Top 222 Client advocate Jobs in Raleigh, Nc

Client Success Manager
K4Connect —Raleigh, NC
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health savings account
Reentry Case Manager
Wake County Government —Raleigh, NC
- $26.44 - $35.23 an hour
- Monday to Friday
- Spanish
- English
- Mid-level
9d
Health Care Assistant
Planned Parenthood South Atlantic —Raleigh, NC
- From $23.25 an hour
- Full-time
- Background check
- Clinic
- US work authorization
- Paid holidays
- Health insurance
Client Success Associate (CSA)
Think Tech Advisors —Raleigh, NC
- Full-time
- Mid-level
- Office
- Travel
- Paid time off
Client Communications Specialist
Relias US —Morrisville, NC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Marketing
- Health insurance
- Paid time off
Quick Apply
7d
Adult Guardianship - Social Worker
Wake County Government —Raleigh, NC
- $29.60 - $50.33 an hour
- Monday to Friday
- Addiction Medicine
- Writing skills
- Adults
1d
3rd Shift Recovery Advocate (Behavioral Tech)
New Waters Recovery —Raleigh, NC
- $18 - $20 an hour
- Full-time
- Vital signs
- Psychiatry
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
1d
LPN / RN Pediatric Home Health Nurse
Angels of Care Pediatric Home Health —Durham, NC
- $28 - $35 an hour
- Weekends as needed
- RN License
- Adults
- Children
- Paid holidays
- Disability insurance
Quick Apply
Associate Attorney- Relocation Required
Parnall Law —Durham, NC
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
RN Pediatric Home Team (Transitional) Nurse
Angels of Care Pediatric Home Health —Raleigh, NC
- Extended hours
- CPR Certification
- RN License
- Customer service
- Wellness program
- Health savings account
Quick Apply
3d
Associate Attorney- Relocation Required
Parnall Law —Raleigh, NC
- $200,000 - $400,000 a year
- Full-time
- 5 years
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Manager, Project Management
BioAgilytix —Durham, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
13d
Licensed Insurance broker
Brayboy Agency —Raleigh, NC
- $75,000 - $125,000 a year
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Work from home
- Flexible schedule
Quick Apply
General Superintendent
BE&K Building Group —Clayton, NC
- $105,000 - $185,000 a year
- Full-time
- Background check
- Management
- Construction site
- Health savings account
- Health insurance
Quick Apply
Of Counsel Attorney
Shane Smith Law —North Carolina
- $1 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- Under 1 year
Quick Apply
7d
Sales Associate
Jim Hinson Pools —Raleigh, NC
- Full-time
- Construction site
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
Supervisor Clinical Nurse IV - Acute Care Orthopaedics
UNC Health —Raleigh, NC
- $38.51 - $58.82 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Relocation assistance
- Loan forgiveness
9d
Supervisor Clinical Nurse IV - Acute Care Orthopaedics
UNC Health —Raleigh, NC
- $38.51 - $58.82 an hour
- Full-time
- Acute care
- Nursing
- RN License
- Relocation assistance
- Loan forgiveness
9d
Child Welfare Readiness Laison
Software Technology Inc —Durham, NC
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
Quick Apply
Registered Nurse
Home Helpers Home Care of Knightdale —Clayton, NC
- $22 - $25 an hour
- Contract
- Background check
- CPR Certification
- Nursing
Quick Apply

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client advocate jobs near raleigh, nc

Client Success Manager

K4Connect -
Raleigh, NC

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Job Details

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Unlimited paid time off
Dental insurance
401(k)
Work from home
Parental leave
Vision insurance
Life insurance

Qualifications

Managing customer accounts
Customer relationship building
Customer retention strategy
Home automation systems
Managing clients in a customer support role
Customer relationship management (CRM) systems (technically supported)
Customer engagement
Productivity software
Account management
Technical Proficiency

Full Job Description

K4Connect is a high impact, high growth, venture backed company on a mission to leverage technology to empower the 1.5B older adults and individuals living with disabilities to live simpler, healthier and happier lives. We believe that technology is not simply reserved for the next generation, but rather should empower all generations.

We are looking for an onsite Client Success Manager (CSM) who will be the main client advocate for K4Community - a rapidly growing, venture-backed technology platform that provides Communications, Smart Home, and Wellness to senior communities across the country. They will manage the day-to-day activities for a subset of K4Connect’s client base and will focus on helping customers be successful throughout the entire customer journey by maintaining a high level of customer satisfaction. This role requires high levels of both people skills and technical ability.

Specifically, the Client Success Manager will:

Be the single point-of-contact, client champion and trusted advisor to client accounts with the overall goal of making K4Community successful and valuable to a community.
Ensure the timely and successful delivery of K4Connect’s solutions, including technical expertise, according to customer needs and objectives.
Enable proven integrations with new and existing customers
Use internal tools to help communities customize their app experience
Provide insights to clients based on K4Community resident and staff usage to ensure that they get the most out of the platform.
Establish clear success goals and process milestones for the client to work toward.
Monitor and analyze client’s usage of our product.
Utilize data to tell customer success stories.
Forecast and track key account metrics.
Work with product specialists to train and educate communities on K4community.
Drive enablement of expanded solutions for existing customers.
Cultivate brand ambassadors to share the product's benefit and value within communities.

Requirements:

BS or Associate Degree with a minimum of 3 years of experience in a customer success, account management, or a relationship management position.
Natural relationship builder with integrity, reliability and maturity.
Proven ability to manage multiple accounts and connect across multiple levels of organizations.
Experience working with customers, both in person and virtually, and in one to one and group settings.
Experience maintaining relationships, while working to mitigate churn and drive engagement and renewals.
Experience and aptitude inside the software industry for enabling integrations and working within a data environment
Ability to work in a HIPAA compliant environment with a demonstrated ability for precision and thoroughness
Ability to deal professionally, tactfully, and effectively with internal and external stakeholders in a fast-paced, customer-focused environment.
Believes in the value of using data to guide clients to successful outcomes.
Driven, self-motivated, enthusiastic and with a “can do” attitude.
Results-driven, with a bias for speed and action.
Quick learner with adaptability to learn new tools and proficiency with a multitude of software packages related to productivity both common (Google Suite, CRMs) and advanced tools (Snowflake and internally built tools)
Familiarity with SaaS preferred.
Familiarity with Snowflake & data warehouse & analytics technologies a plus.
Experience servicing senior living clients and communities a plus.
Familiarity with smart home/network technologies a plus.
Onsite in our Raleigh office with limited remote work.
Expected Travel: Up to 25%.

Benefits We Offer:

Competitive Compensation Package (Salary + K4Connect Stock)
Quality Healthcare Options for Medical (PPO & HSA), Dental, and Vision
Company-Paid Life Insurance, AD&D, STD, LTD plans
Vanguard 401k Plan for Retirement Savings
Hybrid Office/Work from Home Policy
Unlimited PTO, Paid Holidays, and Maternity/Paternity Leave
Employee Lounge with games and beverages!

We are looking for a highly energetic person who understands the balance of being a strong client advocate and passionate about delighting customers while managing to the business goals of the company. If you are interested in joining a committed, impassioned, intelligent and creative team that is driven to making global impact in people’s lives, then K4Connect may be the place for you!

Apply Now

Refine Your Search

client advocate jobs in raleigh, nc

Client Success Manager

Reentry Case Manager

Health Care Assistant

Client Success Associate (CSA)

Client Communications Specialist

Adult Guardianship - Social Worker

3rd Shift Recovery Advocate (Behavioral Tech)

LPN / RN Pediatric Home Health Nurse

Associate Attorney- Relocation Required

RN Pediatric Home Team (Transitional) Nurse

Associate Attorney- Relocation Required

Manager, Project Management

Licensed Insurance broker

General Superintendent

Of Counsel Attorney

Sales Associate

Supervisor Clinical Nurse IV - Acute Care Orthopaedics

Supervisor Clinical Nurse IV - Acute Care Orthopaedics

Child Welfare Readiness Laison

Registered Nurse

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