Global Services & Support

Service Desk Analyst

Finance Operations Analyst I

Analyst, Financial Operations (AP)

Commercial Operations Analyst

FINANCIAL ANALYST, Global Programs Finance & Operations 1

Sales Operations Analyst

Senior Operations Planning Analyst

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