Top 1312 human services Jobs in raleigh, nc

Future Care Advisor, Cremation Society of the Carolinas
Cremation Society of the Carolinas, Heritage Family —Raleigh, NC
- $1,500 - $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Health insurance
Quick Apply
Clinical Therapist
Carolina Outpatient Detox —Raleigh, NC
- $60,000 - $90,000 a year
- Full-time
- Addiction Medicine
- Licensed Clinical Social Worker
- HIPAA
- Paid time off
Quick Apply
10d
Mobile Crisis Management Specialty Team Licensed Clinician
Therapeutic Alternatives —Raleigh, NC
- $57,750 - $63,000 a year
- Full-time
- LMFT
- Master of Social Work
- Addiction Medicine
Part-Time Durham School-Based Mental Health Therapist
Upward Change Health Service, LLC —Durham, NC
- $45 - $55 an hour
- Contract
- LMFT
- Licensed Clinical Social Worker
- Mid-level
Quick Apply
Part-Time Johnston County School-Based Mental Health Therapist
Upward Change Health Service, LLC —Smithfield, NC
- $45 - $55 an hour
- Contract
- LMFT
- Licensed Clinical Social Worker
- Mid-level
Quick Apply
Foster Care Specialist
Methodist Home For Children —Raleigh, NC
- $45,000 - $48,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- 403(b) matching
- Health savings account
Quick Apply
Companion Part-time
Golden Harmony Inc —Raleigh, NC
- $18 an hour
- Part-time
- Home Health
- Older adults
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Peer Support Programs Liaison
State of North Carolina - Health & Human Services —Wake County, NC
- $57,983 - $101,470 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Criminal background check
- Paid parental leave
- Health insurance
Program Coordinator IV
State of North Carolina - Health & Human Services —Wake County, NC
- $50,633 - $88,607 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health insurance
9d
Family Liaison Specialist
State of North Carolina - Health & Human Services —Wake County, NC
- $45,431 - $79,504 a year
- Full-time
- Hybrid work
- Addiction Medicine
- Working with individuals with disabilities
- Mid-level
- Paid parental leave
- Health insurance
Early Intervention Service Coordinator
State of North Carolina - Health & Human Services —Wake County, NC
- $37,377 - $65,408 a year
- Full-time
- Hybrid work
- High school
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
Administrative Specialist for Employment Services
State of North Carolina - Health & Human Services —Wake County, NC
- $41,206 - $72,113 a year
- Full-time
- Hybrid work
- Addiction Medicine
- Mid-level
- Office
- Paid parental leave
- Health insurance
1d
Deputy Assistant Director of Operations
State of North Carolina - Health & Human Services —Wake County, NC
- $70,627 - $137,724 a year
- Full-time
- Hybrid work
- Salesforce
- Office
- Supervising experience
- Paid parental leave
- Health insurance
9d
Criminal Justice Planner I
State of North Carolina - Public Safety —Wake County, NC
- $47,370 a year
- Full-time
- Background check
- Office
- Bachelor's degree
9d
Personal Care Assistant (part time/weekly pay)
Myles Home Health Agency —Garner, NC
- $17 an hour
- Part-time
- Background check
- In-person
- Entry level
Quick Apply
2d
Social Worker
State of North Carolina - State Bureau of Investigation —Wake County, NC
- $45,431 - $67,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Paid parental leave
- Adoption assistance
OUTREACH SPECIALIST
Meals On Wheels of Wake County —Raleigh, NC
- $23.07 an hour
- Computer literacy
- Research
- Mid-level
Quick Apply
Public Health Educator II
State of North Carolina - Health & Human Services —Wake County, NC
- $55,823 - $97,689 a year
- Full-time
- High school
- Writing skills
- Mid-level
- Paid parental leave
- Health insurance
Family & Children Medicaid - Eligibility Caseworker I
Wake County Government —Raleigh, NC
- $25.43 - $32.74 an hour
- Monday to Friday
- Hybrid work
- Spanish
- Hospital
- High school diploma or GED
14h
Child Welfare Residential Case Aide (Full-Time, Temporary)
Wake County Government —Raleigh, NC
- $20.00 - $29.36 an hour
- Temporary
- Writing skills
- Residential
- High school diploma or GED
1d

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Future Care Advisor, Cremation Society of the Carolinas

Cremation Society of the Carolinas, Heritage Family -
Raleigh, NC

Quick Apply

Job Details

Full-time
$1,500 - $60,000 a year

Benefits

Health insurance

Qualifications

Customer communication
Customer relationship building
Educational talks
Company vehicle operation
Driver's License
Documentation tools
Presentation preparation
CRM system proficiency
Productivity software
Funeral Director License
Technical Proficiency

Full Job Description

Why Join Heritage Family?

Since 1943, Heritage Family has been a trusted name in personal, compassionate care. Our legacy is built on meaningful service, deep respect, and a commitment to honoring every life.

At Heritage Family, we offer more than a job — we offer purpose. Our team is united by shared values and a mission that matters:

Honor Every Life with Compassion: We provide personalized, heartfelt services that celebrate each unique life, meeting families where they are with care and understanding.
Lead with Innovation and Respect: We blend time-honored traditions with modern approaches to create thoughtful, meaningful experiences for the families we serve.
Foster a Culture of Empathy: We care deeply — for our communities and for one another. You’ll join a team that supports and values every voice, empowering you to make a lasting difference.

A career in deathcare is both a calling and a responsibility. At Heritage Family, you’ll find a supportive environment where you can grow professionally while helping others in some of life’s most tender and meaningful moments.

Position Summary:

The Future Care Advisor plays a vital role in serving families before and after the time of need by providing compassionate guidance and professional expertise in prearrangement and aftercare services. This position is responsible for educating families on available options, coordinating preneed and aftercare programs, maintaining relationships within the community, and ensuring compliance with company and regulatory standards.

This role also supports families by guiding them through future care options, benefits, and funding mechanisms, using a consultative and relationship-based approach. The Advisor manages a structured pipeline, builds long-term relationships, and collaborates with funeral home leadership to meet community and business goals

Essential Duties and Responsibilities:

Family Arrangements and Preneed Sales

Conduct preneed and at-need family meetings in a professional, organized, and caring manner.
Present and explain all funeral, cremation, and memorial options, ensuring families make informed decisions aligned with their needs and preferences.
Complete all required documentation, including contracts, applications, and vital records, and ensure accuracy and legal compliance.
Obtain required signatures, collect initial payments, and establish approved payment plans when applicable.
Maintain complete and accurate preneed files, including copies of contracts, insurance documents, acceptance letters, and correspondence.
Use consultative, needs-based planning techniques to help families explore wishes, priorities, and budgets.
Educate families on insurance-funded and trust-funded preneed options in compliance with state laws.
Enter all appointments, leads, and outcomes into CRM timely to maintain accurate pipeline reporting.
Coordinate appointments and communication with funeral home leadership to ensure a seamless family experience.

Prospecting and Community Outreach

Proactively generate leads through community engagement, seminars, referrals, and social media or direct mail campaigns.
Schedule, prepare, and present Preneed Seminars at senior centers, churches, veteran organizations, and other community groups.
Establish and maintain relationships with community partners and referral sources to expand awareness of Heritage’s preneed services.
Follow up promptly on all leads and inquiries to schedule appointments and provide education on planning ahead.
Develop and execute a monthly outreach plan including seminars, workshops, referral visits, and digital engagement.
Collaborate with Marketing on materials, campaigns, and educational content.
Track outreach activities and measure effectiveness to meet performance goals.
Represent Heritage Family at community events and networking functions to strengthen brand presence.

Aftercare and Family Follow-Up

Provide compassionate aftercare support to families following funeral services.
Deliver aftercare materials or keepsakes and maintain meaningful contact with families.
Conduct follow-up calls or visits to discuss prearrangement opportunities, document interest, and schedule future appointments.
Maintain sensitivity and professionalism when discussing preplanning following a loss.
Implement the structured Aftercare Follow-Up Program, documenting each contact point.
Identify families who may benefit from grief resources or community programs and provide appropriate referrals.
Maintain a rolling 90-day pipeline of aftercare and preneed opportunities with consistent nurturing.
Ensure smooth and sensitive transition from bereavement support to future care planning discussions

Administration and Compliance

Maintain accurate records in CRM and preneed tracking systems, including lead activity, appointments, and sales outcomes.
Support preneed audits and compliance reviews as required by management or regulatory bodies.
Adhere to all company policies, licensing regulations, and ethical standards for preneed sales and insurance.
Participate in team meetings, ongoing training, and professional development opportunities.
Ensure all insurance applications, trust forms, disclosures, and state-required documents are completed accurately and submitted within required timeframes.
Stay current on all licensing requirements and regulatory changes affecting preneed sales.
Protect personal, financial, and health-related family information with strict confidentiality.
Monitor reserve balances and payment plans to ensure families are informed and policies remain in good standing.

Performance Expectations

Meet monthly appointment, outreach and sales goals established by leadership.
Ensure timely, accurate CRM documentation and compliance submissions.
Maintain strong family satisfaction scores and uphold Heritage service standards.

Skills and Qualifications

The Future Care Advisor must meet the following qualifications and requirements:

Demonstrated ability to communicate with compassion, empathy, and professionalism.
Proven success in sales, relationship building, or customer service roles, preferably in funeral, insurance, or related industries.
Strong organizational, administrative, and follow-up skills with attention to detail.
Ability to work independently and manage multiple priorities effectively.
Ability to follow a structured sales process and utilize CRM tools effectively.
Comfort presenting to groups and facilitating educational workshops.
Experience discussing insurance or financial products preferred.
Valid state insurance license (if required) and valid driver’s license.
Willingness and availability to work evenings and weekends and holidays.
Must successfully pass a background check and possess a valid driver’s license with a clean driving record. Must maintain insurability under company vehicle use policies.

Skills and Competencies:

The Future Care Advisor must demonstrate the following skills and competencies:

Empathy, professionalism, and a strong commitment to serving grieving families.
Strong verbal and written communication.
Problem-solving and organizational skills.
Emotional resilience, composure, and discretion in emotionally sensitive environments.
Demonstrated ability to work effectively as part of a team, maintain professionalism, and support a positive and respectful workplace culture.
Ability to balance compassionate service with sales expectations.
Growth mindset and adaptability to evolving tools, systems, and engagement strategies.
Technical proficiency in funeral management software and Microsoft Office Suite.

Work Environment and Physical Requirements:

This role requires emotional resilience to perform essential duties in a professional and compassionate setting. The work environment and physical expectations include:

Work occurs in funeral homes, preparation rooms, cemeteries, and off-site service locations.
Frequent interaction with grieving families and the public; emotional resilience and professionalism are essential.
Travel between locations may be required for appointments, seminars, and community events.
Ability to lift up to 20 lbs. of materials, equipment, or presentation items.
Flexible availability including evening, weekend, holidays, and on-call rotation.
Possible exposure to varying outdoor weather conditions during services or transfers.

*This position requires a Funeral Director's License in the State of NC

Pay: $1,500.00 - $60,000.00 per year

Benefits:

Health insurance

Work Location: In person

Quick Apply

Refine Your Search

human services jobs in raleigh, nc

Future Care Advisor, Cremation Society of the Carolinas

Clinical Therapist

Mobile Crisis Management Specialty Team Licensed Clinician

Part-Time Durham School-Based Mental Health Therapist

Part-Time Johnston County School-Based Mental Health Therapist

Foster Care Specialist

Companion Part-time

Peer Support Programs Liaison

Program Coordinator IV

Family Liaison Specialist

Early Intervention Service Coordinator

Administrative Specialist for Employment Services

Deputy Assistant Director of Operations

Criminal Justice Planner I

Personal Care Assistant (part time/weekly pay)

Social Worker

OUTREACH SPECIALIST

Public Health Educator II

Family & Children Medicaid - Eligibility Caseworker I

Child Welfare Residential Case Aide (Full-Time, Temporary)

I want to receive the latest job alert for human services in raleigh, nc

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