Top 47 Client onboarding specialist Jobs in Raleigh, Nc

Onboarding Specialist
Diffusely —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Visual & Performing Arts
- 2 years
11d
Client Communications Specialist
Relias US —Morrisville, NC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Marketing
- Health insurance
- Paid time off
Quick Apply
9d
Client Care Specialist - Full Time
FYZICAL Therapy and Balance Centers —Raleigh, NC
- $15 - $24 an hour
- Full-time
- High school diploma or GED
- Clinic
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
Onboarding Specialist
CarCutter —Raleigh, NC
- Call employer
- Hybrid work
- Mid-level
- Visual & Performing Arts
- 2 years
10d
Data Service Group Specialist - North Hills, NC
Advyzon —Raleigh, NC
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
4d
Training & Onboarding Specialist
ACT Power Services —Raleigh, NC
- Engineering
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
4d
Care Management Professional - Extender
Carolina Outreach —Raleigh, NC
- $17.36 - $22.29 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Partnerships Specialist
TPR Education, LLC —Raleigh, NC
- $45,000 - $52,000 a year
- School experience
- Mid-level
- Presentation skills
Quick Apply
Commercial Support Specialist III
Carter Bank —Raleigh, NC
- $20.50 - $35.67 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Software Implementation and Support Specialist
WingSwept —Garner, NC
- Full-time
- Pass drug screening
- Research
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Community Support Team (CST) Peer Support Professional
Carolina Outreach —Raleigh, NC
- $36,044 - $46,284 a year
- Full-time
- Mid-level
- Driver's License
- Children
- Health savings account
- Disability insurance
Quick Apply
Resettlement Specialist: Preferred Communities ICM- 2025782
World Relief —Durham, NC
- Weekends as needed
- Hybrid work
- Bilingual
- Mid-level
- Driver's License
- Employee discount
Assertive Community Treatment (ACT) Housing Specialist
Carolina Outreach —Smithfield, NC
- $21.76 - $27.95 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Senior Marketing Specialist
Clinisys —Morrisville, NC
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Up to 50% travel
- Marketing
- Health insurance
- 401(k)
Payroll Specialist & HR Generalist
flyExclusive —Raleigh, NC
- Overtime
- Mid-level
- Office
- 3 years
- Relocation assistance
- 401(k) matching
10d
Payroll Specialist & HR Generalist
EXCLUSIVE JETS LLC —Raleigh, NC
- Overtime
- Mid-level
- Office
- 3 years
- Relocation assistance
- 401(k) matching
Quick Apply
10d
Assertive Community Treatment (ACT) Peer Support Professional
Carolina Outreach —Raleigh, NC
- $17.33 - $22.25 an hour
- Full-time
- Children
- US work authorization
- Leadership
- Health savings account
- Disability insurance
Quick Apply
9d
Digital Marketing Specialist - PPC
Relias US —Morrisville, NC
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
10d
IT Support Specialist
Ovation Workplace Services Inc —Zebulon, NC
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Lead Program Manager, Client Project Delivery Professional Services (RapidScale)
Cox Communications —Raleigh, NC
- $111,500 - $185,900 a year
- Full-time
- Azure
- Master's degree
- AWS
- Paid jury duty
- Paid holidays

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client onboarding specialist jobs near raleigh, nc

Onboarding Specialist

Diffusely
Raleigh, NC

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Job Details

Full-time
11 days ago

Qualifications

Customer communication

Full Job Description

At CarCutter, we're redefining automotive sales with AI-driven image technology that helps dealerships and marketplaces sell more cars faster. By seamlessly incorporating state-of-the-art AI models into every step of the vehicle photography workflow, we empower businesses to elevate their visual assets at scale, boosting engagement and conversion. We provide a cutting-edge SaaS solution trusted by the industry's top players.

CarCutter

Position Overview

Location: United States, Full Remote

As an Onboarding Specialist, you are the first point of contact for our newly signed customers, guiding them from contract signature to a fully live and successful CarCutter setup. You own the end-to-end onboarding journey, ensuring every dealership, dealer group, or marketplace goes live efficiently, confidently, and with a great experience. Your work directly impacts time-to-value, early adoption, and long-term customer retention.

What You'll Do

Own the Onboarding Journey: Manage the full onboarding lifecycle from kickoff call to sanity check completion, ensuring clients go live within defined timelines and with a seamless experience.
Kickoff & Discovery: Lead structured kickoff sessions with new clients to understand their technical environment, workflows, and goals, and set clear expectations for the onboarding process.
Technical Coordination: Act as the primary liaison between the customer and internal teams (Account Implementation Specialists, Account Integration Specialists, and Graphics) to coordinate token configurations, website integrations, and custom graphics delivery.
Customer Enablement: Train end users and administrators on CarCutter's platform, including the mobile app, CarCutter Hub, and integration features, to drive early adoption and product proficiency.
Progress Tracking: Maintain accurate and up-to-date onboarding pipeline records in HubSpot, flagging risks, delays, or "ghost" accounts proactively.
Issue Resolution: Serve as the escalation point for onboarding blockers, coordinating with technical teams to resolve integration or configuration issues quickly and effectively.
Handoff to Customer Success: Ensure a smooth and documented transition to the CSM team once the sanity check is validated, sharing key context on customer setup, preferences, and open items.
Process Improvement: Identify recurring friction points in the onboarding process and collaborate with the CX&Ops team to continuously refine playbooks, timelines, and tooling.
Ownership: own a proactive communication with the client by giving as much visibility as possible and be the first defender of costs

What We Are Looking For

Experience: 2+ years of experience in a customer-facing onboarding, implementation, or technical account management role, ideally within a SaaS environment.
Industry Knowledge: Familiarity with the automotive industry or dealership operations is a strong plus.
Technical Aptitude: Comfortable with SaaS integrations, APIs, and web-based tools; ability to understand and explain technical concepts to non-technical stakeholders.
Project Management Skills: Proven ability to manage multiple onboarding projects simultaneously, prioritize effectively, and meet deadlines.
Communication: Excellent written and verbal communication skills; able to build trust with both technical and business contacts at dealerships and dealer groups.
Tool Proficiency: Experience with CRM tools (HubSpot or similar) and customer success platforms (Arrows).
Autonomy: Self-starter who thrives in a fast-paced, remote environment while staying aligned with cross-functional teams across time zones.

What We Offer

A competitive compensation package with a performance-driven structure.
The opportunity to shape and grow the US onboarding practice from the ground up.
A collaborative, international team that moves fast and values your impact.

Hiring Process

Intro call with our Talent Acquisition team.

Meeting with the Head of Customer Success.

Meeting with our Partnership manager

Case study.

Final conversation with our CRO.

Reference check.

—> Up to 78K$ OTE

Locations

(Full Remote USA)

Remote status

Hybrid

Employment type

Full-time

Apply Now

Refine Your Search

client onboarding specialist jobs in raleigh, nc

Onboarding Specialist

Client Communications Specialist

Client Care Specialist - Full Time

Onboarding Specialist

Data Service Group Specialist - North Hills, NC

Training & Onboarding Specialist

Care Management Professional - Extender

Partnerships Specialist

Commercial Support Specialist III

Software Implementation and Support Specialist

Community Support Team (CST) Peer Support Professional

Resettlement Specialist: Preferred Communities ICM- 2025782

Assertive Community Treatment (ACT) Housing Specialist

Senior Marketing Specialist

Payroll Specialist & HR Generalist

Payroll Specialist & HR Generalist

Assertive Community Treatment (ACT) Peer Support Professional

Digital Marketing Specialist - PPC

IT Support Specialist

Lead Program Manager, Client Project Delivery Professional Services (RapidScale)

I want to receive the latest job alert for client onboarding specialist in raleigh, nc

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