Top 235 Patient representative Jobs in Quincy Ma

Patient Access Representative
Harbor Health Services, Inc. —Dorchester, MA
- $19.22 - $28.83 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
10d
Part Time Patient Service Representative
Optum —Boston, MA
- $16 - $29 an hour
- Overtime
- Remote
- 18 years or older
- Microsoft Outlook
- Urgent Care
- Paid training
4h
Patient Check-In Representative
Optum —Somerville, MA
- $16 - $29 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
11d
Patient Registration Representative
Signature Healthcare —Brockton, MA
- $17.50 - $22.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
Quick Apply
patient service representative
Beth Israel Lahey Health —Boston, MA
- $20.50 - $25.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Patient Access Representative
NeighborHealth —Boston, MA
- $18 - $25 an hour
- Online Application
- Background check
- High school diploma or GED
- Entry level
Patient Access Representative 3pm-11:30pm M-F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
5d
Satellite Patient Representative I
South Shore Health —Weymouth, MA
- $17.17 - $23.11 an hour
- Part-time
- Medical terminology
- Entry level
- Time management
Patient Access Representative: 9:30am-6pm M- F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Patient Experience Representative - Adolescent Medicine
Boston Children's Hospital —Boston, MA
- $19.06 - $27.64 an hour
- Full-time
- Hospital
- Office
- High school diploma or GED
4d
Patient Services Representative, Contact Center
MIT —Cambridge, MA
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
11d
Patient Service Representative – BIDMC (40 Hours, Day shifts)
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Patient Experience Representative I- Spina Bifida Center
Boston Children's Hospital —Boston, MA
- $19.06 - $27.64 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
Patient Services Coordinator, Per Diem
FENWAY HEALTH —Boston, MA
- $24.77 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Patient Experience Representative- per diem days/nights
Boston Children's Hospital —Boston, MA
- $19.06 - $27.64 an hour
- Part-time
- Hospital
- Office
- Administrative experience
5d
Patient Care Representative | Full-Time | Boston
Whittier Street Health Center —Roxbury Crossing, MA
- $20.00 - $24.50 an hour
- Full-time
- Background check
- High school diploma or GED
- Data entry
- Health savings account
- AD&D insurance
Quick Apply
7d
Patient Service Representative I - Part-Time, Weekend Evenings & All Holidays
Tufts Medicine —Boston, MA
- $20.12 - $25.15 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
6h
Patient Service Representative / Medical Receptionist
Eye Care Specialists —Norwood, MA
- From $20 an hour
- Part-time
- Continuous improvement
- Entry level
Quick Apply

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Patient Access Representative

Harbor Health Services, Inc. -
Dorchester, MA

Quick Apply

Job Details

Full-time
$19.22 - $28.83 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)

Qualifications

Computer operation
Customer communication
Computer literacy
Basic math
High school diploma or GED

Full Job Description

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We are currently seeking a talented Patient Access Representative to join our team at the Geiger Gibson Community Health Center.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

Under the direction of the Practice Manager or Central Support Manager, the Patient Access Representative provides exceptional customer service while welcoming and assisting patients, families and guests entering the Health Center. The Patient Access Representative verifies insurance eligibility and benefits prior to service, ensures accurate demographic and insurance data entry, collects co-pays, educates patients on payment options, and supports front desk operations such as appointment scheduling, check-in and check-out. This position is essential to maintaining a smooth front-end process, minimizing billing issues, and delivering an exceptional patient experience.

Responsibilities:

Patient Access & Registration

Welcomes and assists patients, families, and guests in a professional and friendly manner.
Accurately collects and enters demographic and insurance information.
Schedules, reschedules, or cancels appointments by provider or patient request.
Collects co-pays and process patient payments in accordance with policy.
Ensures completeness of PCP assignment and referral requirements.
Submits applications for HSN Presumptive Determination and SFS discounts, as needed.
Registers walk-in and new patients and distributes new patient registration information.
Refers patients to Financial Counselors for insurance enrollment or changes.

Insurance Verification & Financial Navigation

Verifies insurance eligibility, coverage, and PCP/plan assignment using online portals or direct payer calls.
Ensures prior authorizations are obtained as required in accordance with the site workflow.
Reviews and corrects patient’s demographic and insurance information in EPIC to support timely, accurate billing.
Contacts patients in advance of appointments when insurance cannot be verified.
Educates patients on payment options including Health Safety Net (HSN), Sliding Fee Scale (SFS), and self-pay.
Coordinates with Financial Counselors to ensure patients have appropriate documentation and appointments.
Calculates and communicates patient financial responsibility prior to service.

Administrative and Operational Support

Reviews next-day appointment schedules and monitors appointment flow.
Answers and routes telephone calls promptly and courteously.
Performs related clerical tasks such as sorting mail, managing the bump list, and general front-desk support.
Reviews patient encounters post-visit to ensure adherence to protocols and workflows to ensure all patients were properly processed, insurance and PCP assignments are accurate, follow up appointments are scheduled or documented, etc.
Maintains strict confidentiality and a high level of professionalism in all interactions.
Position may require occasional travel and support to other health center sites.

Requirements:

High school diploma or GED
1 or more years of experience in a community health center and/or a professional or business environment, 3 or more years of healthcare related experience preferred
Excellent verbal and written communications skills, excellent customer service skills
Excellent organizational, problem solving and priority setting skills
Basic computer literacy, knowledge of Microsoft Office 365 preferred including Word, Excel, Outlook and Teams
Knowledge of Electronic Practice Management (EPM) and/or Electronic Medical Record (EMR) preferred, EPIC/OCHIN desired
Basic Math and reading comprehension skills
Bilingual, English/Spanish or English/Vietnamese or English/Portuguese preferred.
Familiarity with using medical terminology and/or Medical/Dental Billing experience preferred

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Hours may include an evening shift until 8:00 PM and rotating Saturday.
40 hours weekly

Quick Apply

Refine Your Search

patient representative jobs in quincy ma

Patient Access Representative

Patient Services Representative

Part Time Patient Service Representative

Patient Check-In Representative

Patient Registration Representative

patient service representative

Patient Access Representative

Patient Access Representative 3pm-11:30pm M-F

Satellite Patient Representative I

Patient Access Representative: 9:30am-6pm M- F

Reception Desk Representative, Radiology

Patient Experience Representative - Adolescent Medicine

Patient Services Representative, Contact Center

Patient Service Representative – BIDMC (40 Hours, Day shifts)

Patient Experience Representative I- Spina Bifida Center

Patient Services Coordinator, Per Diem

Patient Experience Representative- per diem days/nights

Patient Care Representative | Full-Time | Boston

Patient Service Representative I - Part-Time, Weekend Evenings & All Holidays

Patient Service Representative / Medical Receptionist

I want to receive the latest job alert for patient representative in quincy ma

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