Top 107 help desk support Jobs in raleigh, nc

Readiness Liaison (BHJOB1435_35414)
Astyra Corporation —Raleigh, NC
- $20.00 - $22.50 an hour
- Contract
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Agent_Seasonal
Orkin —Raleigh, NC
- $16.73 - $18.00 an hour
- Temporary
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Employee stock purchase plan
- Work from home
4d
Desktop Support Specialist
Hermez-IT —Raleigh, NC
- $40 - $50 an hour
- Contract
- Research
- Mid-level
- Office
Quick Apply
13h
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
IT Support Technician
Feastech Data Corp —Apex, NC
- $20 - $30 an hour
- Full-time
- Azure
- Mid-level
- Office
- Paid time off
Quick Apply
8d
Part-Time IT Support Specialist / Help Desk Technician (Weekday Mornings) – North Raleigh, NC
Tech Wizards LLC —Raleigh, NC
- $16 - $19 an hour
- Part-time
- Background check
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Quick Apply
5d
Customer Relations Specialist
Orkin —Raleigh, NC
- $17 - $20 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
desktop support
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
IT Support Specialist
Vulcan Elements —Raleigh, NC
- Mid-level
- Office
- Windows
Quick Apply
8d
Helpdesk Dispatcher
Responsive Technology Partners —Raleigh, NC
- Full-time
- Entry level
Quick Apply
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Zebulon, NC
- $35,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
CLIENT SUCCESS ASSOCIATE (CSA)
Think Tech Advisors —Raleigh, NC
- Full-time
- Mid-level
- Office
- Travel
- Paid time off
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
4d
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Service Desk Specialist
Software Technology Inc —Raleigh, NC
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Network/Telecom Specialist-Raleigh NC-Onsite
INFO ORIGIN INC —Raleigh, NC
- $45 - $47 an hour
- Mid-level
- In-person
- 1 year
Quick Apply
2d
IT Desktop Support Engineer
Bell and Howell, LLC —Durham, NC
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance

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help desk support jobs near raleigh, nc

Readiness Liaison (BHJOB1435_35414)

Astyra Corporation -
Raleigh, NC

Quick Apply

Job Details

Contract
$20.00 - $22.50 an hour
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Business analysis
Employee relationship building
Technical user customer support
Application development
Medicaid health insurance
Data interpretation
Medicaid regulations
Medicaid
Systems analysis
Data collection
Community relationship building
Grammar Experience
Technical Proficiency
Project stakeholder communication
Child welfare

Full Job Description

Readiness Liaison
*This is an onsite position
*Extensive statewide travel up to 70% is required
*This is a 3 month contract position

Description:

The client seeks contract resources to provide support for county department of social services NC FAST users as they learn the NC FAST Case Management System.
This is NOT a desktop support and NOT a help desk support position.
This position uses policy subject matter expertise regarding Medicaid programs and knowledge of NC FAST functionality as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system.
This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise.
This role may coordinate with other NC FAST business team and project team members to troubleshoot replicate and report errors and/or unexpected outcomes within the system.
The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings conferences and other activities to advocate for and foster effective communication and maintain communication with state and county staff to clarify statutory policy and procedural concerns impacting or related to Medicaid Programs.

Required Skills/Knowledge/Experience:

Demonstrated working knowledge base of technical requirements, program requirements and business needs in county departments of social services, Required 3 Years
Demonstrated working knowledge of/ability to interpret rules, procedures and policies with an emphasis on NC Medicaid programs., Required 3 Years
Ability to collect, review and interpret data effectively to ensure stakeholder and agency objectives are met, Required 3 Years
Significant proficiency in NC FAST navigation, application development and capacity for system analysis to support user enrichment and strategic plans, Desired 3 Years
Ability to think analytically and engage in active problem-solving., Required 3 Years
Ability to work systematically and logically to resolve problems, identify causes and anticipate both expected and unexpected results, Required 3 Years
Demonstrated above average written and oral communication skills including correct grammar, vocabulary, and terminology for effective communication, Required 3 Years
Ability to plan and organize large volumes of work in an organized, detailed, and results driven manner both in a team and individually, Required 3 Years
Demonstrated above average relationship building and retention skills with both internal and external partners, Required 3 Years

Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!

#ASTIT

Job Type: Contract

Pay: $20.00 - $22.50 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Are you a U.S. Citizen or Permanent Resident?

Experience:

data collection and analysis: 3 years (Required)
systematic problem resolution: 3 years (Required)
NC FAST Navigation: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in raleigh, nc

Readiness Liaison (BHJOB1435_35414)

Customer Service Agent_Seasonal

Desktop Support Specialist

DESKTOP TECHNICIAN/ IT SUPPORT

IT Support Technician

Part-Time IT Support Specialist / Help Desk Technician (Weekday Mornings) – North Raleigh, NC

Customer Relations Specialist

desktop support

IT Support Specialist

Helpdesk Dispatcher

Desktop Support Specialist

Service Desk or Helpdesk

Desktop Support Technician

CLIENT SUCCESS ASSOCIATE (CSA)

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

IT Analyst

Service Desk Specialist

Network/Telecom Specialist-Raleigh NC-Onsite

IT Desktop Support Engineer

IT Analyst

I want to receive the latest job alert for help desk support in raleigh, nc

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