Top 1177 Patient services manager Jobs in Raleigh, Nc

Center Manager - Raleigh Downtown
FastMed —Raleigh, NC
- Full-time
- Writing skills
- Urgent Care
- Mid-level
Quick Apply
Territory Manager- 1739
Millennium Health —Raleigh, NC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Bachelor of Science
- HIPAA
- Mileage reimbursement
- Paid holidays
Quick Apply
Manager, Content Lifecycle & Conversion
Athenahealth —North Carolina
- $74,000 - $126,000 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Office
- Commuter assistance
- Tuition reimbursement
4h
Administrative Assistant/Scheduler
Pest & Termite Consultants, Inc. —Raleigh, NC
- $35,000 - $38,000 a year
- 8 hour shift
- Background check
- Customer service
- Military
- Health insurance
- Dental insurance
Quick Apply
Clinical Research Associate, Full Service
5PY IQVIA RDS Inc. —Durham, NC
- $47,400 - $169,300 a year
- Full-time
- Microsoft Excel
- Computer literacy
- English
Customer Service Specialist - Eastern Regional Center
Wake County Government —Zebulon, NC
- $25.70 - $31.96 an hour
- Monday to Friday
- Spanish
- Office
- Administrative experience
- Fuel card
3d
Client Services Project Manager
IQVIA —Durham, NC
- $57,000 - $142,600 a year
- Full-time
- Remote
- Customer service
- Mid-level
- 3 years
- Work from home
Case Manager
LifeTutors, LLC —Durham, NC
- $50 an hour
- Contract
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Paid training
- Flexible schedule
Quick Apply
14d
Assistant Manager, Patient Escort Program
Durham Exchange Club Industries Inc —Durham, NC
- $55,000 - $67,500 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Access
Quick Apply
RHTP CSC Program Lead
State of North Carolina - Health & Human Services —Wake County, NC
- $63,927 - $111,871 a year
- Full-time
- Hybrid work
- Addiction Medicine
- High school
- Office
- Paid parental leave
- Health insurance
2d
Practice Manager
Oak Street Health —Raleigh, NC
- $46,988 - $102,000 a year
- Full-time
- Spanish
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
3d
Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)
IQVIA —Durham, NC
- $64,200 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Data analysis skills
- Work from home
Program Manager
University of North Carolina at Chapel Hill —Chapel Hill, NC
- Multiple hires
- Mid-level
- 3 years
- University
- Health insurance
- Retirement plan
11d
Child Welfare Residential Case Aide (Full-Time, Temporary)
Wake County Government —Raleigh, NC
- $20.00 - $29.36 an hour
- Temporary
- Writing skills
- Residential
- High school diploma or GED
Manager, Customer Strategy and Success
Oshi Health —Raleigh, NC
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
9d
Care Manager 1 - Non-Clinical -Statewide
Community Care of North Carolina Inc —Garner, NC
- Full-time
- Bilingual
- Nursing
- RN License
- Benefits from day one
Quick Apply
14d
Manager, Medicaid Value-Based Care Operations
CVS Health —Raleigh, NC
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Medical Supply Driver
Medical Supply Solutions —Zebulon, NC
- DOT physical examination
- Pass drug screening
- Forklift
Quick Apply
Economic Development Director
Zebulon, NC —Zebulon, NC
- $105,654 - $158,481 a year
- Full-time
- Residential
- Driver's License
- Bachelor's degree
BCCCP Program Coordinator
State of North Carolina - Health & Human Services —Durham County, NC
- $47,703 - $83,479 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Criminal background check
- Paid parental leave
- Health insurance
4d

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Center Manager - Raleigh Downtown

FastMed -
Raleigh, NC

Quick Apply

Job Details

Full-time

Qualifications

Business development management
Patient flow optimization
Clinical compliance checks
Accreditation standards (regulatory compliance area)
Quality of care (regulatory compliance area)
Financial reporting
Employee engagement program (employee development activity)
Writing skills
Coaching
Staff scheduling
Regulatory compliance
Networking through cold outreach
Employee engagement strategy
Community networking activities
Talent acquisition
Team scheduling
Mid-level
Marketing management
Healthcare provider promotion
Patient safety
Team development
Hiring
Patient experience leadership
Clinical staff training
Financial operations management
Financial records review
Clinical staff mentoring
Team training
Customer engagement
Expanding health & wellness client base

Full Job Description

POSITION SUMMARY:

The Center Manager drives day-to-day operations in the center, works to grow center’s business and to achieve or exceed annual financial goals while delivering on FastMed’s high standards of team member and patient safety, satisfaction, and service. Promotes Compassionate Hospitality and our STAT values. Responsible for in-clinic execution of FastMed business, clinical, and marketing programs, and ensures that FastMed operational procedures and clinical standards are met.

PRIMARY JOB DUTIES/ESSENTIAL FUNCTIONS:

Manages, motivates, and inspires team of positive team members at the center to foster commitment to the FastMed mission and vision and increase customer loyalty to FastMed. Coaches staff on operational methodologies and best practices to enhance service to patients, team member engagement and foster an environment of continuous improvement.
Oversees all day-to-day center operations, including staffing, patient flow and adherence to operational and clinical standards, and identifies opportunities for improvement within the center.
Ensures resources and available, including supplies and necessary equipment within the center.
Owns center turnover and works with team members to make impactful improvements. Implements best practices to improve team member engagement.
Communicates regularly with Regional Director to quickly resolve issues, coordinating with peers to other centers in market and corporate functions and providing recommendations as required.
Leads interviewing, hiring, and training of new staff, working with input from Regional Director, Human Resources, Talent/Organizational Development and Talent Acquisition. Develops staff through coaching, mentoring, rewarding, training, and guiding; Plan and prepare work schedule and assign team members to specific duties.
Ensures compliance with necessary regulatory standards; ensuring all credentialing, regulatory agency, and other compliance requirements are complete and current and being followed.
Interacts with billing to ensure successful and timely billing.
Review center’s financial statements and operating scorecards to ensure success of center, identify areas for improvement, and ensure the center is tracking to meet annual goals. Where necessary, works with Regional Director and /or corporate functions to resolve pending issues.
Implements corporate-led initiatives effectively and efficiently.
Acts with honesty and integrity in all business transactions, including, but not limited to, employment applications/resumes, patient records, time records, and financial transactions.
Responsible for marketing initiatives to grow urgent care and occupational health business of the center. These responsibilities will include cold calling, meeting with local employers and schools attending community evets, and other objectives assigned by the Regional Director.
Performs other duties as assigned.

SKILLS:

Extensive knowledge of clinic operations.
Excellent organizational and time management skills.
Flexible with proven ability to conform to shifting priorities, demands and timelines.
Excellent communication, writing, and interpersonal skills to effectively interface with all levels of staff.
Technically competent with various software programs including but not limited to MS Office (Excel, Word, Power Point)

EXPERIENCE:

Associate Degree preferred or equivalent work experience.
2 years of manager experience - preferably in healthcare environment
3 years healthcare/customer service industry experience preferred.

PHYSICAL REQUIREMENTS:

This is a field position and is 100% in clinic, the expectation is that the Center Manager will be in an assigned clinic every day.
Travel between locations is required.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.

INDHP

Quick Apply

Refine Your Search

patient services manager jobs in raleigh, nc

Center Manager - Raleigh Downtown

Territory Manager- 1739

Manager, Content Lifecycle & Conversion

Administrative Assistant/Scheduler

Clinical Research Associate, Full Service

Customer Service Specialist - Eastern Regional Center

Client Services Project Manager

Case Manager

Assistant Manager, Patient Escort Program

RHTP CSC Program Lead

Practice Manager

Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

Program Manager

Child Welfare Residential Case Aide (Full-Time, Temporary)

Manager, Customer Strategy and Success

Care Manager 1 - Non-Clinical -Statewide

Manager, Medicaid Value-Based Care Operations

Medical Supply Driver

Economic Development Director

BCCCP Program Coordinator

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