Top 4 Front desk agent Jobs in Quincy Il

Medical Office Associate - Front Desk/Receptionist - Quincy (4961)
SIU Medicine —Quincy, IL
- $17.50 - $19.25 an hour
- Day shift
- Dental office
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Planet Fitness Front Desk Representative
Planet Fitness —Quincy, IL
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
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Guest Service Agent 1p-9p and Night Auditior
Oak Hill Inn and Suites —Canton, MO
- $15.50 - $16.50 an hour
- Part-time
- Hotel
- In-person
- Guest services
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Medical Office Associate - Front Desk/Receptionist - Quincy (4961)

SIU Medicine -
Quincy, IL

Apply Now

Job Details

$17.50 - $19.25 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
403(b)
Life insurance

Qualifications

Direct patient care
High school diploma or GED
Healthcare privacy protection
Working with individuals from diverse cultural backgrounds
Typing
Medical terminology
Quality data entry
Customer data entry

Full Job Description

Salary

$17.50 - $19.25 Hourly

Location

Quincy, IL

Job Type

Civil Service

Job Number

2402015

Department

Family and Community Medicine/Adams County-SMS

Opening Date

05/26/2026

Closing Date

7/27/2026 2:00 PM Central

FLSA

Non-Exempt

Bargaining Unit

N/A

Shift

Days

Exempt or Non_Exempt

Non-Exempt

We recommend using the following browsers to complete the application:

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Mobile: Google Chrome, Safari

Description

This position serves the front desk of the FQHC dental clinic in Adams County, Quincy, Illinois. Functions of the position include, but not limited to: receive and document patient information over the phone or in-person, ensure patient information is accurate and up to date, collect payment and assist with dental billing and dental insurance needs, answer and route incoming calls, mitigate patient complaint, record in clinic dental health record with necessary information. This position will serve as the first point of entrance into the dental clinic for patients in person.

*this position is on-site only*

Examples of Duties

70% Patient Receiving and Registration

Receives and welcomes patients into the clinic
Interviews patients to obtain demographic and billing information
Input, update, retrieve and review patient information
Initiate new patient paperwork and dental record for new patients
Obtain patient signature’s
Generate schedules, prints forms and scans documents per policy/procedure

15% Telephones/Scheduling

Answers phones and routes appropriately
Schedules, cancels and reschedules appointments

10% Cashiering

Understand and educate dental sliding fee scales and dental insurance
Collect payments and apply to patient accounts
Maintain and complete cashier registrar, credit card and cash batches
Deposits bank deposits at local bank per protocol

5% Other

Assist with patient complaints according to policy/procedure

Qualifications

Credentials to be Verified by Placement Officer

High school diploma or equivalent.
Any one or any combination totaling one (1) year (12 months), from the categories below:
- Work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility.
- Work experience in a health care facility such as a doctor's, dentist's, or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones, and working with medical terminology.
- Graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant, or medical secretary.

Knowledge, Skills & Abilities (KSAs)

Working knowledge of medical terminology.
Knowledge of computers and data entry.
Skill in reading, comprehending, and following complex instructions.
Organization skills, including time management and workflow.
Oral and written communication skills.
Ability to interact with and assist patients and their families.
Ability to adapt and work under pressure and amid interruptions.
Ability to work with people from a variety of cultural economic, and educational backgrounds.
Ability to use a medical dictionary.
Ability to keep patient information confidential.
Ability to perform routine keyboarding accurately.
Ability to establish priorities and function independently.
Ability to lift 15 pounds of medical records.
Ability to perform simple calculations (such as adding, subtracting, and totaling).
Ability to function as a part of a team.

Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.

Supplemental Information

If you require assistance, please contact the Office of Human Resources at [email protected] or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security. This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the
"Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an Affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.

Apply Now

Refine Your Search

front desk agent jobs in quincy il

Medical Office Associate - Front Desk/Receptionist - Quincy (4961)

Planet Fitness Front Desk Representative

Guest Service Agent 1p-9p and Night Auditior

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I want to receive the latest job alert for front desk agent in quincy il

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Examples of Duties

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Supplemental Information

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