Top 202 Help desk Jobs in Raleigh, Nc

End User and Network Support Technician
Emerge Consulting Group —Raleigh-Durham, NC
- $40,000 - $48,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1h
Loan IQ Trainer
Motion Recruitment —North Carolina
- Contract
- 5 years
- SharePoint
- Training & development
User Support Analyst
State of North Carolina - Community Colleges —Wake County, NC
- $65,607 - $79,801 a year
- Full-time
- Computer science
- Computer Science
- High school
- Paid parental leave
- Health insurance
1d
IT Specialist/Entry Level
UMHS —Raleigh, NC
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
2d
User Support Technician
State of North Carolina - Adult Correction —Wake County, NC
- $61,031 - $91,546 a year
- Full-time
- Computer science
- Computer Science
- Adults
- Paid parental leave
- Health insurance
6d
IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
IT Support Specialist (Entry Level - Tier 1)
The Timothy Initiative —Raleigh, NC
- $19.23 - $24.04 an hour
- Full-time
- Computer literacy
- Office
- Entry level
Quick Apply
IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Technical Support Specialist
Baxter —Raleigh, NC
- $64,000 - $88,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
8d
Customer Support Representative
Guidebook —Raleigh, NC
- $50,000 - $55,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 1 year
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Nadia Care —Raleigh, NC
- $60,000 - $70,000 a year
- Multiple hires
- Remote
- Google Workspace
- Surgery
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Associate Technician, Service Desk
Martin Marietta —Raleigh, NC
- Full-time
- Windows
- Entry level
5d
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
MSP Tier 1 IT Support Tech-Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $22 - $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
IT Technician- Full Time
Raleigh Oaks Behavioral Health —Garner, NC
- 8 hour shift
- Mid-level
- Databases
- High school diploma or GED
Quick Apply
Helene Restoration Division IT Specialist
State of North Carolina - North Carolina Wildlife Resources Commission —Wake County, NC
- $70,528 - $105,793 a year
- Weekends as needed
- Computer Science
- Mid-level
- Windows
8d
First Level IT Support
Drees & Sommer Digital Services —Cary, NC
- From $50,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- English
Quick Apply
IT Service Specialist
Asahi Kasei —Cary, NC
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance

I want to receive the latest job alert for help desk in raleigh, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

End User and Network Support Technician

Emerge Consulting Group
Raleigh-Durham, NC

Quick Apply

Job Details

Full-time
$40,000 - $48,000 a year
1 hour ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Retirement plan

Qualifications

Customer communication
Windows
Computer hardware
Computer management
macOS
Mobile devices

Full Job Description

Job Overview

We are seeking a dynamic and proactive End User and Network Support Technician to join our IT support team. In this role, you will be the frontline technical expert responsible for delivering exceptional support to end users and maintaining the integrity of our network infrastructure. Your enthusiasm for troubleshooting, combined with your strong communication skills, will ensure seamless technology operations across the organization. This position offers an exciting opportunity to develop your technical expertise while making a tangible impact on daily business functions.

Duties

Provide comprehensive technical support to end users for hardware, software, operating systems (Windows, macOS, Linux), and mobile devices, ensuring quick resolution of issues.
Manage help desk systems and customer support tickets efficiently, prioritizing and documenting all support requests with clarity and professionalism.
Troubleshoot computer hardware, peripherals, and software problems, including equipment setup, configuration, and repairs.
Support network infrastructure by diagnosing and resolving connectivity issues related to LAN (Local Area Network), TCP/IP protocols, DNS, Active Directory management, VPNs, firewalls, GPO (Group Policy Objects), and network troubleshooting.
Assist with user account management tasks such as Active Directory account creation, password resets, permissions adjustments, and user onboarding/offboarding processes.
Maintain IT infrastructure components including servers (Windows Server), network devices, and computer management systems to ensure optimal performance.
Collaborate with team members to analyze recurring issues and implement proactive solutions that improve overall system reliability.

Skills

Strong knowledge of Microsoft Office applications and familiarity with operating systems including Windows (Windows 10/11), macOS, and Linux distributions.
Proven experience in technical support roles with a focus on help desk systems and customer service excellence.
Expertise in computer networking concepts such as LAN/WAN setup, TCP/IP protocols, DNS configuration, VPNs, firewalls, and network troubleshooting techniques.
Skilled in hardware support including desktop computers, laptops, printers, mobile devices, and other peripherals.
Ability to troubleshoot software issues related to operating systems and applications efficiently.
Experience managing Active Directory environments for user account administration and security policies.
Familiarity with IT infrastructure components like Microsoft Windows Server environments and basic Linux server administration.
Excellent analysis skills to identify root causes of technical problems quickly and accurately.
Strong communication skills to explain technical concepts clearly to non-technical users while providing exceptional customer support.

Join us as an End User and Network Support Technician if you’re passionate about technology solutions that empower users! Bring your problem-solving mindset and enthusiasm for IT support to help keep our organization running smoothly every day!

Pay: $40,000.00 - $48,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Parental leave
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in raleigh, nc

End User and Network Support Technician

Loan IQ Trainer

User Support Analyst

IT Specialist/Entry Level

User Support Technician

IT Support Specialist

IT Support Specialist (Entry Level - Tier 1)

IT Support Generalist (Full Time)

Technical Support Specialist

Customer Support Representative

IT Support Specialist

Associate Technician, Service Desk

Level 1 Analyst IT Help Desk

IT Support Specialist

MSP Tier 1 IT Support Tech-Not Remote

Service Desk or Helpdesk

IT Technician- Full Time

Helene Restoration Division IT Specialist

First Level IT Support

IT Service Specialist

I want to receive the latest job alert for help desk in raleigh, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected