Top 334 Collection representative Jobs in Raleigh, Nc

Customer Service Agent-Raleigh
State of North Carolina - Revenue —Wake County, NC
- $39,244 - $41,206 a year
- Full-time
- Hybrid work
- Spanish
- Word processing
- Computer literacy
- Paid parental leave
- Paid holidays
2d
Call Center Representative
Raleigh Medical Group PA —Cary, NC
- $17.50 - $18.00 an hour
- Day shift
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Disability insurance
Patient Service Representative
Forefront Dermatology —Knightdale, NC
- Urgently hiring
- Computer literacy
- High school diploma or GED
- Clinic
- Profit sharing
- Health savings account
Patient Service Representative
Raleigh Medical Group PA —Raleigh, NC
- $17.50 - $18.00 an hour
- Day shift
- Computer literacy
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Customer Service Level 2 Agent
State of North Carolina - Revenue —Wake County, NC
- $45,000 - $52,000 a year
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Criminal background check
- Paid parental leave
- Paid holidays
2d
Pre-op/PACU RN
WakeMed Surgery Center-Cary —Cary, NC
- $36 - $42 an hour
- Full-time
- Background check
- Nursing
- Surgery
- Health insurance
- Dental insurance
Quick Apply
Veterinary Assistant/CSR Part Time
VCA Parkway Animal Hospital —Cary, NC
- $15 - $17 an hour
- Part-time
- Maintenance
- Surgery
- Patient care
- Health insurance
- Dental insurance
Quick Apply
2d
Outside Sales Representative
Professional Builders Supply —Morrisville, NC
- Full-time
- Up to 50% travel
- Ability to walk for extended periods
- Research
Quick Apply
Property Manager
Harbor Group Management Company —Durham, NC
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
Donor Care Technician - Mobiles
The Blood Connection —Raleigh, NC
- $17.85 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Disability insurance
Quick Apply
Outside Sales Rep Trainee
Trulite Glass and Aluminum Solutions —Youngsville, NC
- $55,000 - $65,000 a year
- Marketing
- Bachelor's degree
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
11d
Certified Medical Assistant (CMA) - Duke Primary Care - Leesville
Duke Health —Durham, NC
- Email
- Vital signs
- Internal Medicine
- Primary Care
- Relocation assistance
Outbound Sales Representative
FLS Connect —Raleigh, NC
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
2d
Financial Services Representative
Professional Financial Services —Garner, NC
- Full-time
- Driver's License
- Financial services
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Production Operator (Collection, Packaging, Inspection) *ALL SHIFTS
Tekni-Plex —Clayton, NC
- $22 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Rep 1 Part Time (Bilingual Medical Self Pay) Must reside near Raleigh, NC
Savista, LLC —Raleigh, NC
- $16 - $18 an hour
- Part-time
- Spanish
- Pass drug screening
- HIPAA
Quick Apply
2d
Blood and Supply Transportation Courier (Morrisville - Per Diem)
The Blood Connection —Raleigh, NC
- Per diem
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Health Care Call Center Representative
UNC Health —Chapel Hill, NC
- $18.84 - $26.77 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- HIPAA
- Flexible schedule
Loan Sales Specialist
OneMain Financial —Raleigh, NC
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Community Manager - Garner, NC
RangeWater Residential, LLC —Garner, NC
- Weekends as needed
- Sales
- Word processing
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply

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Customer Service Agent-Raleigh

State of North Carolina - Revenue
Wake County, NC

Apply Now

Job Details

Full-time
$39,244 - $41,206 a year
2 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
401(k)
Pension plan
Work from home
Parental leave
403(b)
Loan forgiveness

Qualifications

Spanish
Customer communication
Sales tax
Word processing
Computer literacy
Refund processing
Administrative experience
High school diploma or GED
Phone customer support
Billing issue inquiries
Leadership
2 years
Entry level
Bill payment support
Use tax

Full Job Description

Agency

Dept of Revenue

Division

Job Classification Title

Administrative Specialist I (S)

Position Number

Grade

NC08

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

If you are seeking a meaningful career in public service, a healthy work-life balance, or the chance to support North Carolina taxpayers, the NCDOR could be the ideal place for you. We are dedicated to recruiting top talent and providing clear career pathways that help you build a long-term, rewarding, and fulfilling career.

SALARY:
We are currently hiring Customer Service Agents with a $39,244 salary in our Raleigh Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $41,206. Upon completion of the training progression plan, employees may qualify for a hybrid work schedule (remote work options) and a 5% salary increase.

WORK:
Join the North Carolina Department of Revenue as a Customer Service Agent and help deliver exceptional service to taxpayers across the state. Our agents play a crucial role in educating taxpayers, promoting compliance with North Carolina Revenue Laws, and providing accurate, timely assistance through telephone interactions.

Responsibilities of these positions include, but are not limited to:

Professionally handle a high volume of incoming calls through telephone queues
Provide clear, accurate assistance to taxpayers and representatives regarding refunds, payment plans, tax notices, account balances, tax laws and Departmental policies
Complete comprehensive training to confidently interpret and communicate personal tax and sales and use tax laws

After successfully completing training, you will possess the knowledge, skills and abilities that support career growth and advancement within the agency and have the option to work remotely.

Knowledge Skills and Abilities/Management Preferences

Good communicator (both written and verbal) with the ability to express oneself clearly and concisely
Experience with the use of a computer and proficiency in word processing
Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or [email protected] .

Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Donna L Howe

Recruiter Email:

[email protected]

Apply Now

Refine Your Search

collection representative jobs in raleigh, nc

Customer Service Agent-Raleigh

Call Center Representative

Patient Service Representative

Patient Service Representative

Customer Service Level 2 Agent

Pre-op/PACU RN

Veterinary Assistant/CSR Part Time

Outside Sales Representative

Property Manager

Donor Care Technician - Mobiles

Outside Sales Rep Trainee

Certified Medical Assistant (CMA) - Duke Primary Care - Leesville

Outbound Sales Representative

Financial Services Representative

Production Operator (Collection, Packaging, Inspection) *ALL SHIFTS

Customer Service Rep 1 Part Time (Bilingual Medical Self Pay) Must reside near Raleigh, NC

Blood and Supply Transportation Courier (Morrisville - Per Diem)

Health Care Call Center Representative

Loan Sales Specialist

Community Manager - Garner, NC

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