Top 1449 Patient support manager Jobs in Raleigh, Nc

CFSP Hospital Liaison - East Region
Elevance Health —Raleigh, NC
- Hospital
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
Volunteer Services Manager
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Hospital
- Master's degree
- Bachelor's degree
Patient Support Specialist
EMERGEORTHO, P.A. —Knightdale, NC
- Urgently hiring
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Child Welfare Residential Case Aide (Full-Time, Temporary)
Wake County Government —Raleigh, NC
- $20.00 - $29.36 an hour
- Temporary
- Writing skills
- Residential
- High school diploma or GED
Staff Relations Manager
Amgen —Holly Springs, NC
- $103,054.85 - $139,427.15 a year
- Hybrid work
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
Patient Coordinator
Aspen Dental —Garner, NC
- $16 - $18 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
Office Manager
Good Hope Medical Supply —Raleigh, NC
- $18 - $20 an hour
- Part-time
- Customer service
- Mid-level
- Windows
- 401(k)
- Paid time off
Quick Apply
Appointment Coordinator - Duke Perinatal of Cary
Duke Health —Cary, NC
- 8 hour shift
- Writing skills
- HIPAA
- Mid-level
- Paid time off
Administrative Supervisor - Medical office
Raleigh Pediatric Associates —Raleigh, NC
- Weekends as needed
- Microsoft Word
- Background check
- Private practice
- Health savings account
- Health insurance
Quick Apply
4d
Patient Coordinator
MedQuest Associates LLC —Durham, NC
- Full-time
- Hospitality
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Account Team Lead - DRAH ED
Duke Health —Raleigh, NC
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Program Manager
University of North Carolina at Chapel Hill —Chapel Hill, NC
- Multiple hires
- Mid-level
- 3 years
- University
- Health insurance
- Retirement plan
6d
Manager, Patient Relationships & Adherence
Asahi Kasei —Cary, NC
- $125,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
Case Manager
LifeTutors, LLC —Durham, NC
- $50 an hour
- Contract
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Paid training
- Flexible schedule
Quick Apply
9d
Strategic Service Associate- Duke Raleigh Patient Quality and Safety
Duke Health —Raleigh, NC
- Full-time
- Management
- RN License
- Hospital
Care Coordinator
Oshi Health —Raleigh, NC
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
RHTP Behavioral Health Grant Manager
State of North Carolina - Health & Human Services —Wake County, NC
- $70,627 - $137,724 a year
- Full-time
- Hybrid work
- Addiction Medicine
- High school
- Office
- Paid parental leave
- Health insurance
Dental Patient Coordinator
Riccobene Associates Family Dentistry —Raleigh, NC
- Dental office
- Computer literacy
- High school diploma or GED
Quick Apply
Care Manager 1 - Non-Clinical -Statewide
Community Care of North Carolina Inc —Garner, NC
- Full-time
- Bilingual
- Nursing
- RN License
- Benefits from day one
Quick Apply
9d
PATIENT FLOW COORDINATOR (FULL TIME)
Crothall Healthcare —Durham, NC
- $23 - $26 an hour
- Urgently hiring
- Background check
- Hospital
- No experience needed
- Commuter assistance
- Disability insurance
Quick Apply
2d

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patient support manager jobs near raleigh, nc

CFSP Hospital Liaison - East Region

Elevance Health -
Raleigh, NC

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Job Details

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Meeting minutes
Trauma-sensitive practices
Bachelor of Science
Caseload management
Child welfare services experience
Local agency collaboration
Direct client contact
Mid-level
Incident Escalation
Patient safety
Meeting scheduling
Bachelor's degree
Meeting facilitation
Emergency communication
Video conferences (communication methods)
1 year
Discharge planning in health services social work
Care coordination
Referral coordination
Escalation handling
Interdisciplinary behavioral health coordination experience
Communication skills
Progress tracking (project management tasks)

Full Job Description

CFSP Hospital Liaison

Our ideal candidates will live in the East Region of the state of North Carolina, preferably in Raleigh (Wake County).

Location: Field: This field-based role in the Eastern Region of North Carolina, enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. These roles are county field-based and require you to interact with patients, members, or providers in person four to five days per week.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Hospital Liaison coordinates with hospital emergency departments (EDs) when youth are in the hospital without an identified discharge plan or placement. This role serves as the single point of contact for all communication related to youth awaiting placement, ensuring timely, consistent coordination between external hospital partners and internal care management (CM) and placement teams. The Hospital Liaison schedules and facilitates staffing meetings, tracks action items, and provides regular status updates to support safe, appropriate discharge planning.

How you will make an impact:

Serve as the primary point of contact for hospitals/EDs regarding youth who are boarding and awaiting placement.
Coordinate and maintain communication with ED staff (e.g., social work, case management, nursing leadership, security) regarding status updates, safety concerns, and barriers to discharge.
Coordinate internally with CM and placement teams to align on next steps, required documentation, referrals, and placement efforts.
Schedule, organize, and facilitate staffing meetings (internal and external), including preparing agendas, distributing meeting links, documenting decisions, and assigning follow-up tasks.
Provide clear, routine written updates to internal leadership and involved teams on each youth's placement status, risks/safety concerns, and outstanding needs.
Track each youth's boarding timeline, current location/status, and key placement/discharge barriers; ensure information is current and accessible to the team.
Support escalation processes when safety concerns, service gaps, or systemic barriers require DHHS/leadership involvement.
Ensure communication is accurate, timely, trauma-informed, and aligned with confidentiality and information-sharing requirements.
Collaborate with hospitals and internal partners to promote continuity of care and reduce avoidable delays in discharge/placement.

Work Relationships:

External: Hospital ED staff, hospital social work/case management, behavioral health teams, and other involved providers.
Internal: Care managers, placement specialists, utilization management/authorization (as applicable), and leadership.

Core Competencies:

Strong coordination and follow-through; able to manage multiple active cases simultaneously.
Clear, professional written and verbal communication; ability to convey high-risk/safety information succinctly.
Skilled at facilitating meetings and driving action items to completion.
Calm, solutions-oriented approach in high-stress situations.
Strong documentation and tracking habits; attention to detail and deadlines.
Ability to navigate complex systems and collaborate across agencies/organizations.

Minimum Requirements:

Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

Experience working with youth in crisis, ED boarding, psychiatric placement, or child welfare/juvenile services.
Familiarity with community-based placements and levels of care for youth.
Working Conditions: Primarily office/remote with frequent phone, email, and virtual meeting coordination; may include periodic onsite hospital visits depending on program needs
Work involves time-sensitive coordination and exposure to high-acuity situations via reports from hospitals and teams.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

patient support manager jobs in raleigh, nc

CFSP Hospital Liaison - East Region

Volunteer Services Manager

Patient Support Specialist

Child Welfare Residential Case Aide (Full-Time, Temporary)

Staff Relations Manager

Patient Coordinator

Office Manager

Appointment Coordinator - Duke Perinatal of Cary

Administrative Supervisor - Medical office

Patient Coordinator

Patient Account Team Lead - DRAH ED

Program Manager

Manager, Patient Relationships & Adherence

Case Manager

Strategic Service Associate- Duke Raleigh Patient Quality and Safety

Care Coordinator

RHTP Behavioral Health Grant Manager

Dental Patient Coordinator

Care Manager 1 - Non-Clinical -Statewide

PATIENT FLOW COORDINATOR (FULL TIME)

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