Top 55 It service desk Jobs in Raleigh, Nc

Level one/ Level two
Mindcentric Inc —Raleigh, NC
- $3,841.16 a month
- Full-time
- Computer science
- Computer Science
- Experience equivalent to degree accepted
- Dental insurance
- 401(k)
Quick Apply
12d
Service Desk Specialist
Atash Enterprises LLC —Raleigh, NC
- $40 - $50 an hour
- Contract
- Hybrid work
- Research
- Mid-level
- Analysis skills
Quick Apply
5d
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
8d
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Service Desk Analyst
viva —Raleigh, NC
- $50.60 - $55.60 an hour
- Research
- Mid-level
- 3 years
1d
Service Desk or Helpdesk
HCL America Inc —Cary, NC
- Full-time
- Google Workspace
- Computer Science
- Bachelor of Science
Quick Apply
IT Support Engineer – Level 1
IT Practice —Raleigh, NC
- $15 - $25 an hour
- Contract
- HIPAA
- Windows
- Power tools
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
14d
First Level IT Support
Drees & Sommer Digital Services —Cary, NC
- From $50,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- English
Quick Apply
11d
IT Support Specialist (Entry Level - Tier 1)
The Timothy Initiative —Raleigh, NC
- $19.23 - $24.04 an hour
- Full-time
- Computer literacy
- Office
- Entry level
Quick Apply
4d
First Level IT Support Specialist– US
Drees & Sommer SE —Cary, NC
- Full-time
- Microsoft Outlook
- Computer Science
- English
4d
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
Service Desk Analyst
Dillon Supply Company —Raleigh, NC
- Monday to Friday
- Computer Science
- Mid-level
- Windows
Quick Apply
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Service Desk Specialist
Intellibee —Raleigh, NC
- Research
- Mid-level
- 3 years
- Health insurance
- 401(k)
1d
Coordinator, Help Desk
LCI —Durham, NC
- Monday to Friday
- 5 years
- Mid-level
- Ability to lift 50 pounds
- Wellness program
- Paid holidays
Quick Apply
IT Help Desk Technician – Level 2 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Onsite Deskside Engineer - Durham, North Carolina
Slipstream IT —Durham, NC
- $70,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
5d

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Level one/ Level two

Mindcentric Inc
Raleigh, NC

Quick Apply

Job Details

Full-time
$3,841.16 a month
12 days ago

Benefits

Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Computer Science
Computer hardware
Desktop administration
Associate's degree
Information Technology

Full Job Description

Junior Network & IT Support Engineer (Dedicated Client Services)

Location: Raleigh, NC

XenTegra ONE is seeking a motivated Junior Network & IT

Support Engineer to join our Managed Services team. This

position is ideal for someone early in their IT career who enjoys

solving technical problems, learning from experienced engineers,

and building strong relationships with clients.

This role is primarily dedicated to supporting one o f XenTegra's

managed services clients on-site while also serving as a member

of our broader Managed Services team. You will act as the client's

trusted day-to-day technical resource while leveraging the

expertise of XenTegra's Service Desk, Systems Engineers, Network

Engineers, Cloud Architects, and Security specialists. When client

demands allow, you will also assist with support requests and

projects for other managed services customers, providing exposure to a wide variety of technologies and environments.

Primary Responsibilities

Serve as the primary on-site technical resource for an assigned managed service client
Provide exceptional customer service while building trusted relationships with client staff and leadership.
Troubleshoot desktops, laptops, printers, mobile devices, Microsoft 365, Wi-Fi, and network connectivity issues.
Coordinate with XenTegra's Service Desk and Engineering, teams to resolve escalated issues and deliver projects
Take ownership of incidents from initial response through successful resolution.
Assist with employee onboarding and offboarding, including user account provisioning, workstation deployments, and equipment setup.
Maintain accurate inventory of client hardware, software, and technology assets.
Perform routine administrative tasks including software installations, password resets, patch verification, and endpoint health checks.
Support Microsoft 365 administration, endpoint management, and basic identity management.
Assist with conference room technology, audiovisual equipment, and office technology.
Verify the health of backup, endpoint protection, monitoring, and managed security solutions.
Participate in infrastructure upgrades including firewall deployments, switch replacements, wireless improvements, server installations, and office expansions.
Maintain accurate documentation including network diagrams, asset inventories, client procedures, and technical standards.
When available, provide remote or on-site assistance t o other XenTegra managed services clients.
Participate in technical training and mentorship opportunities to expand networking, cloud, virtualization, and cybersecurity knowledge.

Desired Skills & Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, Network Administration, or equivalent experience.
Working knowledge of:

TCP/IP networking

DNS, DHCP, VLANs, and wireless networking

Windows 10/11 administration

Microsoft 365 administration

Endpoint troubleshooting

Printer and peripheral support

Excellent communication and customer service skills.
Strong organizational and time management abilities.
Ability to prioritize multiple tasks across client environments.
Self-motivated with a strong desire to learn and grow within a Managed Services Organization.

Preferred Qualifications

CompTIA A+
CompTIA Network+
Experience with o r exposure to:

Remote Monitoring & Management (RMM) platforms

Professional Services Automation (PSA) or ticketing systems

Microsoft Intune o r endpoint management

Firewalls, switches, and wireless infrastructure

Backup and disaster recovery solutions

Cybersecurity best practices

VMware, Hyper-V, Nutanix, or Citrix technologies (a plus)

engineers delivering enterprise-class I T solutions across a diverse

client base. You'll receive mentorship, gain exposure to modern

infrastructure, cloud platforms, virtualization, networking, and

cybersecurity technologies, and have a defined path for technical and professional growth.

Pay: $3,841.16 per month

Benefits:

401(k)
Dental insurance
Paid time off
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

it service desk jobs in raleigh, nc

Level one/ Level two

Service Desk Specialist

IT Support Specialist

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Level 1 Analyst IT Help Desk

Service Desk Analyst

Service Desk or Helpdesk

IT Support Engineer – Level 1

Client Support Desk Analyst

First Level IT Support

IT Support Specialist (Entry Level - Tier 1)

First Level IT Support Specialist– US

IT Analyst

IT Help Desk Technician – Level 1 SkillBridge Fellow

Service Desk Analyst

IT Help Desk Technician – Level 3 SkillBridge Fellow

Service Desk Specialist

Coordinator, Help Desk

IT Help Desk Technician – Level 2 SkillBridge Fellow

Onsite Deskside Engineer - Durham, North Carolina

I want to receive the latest job alert for it service desk in raleigh, nc

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