Top 1391 Client manager Jobs in Rahway, Nj

Customer Success Lead
CentralReach —Holmdel, NJ
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Paid parental leave
- Health insurance
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Customer Success Manager
FreshlyDried —Harrison, NJ
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Communication skills
- Employee discount
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14d
Customer Success & Solutions Manager
SGS —Fairfield, NJ
- $95,000 - $115,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Product management
- Health insurance
- Dental insurance
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7d
Client Onboarding Manager
Connecteam —Jersey City, NJ
- $90,000 a year
- Remote
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
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Customer Success Manager
Whatnot —New York, NY
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Customer Success Advocate
Ansell —Iselin, NJ
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Oracle
- Writing skills
- Mid-level
- Continuing education credits
- Paid holidays
12d
Client Services Account Manager
Steris —Newark, NJ
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Customer Success Manager
Atlantic IT —Somerset, NJ
- $65,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
eDiscovery Client Services Manager
Epiq Systems, Inc. —New York, NY
- $130,000 - $145,000 a year
- Weekends as needed
- Remote
- Recruiting
- Fair chance
- Business Administration
Manager, Fleet Client Services
Cox Automotive —Newark, NJ
- $88,800 - $133,200 a year
- Full-time
- Master's degree
- Driver's License
- Bachelor's degree
- Paid jury duty
- Paid holidays
Account Manager, Client Services (2026-7295)
CareTria —Somerset, NJ
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- 3 years
- Paid parental leave
- Health insurance
Client Operations Manager
Playbook —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Hospitality
- 3 years
- Recruiting
- Disability insurance
- Health insurance
Senior Client Program Manager
Fiserv —Berkeley Heights, NJ
- $120,000 - $198,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
Client Executive 2 (Single Client)
Sodexo —Edison, NJ
- $161,585 - $209,110 a year
- Full-time
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
8d
Client Implementation Manager - Cash Management
Barclays —Whippany, NJ
- $140,000 - $175,000 a year
- Office
- Senior level
- Negotiation
- Health insurance
- Dental insurance
Enterprise Client Success Manager
Accordant —Florham Park, NJ
- $115,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Sr. Client Success Manager
WebMD —Newark, NJ
- $84,000 - $90,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Continuing education credits
- Commuter assistance
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Client Solutions Manager, Amazon
TikTok —New York, NY
- $79,579 - $142,106 a year
- Mid-level
- Fair chance
- 4 years
- Paid parental leave
- Paid holidays
Human Resource Outsourcing - Relationship Manager
ADP —Jersey City, NJ
- $69,300 - $129,200 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Mid-level
- Wellness program
- Disability insurance
6d
Customer Experience Specialist
Pilot Fiber —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- 2 years
- Health insurance
- Dental insurance

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Customer Success Lead

CentralReach -
Holmdel, NJ

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Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Paid parental leave
Health insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Customer communication
Workplace dispute resolution

Full Job Description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key stakeholders to understand their business objectives, acting as their trusted advisor in using CentralReach effectively toward their desired outcomes. As an advocate for your portfolio of customers, you'll liaise between our customers and our internal organization, ensuring that needs and/or requirements considered critical to the success of these customers are communicated and managed.

As a Level 1 CSL, you'll focus on developing and mastering foundational skills. This initial level requires that you have demonstrated a deep understanding of relationship building, conflict resolution capabilities, and can work collaboratively both internally and externally.

Through proficiency in targeted key accountability areas, you'll not only excel as a Level 1 but also pave the way for future career growth along clear pathways for advancement.

Location & Interview Process
We prefer candidates who can work in a hybrid capacity from one of our corporate offices in Holmdel, New Jersey or Fort Lauderdale, Florida. However, we will consider remote candidates located in MST/PST time zones to accommodate our west coast customer base.

As part of our hiring and security protocols, candidates hired into fully remote roles are required to participate in an in-person interview or face-to-face meeting prior to their first day of employment.

Key Accountabilities:

Maintain a positive client health score and NPS.

Manage relationships throughout various customer lifecycles and stages.

Proactively engage with assigned book of business, aligning recurring activities with associated playbooks.

Consistently meet established Customer Engagement and Growth KPI's.

Influence and drive customers towards Best Practices, ensuring adoption and optimization across various parts of the system.

Stay up to date with the latest features, product updates, and releases to ensure comprehensive knowledge and expertise are maintained to keep customers well informed.

Partner closely with Account Managers to drive expansion opportunities via cross-sell and upsells.

Foster close partnerships cross-functionally with teams such as Professional Services, Product, and Support to ensure timely addressing of customer concerns and initiatives.

Act as the voice of your customers to ensure that their concerns and feedback are heard.

Maintain strong relationships and understanding of customers to identify risks early and activate associated playbooks.

Prioritize and complete high-impact team assignments and initiatives as they are assigned.

Desired Skills and Experience:

An understanding of Customer Success and CS metrics.

An ability to build positive relationships internally and externally.

Ability to work well with others and collaborate effectively.

Strong customer relationship building skills.

Strong organizational skills.

High degree of conflict resolution.

Strong project management skills.

Clear and effective communication, negotiation, and presentation skills.

Ability to be empathetic, but assertive at the same time.

Ability to work in a fast-paced, team environment with a high sense of urgency.

Ability to independently prioritize work and shift priorities as needed to meet deadlines.

Self-motivated with a sharp analytical mindset, capable of insightful problem-solving.

Quick learner.

Ability to stay composed in tough situations, maintaining professionalism throughout.

Enthusiastic about professional growth.

College degree and/or relevant client facing experience.

1+ years previous experience in a client facing role such as: Customer Support, Customer Success, Account Management, Onboarding, Professional Services, Clinic Director, Ops Manager, Client Services Coordinator, Client Relations Manager, etc.

Additional Preferred Experience (considered a plus):

Previous experience with CentralReach or other EMR/EHR systems.

Knowledge of healthcare compliance and HIPAA.

Experience in the healthcare industry.

Familiarity with ABA or certified as an RBT or BCBA.

Familiarity with key tools such as: Salesforce, Microsoft Outlook Suite, etc.

#LI-Hybrid

Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

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Refine Your Search

client manager jobs in rahway, nj

Customer Success Lead

Customer Success Manager

Customer Success & Solutions Manager

Client Onboarding Manager

Customer Success Manager

Customer Success Advocate

Client Services Account Manager

Customer Success Manager

eDiscovery Client Services Manager

Manager, Fleet Client Services

Account Manager, Client Services (2026-7295)

Client Operations Manager

Senior Client Program Manager

Client Executive 2 (Single Client)

Client Implementation Manager - Cash Management

Enterprise Client Success Manager

Sr. Client Success Manager

Client Solutions Manager, Amazon

Human Resource Outsourcing - Relationship Manager

Customer Experience Specialist

I want to receive the latest job alert for client manager in rahway, nj

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