Top 152 Patient services representative Jobs in Racine Wi

On-Site Customer Service Representative - Milwaukee, WI
Sharecare —Milwaukee, WI
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Racine, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Patient Service Representative
Racine Dental Group —Racine, WI
- $20 - $24 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
11d
Patient Coordinator
Aspen Dental —Racine, WI
- $20 - $22 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Office Operations Assistant
Ascension —Racine, WI
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Disability insurance
- Health insurance
1d
Patient Access Representative III
Kenosha Community Health Center - Pillar Health —Kenosha, WI
- $21 - $23 an hour
- Full-time
- HIPAA
- Clinic experience
- Mid-level
- Paid holidays
- Disability insurance
Patient Service/Front Desk Coordinator
MyEyeDr. —Kenosha, WI
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Patient Service Representative (PSR) Float - Orthopedics Clinic
Advocate Aurora Health —Oak Creek, WI
- $19.80 - $29.70 an hour
- Full-time
- Computer literacy
- No experience needed
- High school diploma or GED
3d
Front Desk Coordinator - Racine, WI
The Joint Chiropractic —Racine, WI
- $15 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Patient Access Specialist - Clinic
Froedtert South, Inc. —Kenosha, WI
- $17.00 - $25.25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- 403(b) matching
- Health insurance
Quick Apply
Patient Access Representative I
Kenosha Community Health Center - Pillar Health —Kenosha, WI
- $18 - $19 an hour
- Full-time
- HIPAA
- Clinic experience
- High school diploma or GED
- Paid holidays
- Disability insurance
9d
Patient Service Representative I Hospital
Advocate Aurora Health —West Allis, WI
- $20.80 - $31.20 an hour
- 8 hour shift
- CPR Certification
- Hospital
- Computer literacy
3d
Patient Access Specialist - Imaging
Froedtert South, Inc. —Pleasant Prairie, WI
- $17.00 - $25.25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Medical terminology
- 403(b) matching
- Health insurance
Quick Apply
Patient Service Representative - Hospital
Advocate Aurora Health —West Allis, WI
- $20.80 - $31.20 an hour
- 8 hour shift
- CPR Certification
- Hospital
- Computer literacy
3d
Patient Access Specialist
Froedtert South, Inc. —Pleasant Prairie, WI
- Full-time
- Computer literacy
- High school diploma or GED
- Medical terminology
Quick Apply
Admin Coordinator position
Clinical Investigation Specialists —Kenosha, WI
- $19 - $21 an hour
- Full-time
- Mid-level
- Administrative experience
- Clinic
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Access Specialist - Emergency Department
Froedtert South, Inc. —Pleasant Prairie, WI
- $17.00 - $25.25 an hour
- Part-time
- Customer service
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Health insurance
Quick Apply
Campus Receptionist
Froedtert South, Inc. —Pleasant Prairie, WI
- Part-time
- Hospital
- Inpatient
- English
Quick Apply
Dental Scheduling Coordinator / Receptionist
Sweet Smiles Mt.Pleasant —Racine, WI
- $20 - $25 an hour
- 8 hour shift
- Spanish
- Dental office
- Computer literacy
- Paid time off
- Professional development assistance
Quick Apply
4d
Customer Service Rep
Lincare Inc. —Sturtevant, WI
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
12d

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On-Site Customer Service Representative - Milwaukee, WI

Sharecare -
Milwaukee, WI

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Medical documentation
Computer literacy
Typing
Managing patient records

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

Job Summary:

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.

** This role in on-site in a medical facility in Milwaukee, WI!

Essential Job Functions:

Identify, evaluate and prioritize caller needs, questions and concerns.
Formulate plans of resolution and respond appropriately and efficiently.
Maintain and restore customer satisfaction and partner with other teams as needed.
Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
Proactively educate caller on program benefits.
Meet or exceed established call center metrics, attendance standards and quality levels.
Use computer tools to accurately process and document information.
Develop rapport with callers and appropriately adjust communication style.
Provide accurate information about Sharecare programs and services.
Escalate issues internally and follow up on escalated issues.

Qualifications:

High School Diploma
Prior experience in a customer service related field preferred
Great communication skills
Must be able to multi-task
Must have medical records experience and knowledge of key elements of a valid ROI request
Understanding of HIPAA regulations preferred
General working knowledge of Microsoft Word & Outlook
Computer keyboard proficiency and internet navigation skills required
Have the ability to work effectively with others in a team environment
Ability to thrive in a fast-growing always changing environment
Local to Milwaukee, WI!

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

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Refine Your Search

patient services representative jobs in racine wi

On-Site Customer Service Representative - Milwaukee, WI

Patient Registration - Customer Service Representative

Patient Service Representative

Patient Coordinator

Office Operations Assistant

Patient Access Representative III

Patient Service/Front Desk Coordinator

Patient Service Representative (PSR) Float - Orthopedics Clinic

Front Desk Coordinator - Racine, WI

Patient Access Specialist - Clinic

Patient Access Representative I

Patient Service Representative I Hospital

Patient Access Specialist - Imaging

Patient Service Representative - Hospital

Patient Access Specialist

Admin Coordinator position

Patient Access Specialist - Emergency Department

Campus Receptionist

Dental Scheduling Coordinator / Receptionist

Customer Service Rep

I want to receive the latest job alert for patient services representative in racine wi

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