Top 723 quality control technician i Jobs in raleigh, nc

Raleigh Specialization Shop Manager
Gregory Poole —Raleigh, NC
- $90,000 - $105,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
10d
Automation Technician
Bronswerk Group —Raleigh, NC
- $30 - $45 an hour
- Full-time
- OSHA
- 5 years
- English
- Wellness program
- Paid holidays
Quick Apply
Quality Control Technician - I
Greenology Products, LLC —Raleigh, NC
- Full-time
- 3 years
- High school diploma or GED
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Powersports Service Writer
TEAM-POWERSPORTS GARNER —Garner, NC
- $35,000 - $65,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
Lake and Pond Maintenance Technician
Dragonfly Pond Works —Raleigh, NC
- $18 - $22 an hour
- Full-time
- Basic math
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
Team Member
Valvoline —Raleigh, NC
- From $17.50 an hour
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- AD&D insurance
Quick Apply
Medical Technologist I - Oncology Lab Raleigh
UNC Health —Raleigh, NC
- $23.24 - $38.23 an hour
- Part-time
- Bachelor of Science
- No experience needed
- In-person
Lab Technician
MainStreet Family Care —Raleigh, NC
- From $20 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Bachelor's degree
- Dental insurance
- Paid time off
Quick Apply
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens —Raleigh, NC
- $17.00 - $20.50 an hour
- Part-time
- Computer literacy
- English
- Fair chance
- Health insurance
- Dental insurance
2d
Quality Control Manager (Ready-Mix Concrete)
Raleigh Concrete LLC —Raleigh, NC
- From $85,000 a year
- Extended hours
- Background check
- Management
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
1d
Quality Control Manager (Ready-Mix Concrete)
Raleigh Concrete LLC —Durham, NC
- From $85,000 a year
- Extended hours
- Background check
- Management
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
1d
Vac Truck Operator / Plumbing Technician
Vac Truck Services —Raleigh, NC
- From $22 an hour
- Weekends as needed
- Heavy lifting
- Construction site
- Customer service
- Paid training
- Paid holidays
Quick Apply
Outside Sales Representative
Southern Home Services —Raleigh, NC
- $100,000 - $250,000 a year
- Weekends as needed
- No experience needed
- Office
- Residential
- Paid training
- Health savings account
Quick Apply
10d
Electrical Instrumentation Designer - Energy
Larson Design Group —Raleigh, NC
- $60,000 - $89,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 8 years
- Paid training
- Employee stock ownership plan
Quick Apply
Process Technician
Freudenberg Performance Materials LP (USA) —Durham, NC
- Basic math
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Health insurance
9d
HVAC Warranty Repair Technician
Air Experts Heating, Cooling Inc. —Raleigh, NC
- $60,000 - $85,000 a year
- Year round work
- Clean driving record
- Mid-level
- 3 years
- Profit sharing
- Paid training
Quick Apply
Technician Supervisor
National Seating & Mobility, Inc. —Raleigh, NC
- 5 years
- Computer literacy
- Mid-level
- Disability insurance
- Tuition reimbursement
Quick Apply
5d
Senior Fermentation Scientist/ Process Development Engineer
Hoofprint Biome —Durham, NC
- Full-time
- Bachelor of Science
- Bachelor's degree
- Doctor of Philosophy
- Health insurance
- Dental insurance
Senior Fire Alarm Supervisor - New Construction (Multi-Family)
South Central Electric LLC —Raleigh, NC
- Full-time
- Background check
- Clean driving record
- Up to 50% travel
- Health insurance
- Paid time off
Quick Apply
10d
Utilities & Facilities Engineer
Guerbet —Raleigh, NC
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Engineering

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quality control technician i jobs near raleigh, nc

Raleigh Specialization Shop Manager

Gregory Poole -
Raleigh, NC

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Job Details

Full-time
$90,000 - $105,000 a year
10 days ago

Qualifications

Customer relationship building
Phone communication
Customer relationship management
Client interaction via phone calls

Full Job Description

PRIMARY FUNCTION:

Service customer components in a timely and professional manner to ensure Customer Satisfaction.
Manage company resources to maximize Financial Performance in terms of profit, productivity, Efficiency and return on capital.

Manage people, space, tools, and money to optimize Resource Deployment.
Create a stimulating environment to provide for Personnel growth.

Maintain a safe environmentally responsible workplace to ensure Regulatory Compliance.
Maintain and demonstrate our Core Values of Commitment, Integrity, Teamwork, Excellence, Safety.

ESSENTIAL DUTIES:

Customer Satisfaction

Serve our customers in a timely, professional manner and provide high quality services at a value-based price.
Provide prompt response to customer needs and minimize downtime. Turn customer components around in the shortest amount of time possible.
Ensure that the work we do is done right the first time. Minimize rework.

Maintain daily contact with the customer to keep them apprised of the status of the repairing of their machine.
Be available to support customers 24 hours a day providing over the phone troubleshooting, equipment specifications and transportation regulation guidelines.
Manage all special labor agreements for the department
Manage the billing process to ensure accuracy and fairness. Fully document repairs accurately and professionally.
Administer Warranty/Policy Guidelines to minimize customer expense while protecting our relationships.
Manage the customer notification of all vender requested repairs. Assist the customer in scheduling these repairs at a mutually convenient time.
Inspect customer components whenever possible to provide a professional assessment to the components condition. Make recommendations for needed repairs, maintenance procedures and operating parameters.

Financial Performance

Manage the Profit/Loss Statement for the assigned operation including top line sales, flat rate pricing, expense controls, resource scheduling and staffing.
Manage company assets, including facilities, vehicles, equipment, tooling and personnel to minimize return of capital.
Coordinate with the Credit Department to ensure the credit worthiness of a customer prior to completing the work. Administer all C.O.D. transactions.
Manage the Service Call Administration process to ensure timely reporting, accuracy, parts used, special shipping charges, outside purchases, warranty claims and labor charges to minimize work in process.
Manage company assets including vehicles, equipment and tooling to ensure maximum returns. Plan and schedule routine maintenance, ensure EPA and OSHA compliance and plan for future expansion.
Review and approve of all performance reports. Ensure that reports accurately reflect actual expenses. Make the necessary journal entries to correct any discrepancies.

Resource Management

Schedule all Specialization service operations. Prioritize activities and match technician skills to the repair tasks to ensure quality and minimize turnaround.
Providing the fastest turnaround time possible. Routinely inspect equipment, process all warranty claims and work closely with the sales and rental departments.

Personnel Development

Recruit, hire, and retain qualified talent to service our customer’s machines.
Work closely with the HR and Training Departments to ensure that the organization develops the skills needed to meet the changing environment.
Provide regular career planning sessions with employees to assess performance, suggest training options, counsel employees as needed and provide personal support as required.
Enforce company polices pertaining to employee safety, hygiene and behavior.
Protect the integrity and professionalism of our company’s culture.
Professionally manage the separation process when necessary.

Regulatory Compliance

Ensure our compliance with OSHA Standards including tooling, tooling maintenance, painting and routine state inspections.
Minimize Workman’s Compensation expense through continuous training, policy enforcement and accident reporting.

Ensure EPA Compliance. Manage hazardous waste disposal, fluid recovery, spill reporting and cleanup, storm water management, random testing, MSHA reporting, machine reporting compliance, vehicle licensing and vehicle insurance.

MINIMUM REQUIREMENTS:

Education:

Must be a high school graduate with at least 5 years’ equipment service experience in a similar industry preferably with squad leadership experience; or have at least a 2-year business, management or mechanical equipment technology degree with at least 3 years’ service-related group leadership, preferable in a similar industry. Ideal candidate would have at least a two-year related degree and similar dealer/business mechanical equipment service management experience.

Work Experience:

(See above)

Physical:

Must be able to work for long periods while seated and can clearly communicate with customers on the phone or in person

Must have excellent customer relations primarily with verbal communications but with some written communications also.

Other:

Must have at least intermediate PC skill, preferable in MS Word and Excel and have a working knowledge of the Internet and MS Outlook

Possessing a general equipment knowledge and basic mechanical aptitude is advantageous

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

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Refine Your Search

quality control technician i jobs in raleigh, nc

Raleigh Specialization Shop Manager

Automation Technician

Quality Control Technician - I

Powersports Service Writer

Lake and Pond Maintenance Technician

Team Member

Medical Technologist I - Oncology Lab Raleigh

Lab Technician

Pharmacy Technician / Pharm Tech Apprenticeship

Quality Control Manager (Ready-Mix Concrete)

Quality Control Manager (Ready-Mix Concrete)

Vac Truck Operator / Plumbing Technician

Outside Sales Representative

Electrical Instrumentation Designer - Energy

Process Technician

HVAC Warranty Repair Technician

Technician Supervisor

Senior Fermentation Scientist/ Process Development Engineer

Senior Fire Alarm Supervisor - New Construction (Multi-Family)

Utilities & Facilities Engineer

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