Location: Framingham-Waltham, MA
Schedule: Monday – Friday, 7:00 AM – 3:00 PM
Pay Rate: $22.40-$25.62
Position Type: Full-Time | On-Site
Securitas is a global leader in security services, providing advanced and sustainable security solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. As security threats continue to evolve, our Security Operations Center (SOC) plays a critical role in protecting our clients' people, facilities, and technology through continuous monitoring, rapid response, and operational excellence.
Securitas is seeking a highly motivated SOC Operator with strong technical aptitude and cybersecurity experience to join our Security Operations Center in Westborough, MA. This is an on-site position responsible for monitoring security systems, analyzing potential threats, coordinating incident response, and maintaining the integrity of critical security technologies.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies.
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Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
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Cybersecurity Awareness: Identify, assess, and escalate potential cybersecurity events or suspicious network activity in accordance with established procedures.
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Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
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Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
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Threat Analysis: Evaluate security events, determine appropriate response actions, and escalate critical incidents in a timely manner.
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Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
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Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
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Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
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Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.
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Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments
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High level of technical proficiency with computer systems and enterprise software
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Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred
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Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies
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Excellent analytical and critical thinking skills
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Ability to multitask while monitoring multiple systems simultaneously
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Strong written and verbal communication skills
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Exceptional attention to detail and sound decision-making under pressure
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Ability to maintain confidentiality and professionalism in a security-sensitive environment
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Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred
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Proficiency with Microsoft Office and Windows operating systems
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Experience with enterprise security technologies or security monitoring platforms preferred
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High school diploma or GED required; Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus
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Ability to read, write, and communicate effectively in English
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Reliable transportation and dependable attendance
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Legal authorization to work in the United States
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Medical, Dental, and Vision Insurance
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401(k) with employer match
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Paid time off, paid training, and company-provided uniforms
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Company-paid life insurance
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Employee Assistance Program (EAP)
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Wellness and financial support programs
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Employee discount programs (vehicles, electronics, travel, and more)
If you have a passion for cybersecurity, technology, and operational excellence, we encourage you to apply and become part of a team dedicated to protecting people, information, and infrastructure.
Apply today at SecuritasJobs.com
Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.
Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
