Top 3043 Customer experience supervisor Jobs in Raleigh, Nc

Field Service Manager - Raleigh, NC
The Erosion Company —Raleigh, NC
- Microsoft Outlook
- Construction site
- Mid-level
- Fuel card
- Paid holidays
6d
Commercial Parts Manager
Temperature Control Solutions, Inc. (Thermo King) —Garner, NC
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
2d
Assistant Branch Manager (Capital Branch)
Atlantic Union Bank —Raleigh, NC
- $48,517 - $72,721 a year
- Computer literacy
- Mid-level
- Office
- Profit sharing
McDonald's Mid Manager - Raleigh North Carolina
McDonald's Raleigh —Raleigh, NC
- From $80,000 a year
- Full-time
- Sales
- Customer service
- 5 years
- Relocation assistance
- Health insurance
Quick Apply
Spa Manager
BodyLase MedSpa —Chapel Hill, NC
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
9d
Center Manager - Raleigh Downtown
FastMed —Raleigh, NC
- Full-time
- Writing skills
- Urgent Care
- Mid-level
Quick Apply
General Manager | Boutique Dog Hotel
Yardstick Dog Hotel —Raleigh, NC
- $65,000 a year
- Part-time
- Inventory management
- 5 years
- Hotel
- Relocation assistance
- Health insurance
6d
Hotel General Manager
Confidential —Raleigh, NC
- $95,000 - $110,000 a year
- Full-time
- Bar
- Hotel
- Bachelor's degree
- AD&D insurance
- Health insurance
Quick Apply
10d
Operations Supervisor
Ward Trucking, LLC —Raleigh, NC
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Travel
- Computer skills
- Wellness program
- Health savings account
Manager, Customer Strategy and Success
Oshi Health —Raleigh, NC
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
8d
311 SUPERVISOR
Town of Cary, NC —Cary, NC
- $69,139.20 - $107,161.60 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
3d
Styling Team Manager (Remote)
Short Story —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Supervisor, Ramp and Customer Services
Envoy Air Inc. —Morrisville, NC
- Full-time
- 18 years or older
- Writing skills
- English
1d
Customer Success Manager
DBeaver —Raleigh, NC
- Remote
- Mid-level
- 2 years
- Communication skills
Enterprise Customer Success Manager - GridGain
MariaDB plc —Raleigh, NC
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Logistics Manager - Consumer Healthcare
Alliance Pharma —Cary, NC
- Remote
- Mid-level
- Bachelor's degree
- Warehouse
Manager - Customer Service Call Centre
AICPA-CIMA —Durham, NC
- $95,000 a year
- Email
- Hybrid work
- Mid-level
- 2 years
- Health insurance
- Paid time off
Sr. Manager - Customer Operations & Support
Thermo Fisher Scientific —Morrisville, NC
- Full-time
- 6 years
- Oracle
- Office
Customer Success Manager
Nortek Air Solutions, LLC —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
3E —Raleigh, NC
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply

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customer experience supervisor jobs near raleigh, nc

Field Service Manager - Raleigh, NC

The Erosion Company -
Raleigh, NC

Apply Now

Job Details

6 days ago

Benefits

Fuel card
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Opportunities for advancement

Qualifications

Managing customer accounts
Customer relationship building
Microsoft Outlook
Managing clients in a customer support role
Math
Construction team management
Account management

Full Job Description

TEC, the Southeast’s fastest-growing erosion control company, is expanding in North Carolina. TEC is adding a Field Services Manager/Area Quality Manager (AQM) to its team. AQMs are responsible for the TEC field crews, mentoring, and motivating crews to reinforce TEC’s commitment to meeting the highest level of customer service and quality.

Responsibilities:

Manage field crews – Schedule works each day to meet customers’ needs as efficiently and quickly as possible. Train, coach, and discipline employees to optimize productivity and output. Ensure crews have what they need to perform their work, both materials & instructions. Provide on-the-job training and feedback to improve crews’ performance.

Manage multiple projects – Visit work sites daily to assess the quality of work and ensure customers’ needs are met. Review work orders each day to ensure that the work completed is captured and billed accurately. Understand and apply benchmarks related to labor cost, material costs, and job margins to continuously improve the results of projects.

Account management and customer service – Develop customer relationships by understanding client expectations and specifications, timely responding to issues, and identifying solutions. Learn the erosion control requirements for municipalities where TEC is engaged and advise clients on those standards.

Business development – in cooperation with the sales team and members of management, assist in winning business with new customers as well as growing business with current customers. Meet with customers to solicit feedback on TEC’s performance. Serve as the primary point of contact for existing clients and create orders for new work accurately and timely. By participating in TEC training, external educational opportunities, and industry organizations become an expert in your field and offer that expertise to TEC’s clients.

Required Skills:

Able to prioritize tasks and communicate information in a fast-paced environment
Able to adapt and respond to changing deadlines
Strong customer service/account management skills
Strong team management skills
Good aptitude for math and general analysis
Comfortable with MS Office (Word, Excel, Outlook)

Experience:

2-5 years “exterior” construction (grading, erosion control, landscaping, development) preferred
Field and/or team management
Demonstrated success in customer service/account management

TEC Offers:

Competitive compensation package: base plus incentive compensation for the achievement of goals
Competitive benefits package: health, dental, vision insurance, and 401k.
Paid time off; paid holidays
Car allowance and fuel card
Initial/Ongoing training
Opportunities for advancement

An Equal Opportunity Employer/AA Employer M/F/V/D

Apply Now

Refine Your Search

customer experience supervisor jobs in raleigh, nc

Field Service Manager - Raleigh, NC

Commercial Parts Manager

Assistant Branch Manager (Capital Branch)

McDonald's Mid Manager - Raleigh North Carolina

Spa Manager

Center Manager - Raleigh Downtown

General Manager | Boutique Dog Hotel

Hotel General Manager

Operations Supervisor

Manager, Customer Strategy and Success

311 SUPERVISOR

Styling Team Manager (Remote)

Supervisor, Ramp and Customer Services

Customer Success Manager

Enterprise Customer Success Manager - GridGain

Logistics Manager - Consumer Healthcare

Manager - Customer Service Call Centre

Sr. Manager - Customer Operations & Support

Customer Success Manager

Customer Success Manager

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