Top 4166 customer experience manager Jobs in raleigh, nc

Sales Manager & Broker in Charge
Chesapeake Homes —Raleigh, NC
- From $120,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Quality Control Manager (Ready-Mix Concrete)
Raleigh Concrete LLC —Raleigh, NC
- From $85,000 a year
- Extended hours
- Background check
- Management
- Up to 50% travel
- Health insurance
- Dental insurance
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1d
Dental Front Office Manager
Confidential —Durham, NC
- $50,000 - $65,000 a year
- 8 hour shift
- Dental office
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Environmental Business Development Manager - Water Quality Solutions
Resource Environmental Solutions LLC —Raleigh, NC
- Up to 50% travel
- Bachelor of Science
- Bachelor's degree
Spectroscopy Product Manager
Wasatch Photonics —Morrisville, NC
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
10d
HOA Property Manager
Community Association Services LLC —Raleigh, NC
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager for Downtown Apartment Community
Apartment Dynamics —Raleigh, NC
- $23 - $24 an hour
- Full-time
- Mid-level
- Administrative experience
- Conflict management
- Health savings account
- Health insurance
Quick Apply
Automotive Internet Sales Manager
Crossroads Nissan of Wake Forest —Raleigh, NC
- $60,000 - $90,000 a year
- Full-time
- Dealership
- Mid-level
- Recruiting
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Sales Manager (Veterinary Sales) - Raleigh, NC
Nestlé Purina —Raleigh, NC
- $80,000 - $100,000 a year
- Mid-level
- Driver's License
- Bachelor's degree
- Health insurance
- 401(k) matching
REVENUE CYCLE MANAGER
Autism Society of North Carolina —Raleigh, NC
- $75,000 - $85,000 a year
- Hybrid work
- Office
- In-person
- Senior level
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Co Manager
Books-a-Million, Inc. —Garner, NC
- Full-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
Payroll Manager
Connecteam —Raleigh, NC
- $80,000 - $100,000 a year
- Remote
- Mid-level
- Communication skills
- 401(k)
Quick Apply
Apartment Property Manager
Preiss —Raleigh, NC
- From $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Real Estate License
- Health insurance
- Dental insurance
Quick Apply
2d
Assistant Manager, Guest Experience | Crabtree Valley Mall
Lululemon —Raleigh, NC
- $23.19 - $39.23 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Aesthetic Business Manager
l'Oréal —Raleigh, NC
- Full-time
- Google Workspace
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Store Manager
Coach —Durham, NC
- $62,000 - $94,000 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Clinical Account Manager (Tennessee/North Carolina)
Cleerly —Raleigh, NC
- $130,000 - $140,000 a year
- Hospital
- 5 years
- Mid-level
Quick Apply
Retail Store Manager
POP MART Americas Inc. —Raleigh, NC
- $63,000 - $73,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Health insurance
- 401(k)
Quick Apply
CUSTOMER SERVICE MANAGER
ESFM —Garner, NC
- $55,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Commuter assistance
- Paid parental leave
Quick Apply
Property Manager
CC Consulting LLC —Raleigh, NC
- $70,000 - $80,000 a year
- On call
- 5 years
- Residential
- Real Estate License
- Paid time off
Quick Apply

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customer experience manager jobs near raleigh, nc

Sales Manager & Broker in Charge

Chesapeake Homes -
Raleigh, NC

Quick Apply

Job Details

Full-time
From $120,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Passenger vehicle
Residential construction
Sales team management
Real Estate Broker
Team development
Driver's License
Driving
Recruiting
Sales strategy
Productivity software
Sales leadership

Full Job Description

Why Chesapeake Homes?

Founded in 1991, Chesapeake Homes is an award-winning, Top 100 residential builder dedicated to crafting high-quality homes and delivering exceptional customer experiences. With communities across South Carolina, North Carolina, and Coastal Virginia, our growth is fueled by strong trade partner relationships, a commitment to excellence, and a passion for helping families find their perfect home. As Chesapeake Homes our vision is “To be the most trusted homebuilder of choice by building exceptional homes, empowering people and strengthening the communities we serve.”

Job Summary

The Sales Manager for the North Carolina- Raleigh Division is responsible for leading, rebuilding, and driving the division’s sales performance in alignment with Chesapeake Homes’ strategic goals. This role involves developing and implementing effective sales strategies to achieve profit potential and meet budgeted sales goals. The Sales Manager provides consistent, hands-on training and coaching to On-Site New Homes Specialists (NHS) through one-on-one sessions, regular sales rallies, and team-building activities. A key focus is ensuring that all selling techniques align with the company’s marketing initiatives, product positioning, and brand image. The Sales Manager also proactively seeks innovative methods to enhance profitability and drive overall sales performance.

Why this job is unique

· High visibility role with direct impact on division performance

· Ability to shape team culture, performance, and customer experience

· Strong partnership with marketing, construction, and leadership teams

Duties and Responsibilities

· Lead with a “People First” mindset, fostering a culture of teamwork, accountability, and continuous improvement

· Model Chesapeake Homes’ core values in all interactions with team members, customers, and partners

· Lead the development and execution of sales strategies to achieve profit potential and meet Chesapeake Homes’ sales goals.

Own and drive community sales performance through strategic goal setting, accountability, and daily performance management
Introduce and implement company objectives for sales and mortgage programs.
Recruit, develop, and retain top-performing sales personnel, address underperformance when necessary.
Establish individual performance goals and conduct annual employee reviews.

· Ensure all sites are properly staffed by NHSs during all posted open model hours. Sales Manager may need to cover site if NHSs absence occurs.

Continuously challenge and support the professional growth of sales staff.
Provide ongoing one-on-one coaching and on-site training for NHSs to help them reach their full-selling potential. Use Rilla – Voice analytics software to coach and hold team accountable to their sales process.
Organize and conduct, phone-a-thons, and monthly sales rallies, vendor training sessions, and other training and seminars as needed or directed.
Build a high-performing, process-driven sales team that consistently executes Chesapeake Homes’ sales systems with precision and consistency. Act as liaison between sales team, homeowners, production, office staff, and management to resolve issues and ensure 100% customer satisfaction.
Ensure NHSs are actively involved in Realtor Event with the local HBA, Realtor Board, and other marketing and advertising partnerships.
Gather and analyze competitive market data, feasibility studies, and customer profiles to inform strategy and secure market share.
Oversee that NHSs complete quarterly competitive analysis report and evaluate future project data for proper market positioning.
Provide feedback on advertising, signage, point-of-sale materials, and overall company image.
Maintain all files in accordance with North Carolina Real Estate Commission regulations.
Ensure agents and brokerage (Today Homes Realty NC, LLC) comply with commission laws and MLS rules.
Own and manage the CRM process, ensuring full engagement and utilization by the sales team ensuring there is 100% compliance with follow-up procedures.
Collaborate with marketing to support promotional efforts and lead generations.
Initiate and coordinate outreach events including trade shows, model home openings, sales center events, and Realtor functions.
Participate in professional training seminars as scheduled by the company.
Have this skill set and full knowledge of the sales process and policies to take appointments onsite and take buyers through the sales process from initial visit to completing the purchase agreement. Will need to be able to be an onsite selling Manager until a full sales team is trained up and put in place.
Report directly to the Director of Sales and Design.

Qualifications:

· Must carry active NC Real Estate Brokers License and represent company as “Broker-In-Charge” for minimum of 2 years and willingness to transfer license to Today Homes Realty NC, LLC.

· Understanding of Real Estate & Home-Building & Home Buying Process

· You must have 3 years’ homebuilder sales and manger experience or 5 years’ sales experience with Chesapeake Homes.

· Ability to meet tight deadlines and manage high volumes of work with minimal direct supervision.

· Complete Knowledge of basics through advanced new homes selling strategies and techniques and able to coach new and experienced New Home Specialist.

· Must have a vehicle, valid driver’s license, and be able to drive in daytime or nighttime.

· Demonstrate proficiency with Microsoft Office and Email.

· Ability to stand and walk for extended period of time; sit for extended period. Kneels and bend at waist; walk up and down; walk in unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 25pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision

· Regular exposure to outside weather conditions. The noise level is generally moderate.

Job Type: Full-time

Benefits:

401(k)
Vacation, Sick, Personal Time and Company Holidays
Access to Dental, Health and Vision insurance
Employee Assistance Program
Life Insurance

Schedule:

Monday – Friday. Weekends and Nights as needed

Pay:

· Starting at $120,000 based on experience. Opportunity for additional incentives based on personal production and team performance

Experience:

Homebuilding sales and management: 3 years (Required)

License/Certification:

NC Real Estate Brokers License (Required)

Work Location: In person – At Main Office in Raleigh and various sites within the Raleigh division.

Pay: From $120,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in raleigh, nc

Sales Manager & Broker in Charge

Quality Control Manager (Ready-Mix Concrete)

Dental Front Office Manager

Environmental Business Development Manager - Water Quality Solutions

Spectroscopy Product Manager

HOA Property Manager

Assistant Manager for Downtown Apartment Community

Automotive Internet Sales Manager

Sales Manager (Veterinary Sales) - Raleigh, NC

REVENUE CYCLE MANAGER

Co Manager

Payroll Manager

Apartment Property Manager

Assistant Manager, Guest Experience | Crabtree Valley Mall

Aesthetic Business Manager

Store Manager

Clinical Account Manager (Tennessee/North Carolina)

Retail Store Manager

CUSTOMER SERVICE MANAGER

Property Manager

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