Top 85 Customer advocate Jobs in Radford Va

Driver Development Manager
Online Transport —Dublin, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- CDL A
- Health insurance
- Dental insurance
Quick Apply
2d
BARISTA (FULL AND PART TIME)
Chartwells HE —Radford, VA
- $15.00 - $15.75 an hour
- Urgently hiring
- Background check
- University
- In-person
- Commuter assistance
- Disability insurance
Quick Apply
21h
Director of Social Services - Kroontje Health Care Center - Full-Time Day Shift
Warm Hearth Village —Blacksburg, VA
- Full-time
- Skilled nursing facility
- Customer service
- Mid-level
- Health insurance
- Dental insurance
9d
T-Mobile Authorized Retailer Sales Associate
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Pearisburg, VA
- Part-time
- 18 years or older
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Area Sales Manager - New England - Remote
Regal Rexnord —Radford, VA
- $100,000 - $125,000 a year
- Online Application
- Up to 50% travel
- Bachelor of Science
- Mid-level
- Health savings account
- AD&D insurance
OEM Account Management Leader - LV Drive Products
ABB Inc. —Bland, VA
- $119,000 - $190,400 a year
- Full-time
- Microsoft Excel
- Up to 50% travel
- Salesforce
- Paid parental leave
- Health savings account
Quick Apply
Kitchen Designer
Home Depot —Christiansburg, VA
- $18 an hour
- Entry level
Early Career Field Service Technician
ABB Inc. —Bland, VA
- $45,500 - $72,800 a year
- Extended hours
- Customer service
- High school diploma or GED
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
OEM Sales Director-Machinery
ABB Inc. —Bland, VA
- $119,000 - $190,400 a year
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Salesforce
- Paid parental leave
- Health savings account
Quick Apply
Force Measurement Sales Specialist - Midsouth
ABB Inc. —Bland, VA
- $83,300 - $133,280 a year
- Full-time
- Hybrid work
- 5 years
- High school diploma or GED
- Travel
- Health savings account
- AD&D insurance
Quick Apply
Field Service Technician
ABB Inc. —Bland, VA
- $32.90 - $47.12 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
14d
Certified Nursing Assistant (CNA) PRN (24 hours/ month)
Skyline Nursing and Rehabilitation —Floyd, VA
- Morning shift
- 18 years or older
- Skilled nursing facility
- Customer service
- Paid holidays
- Dental insurance
Quick Apply
Field Service Technician
ABB Canada Inc —Bland, VA
- $58,500 - $93,600 a year
- Full-time
- Microsoft Excel
- Customer service
- Military
- Health savings account
- AD&D insurance
Quick Apply
Senior Technical Business Developer – Grid Automation
ABB Inc. —Bland, VA
- $119,000 - $190,400 a year
- Full-time
- Remote
- Bachelor of Science
- Master's degree
- Travel
- Health savings account
- AD&D insurance
Quick Apply
9d
Dialysis RN – Resident – New Graduate
HealthTrust Workforce Solutions —Blacksburg, VA
- $35 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Paid training
- 401(k) matching
Quick Apply
Strategic Segment Proposal Engineer
Industrial Connections & Solutions LLC —Bland, VA
- $100,500 - $160,800 a year
- Full-time
- Remote
- Microsoft Outlook
- 5 years
- Engineering
- Health savings account
- AD&D insurance
Quick Apply
Senior Technical Business Developer – Sub-transmission Products
ABB Inc. —Bland, VA
- $119,000 - $190,400 a year
- Full-time
- Hybrid work
- Product management
- Travel
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
9d
Commercial Proposal Engineer
Industrial Connections & Solutions LLC —Bland, VA
- $79,800 - $127,680 a year
- Full-time
- Remote
- Microsoft Outlook
- 8 years
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
19h
Nursing Supervisor RN Weekends
NRV HEALTH CARE LLC —Radford, VA
- $32.00 - $42.24 an hour
- Part-time
- CPR Certification
- Nursing
- Customer service
Quick Apply
RN Case Manager - Carilion New River Valley Medical Center - Weekends
Carilion Clinic —Christiansburg, VA
- $76,689.60 - $115,044.80 a year
- Weekends only
- Nursing
- RN License
- Customer service
- Health insurance
- Dental insurance

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customer advocate jobs near radford va

Driver Development Manager

Online Transport -
Dublin, VA

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Logistics
Fleet management
Dispatching
Leadership

Full Job Description

Online Transport is growing fast, and we know that sustainable growth starts with drivers who feel supported, informed, and genuinely set up to win. The Driver Development Manager exists to make that happen. From the moment a new hire signs their offer letter to the day they’re fully independent on the road, you’re their go-to person — their translator, their coach, and their biggest advocate inside the company.

This isn’t a passive onboarding role. It’s a high-touch, high-impact position for someone who understands that great retention starts with a great first impression — and that a driver who feels seen and supported in week one is a driver who stays for years.

WHAT YOU'LL DO

Pre-Employment & Orientation

Guide new hires through pre-employment checklists and ensure they arrive at orientation informed, prepared, and ready to hit the ground running.
Develop deep expertise in our orientation process so you can answer questions, fill gaps, and set realistic expectations before a driver ever touches a steering wheel.
Facilitate orientation sessions, delivering key information, reinforcing company expectations, and creating a positive and professional first impression of the organization.

Driver Development & Coaching (First 90 Days)

Conduct daily check-in calls with drivers in your fleet to answer questions, provide encouragement, and get ahead of concerns before they become problems.
Serve as the primary Driver Advocate — if a driver has an issue, you’re their first call.
Coach drivers on core success skills including: Hours of Service (HOS) management, Time-at-home planning and work/life balance, Samsara workflow and in-cab technology and Safety habits, compliance, and performance coaching

Operations & Communication

Coordinate and communicate load plans with drivers, providing trip planning assistance, customer location guidance, and operational support to ensure on-time and efficient service.
Take proactive steps to prevent service failures; analyze and address root causes when they occur.
Keep Account Managers and Customer Specialists updated on delivery status, accessorial charges, and available hours.
Communicate with customers and internal departments on pickups, deliveries, and any issues — with a solutions-first approach.

Continuous Improvement

Partner with the Director of Driver Engagement and cross-functional teams to continuously refine the onboarding experience.
Identify new ways to improve driver retention, satisfaction, and long-term performance.
Manage fleet cost functions with an eye toward quality outcomes and efficiency.

WHO YOU ARE

You have a genuine passion for people development — you find energy in helping others succeed, especially those navigating a new industry or a big career change.
You are proactive, not reactive — you don’t wait for drivers to struggle; you check in before problems arise.
You communicate clearly and with empathy, whether on the phone with a nervous new hire or in a cross-departmental meeting.
You can manage multiple drivers simultaneously, stay organized, and keep detailed records without being micromanaged.
You bring patience and a positive attitude even on the hard days.

PREFERRED QUALIFICATIONS

Prior CDL-A driving experience or direct experience working with commercial drivers in a coaching, dispatch, or safety capacity with a driver first mentality.
Familiarity with Samsara (fleet management/ELD platform).
Experience with TMW Suite (Transportation Management Software)
Proficiency in Microsoft Office — Word, Excel, and Outlook.
Great attitude, strong troubleshooting instincts, and the ability to work independently.
Exceptional at both driver and customer relations.

WHAT WE OFFER

Medical, Dental, and Vision coverage.
Paid Vacation and PTO.
401(k) with company match.
Real opportunity for growth within a company actively investing in its people and infrastructure.
A leadership team that listens — your ideas for improving the driver experience will be heard and acted on.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in radford va

Driver Development Manager

BARISTA (FULL AND PART TIME)

Director of Social Services - Kroontje Health Care Center - Full-Time Day Shift

T-Mobile Authorized Retailer Sales Associate

Area Sales Manager - New England - Remote

OEM Account Management Leader - LV Drive Products

Kitchen Designer

Early Career Field Service Technician

OEM Sales Director-Machinery

Force Measurement Sales Specialist - Midsouth

Field Service Technician

Certified Nursing Assistant (CNA) PRN (24 hours/ month)

Field Service Technician

Senior Technical Business Developer – Grid Automation

Dialysis RN – Resident – New Graduate

Strategic Segment Proposal Engineer

Senior Technical Business Developer – Sub-transmission Products

Commercial Proposal Engineer

Nursing Supervisor RN Weekends

RN Case Manager - Carilion New River Valley Medical Center - Weekends

I want to receive the latest job alert for customer advocate in radford va

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