Top 41 Service support analyst junior Jobs in Raleigh, Nc

Service Support Analyst - Junior
viva —Raleigh, NC
- Microsoft Outlook
- Mid-level
- 3 years
3d
Research Associate
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Master's degree
- University
- Health insurance
- Retirement plan
Scientist II - ADA/PK
BioAgilytix —Durham, NC
- Full-time
- Management
- Mid-level
- Master's degree
- Health savings account
- Paid holidays
Quick Apply
Junior Cards Fraud and Disputes Analyst
Latino Community Credit Union —Durham, NC
- Full-time
- Spanish
- English
- Office
- Disability insurance
- Health insurance
6d
Logistics Business Analyst
Grifols —Clayton, NC
- 8 hour shift
- Hybrid work
- Writing skills
- Office
- SQL
Sr. Technical Functional Analyst - CCM
MetLife —Cary, NC
- $89,900 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance
12d
Senior Enterprise Data Analyst
First Citizens Bank —Raleigh, NC
- Full-time
- 6 years
- Databases
- High school diploma or GED
Enterprise Data Analyst II
First Citizens Bank —Raleigh, NC
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
12d
Paid Media Manager [Remote]
Workshop Digital —Raleigh, NC
- $70,000 - $77,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Mentoring
- Profit sharing
- Paid parental leave
Quick Apply
QUALITY ASSURANCE TESTER II
Palco —Durham, NC
- Remote
- Writing skills
- SQL
- Analysis skills
- Paid training
- AD&D insurance
Applications Systems Specialist I – EHRA
State of North Carolina - DIT EBS —Wake County, NC
- $87,617 - $131,426 a year
- Full-time
- Hybrid work
- Computer Science
- High school
- System design
11d
Collibra Platform Specialist
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- 6 years
- High school diploma or GED
- Analysis skills
SharePoint Designer
Alpha Net Consulting LLC. —Raleigh, NC
- Contract
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Sr Tech Customer Success Analyst
サイネオス・ヘルス —Morrisville, NC
- 3 years
- Analysis skills
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Senior Paid Media Manager [Remote]
Workshop Digital —Raleigh, NC
- $80,000 - $87,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Business development
- Analysis skills
- Profit sharing
- Paid parental leave
Quick Apply
12d
Lead eBR Systems Analyst, Operational Technology
United Therapeutics —Research Triangle Park, NC
- Full-time
- 6 years
- Master's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Employee stock purchase plan
Transmission Planning Consultant - 1898 & Co. (Multiple Locations)
Burns & McDonnell —Raleigh, NC
- $110,000 - $400,000 a year
- Full-time
- Microsoft Excel
- Engineering
- System design
- 401(k)
- Employee stock ownership plan
Technical Commerce & AI Consultant | Agentic Commerce
Accenture —Raleigh, NC
- $59,100 - $196,000 a year
- Full-time
- Azure
- Merchandising
- SQL
- Paid holidays
- Disability insurance
Senior Mainframe Developer
MetLife —Cary, NC
- $105,000 - $140,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
5d
Wealth Advisor (Raleigh, NC)
Mercer Advisors —Raleigh, NC
- $85,000 - $145,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- CPA
- Paid parental leave
- Health savings account
Quick Apply

I want to receive the latest job alert for service support analyst junior in raleigh, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service support analyst junior jobs near raleigh, nc

Service Support Analyst - Junior

viva -
Raleigh, NC

Apply Now

Job Details

3 days ago

Qualifications

Microsoft Outlook
Incident management
Incident report management
Alarm & access control systems
Equipment installation
Incident management software
Visio
Equipment troubleshooting
Software installation
Policy & process development
Video surveillance
Incident management operations support
Interdisciplinary policy and procedure development experience
ServiceNow
Physical security system troubleshooting
Root cause analysis
Physical security incident reporting
Policy Development

Full Job Description

This position will support duties consistent with documenting and coordinating activities with respect to inventory management, operating and familiarity with the Genetec software and all system components deployed (FACS) for Physical Security.
Manage, process, and account for all equipment, devices, material, and parts associated with the implementation for buildings and facilities.
Work directly with the Distribution Center staff and keep them apprised of pending orders.
Perform semi annual inventory assessments to ensure all devices, equipment, and material are properly accounted for. Submit assessment report to Security Management for review.
Manage the safety stock requirements.
Scheduled reports (weekly/monthly, etc.) shall be generated and submitted to the client Security Management indicating the following:
Material received during report term (inbound)
Material picked up for surplus report term (outbound)
Material returned to manufacturer (RMA) report term (outbound)
Material returned to inventory from manufacturer (RMA) report term (inbound)
Material issued to security vendor for incidents or installation report terms (outbound)
Current inventory levels by part number
Material shall be invoiced upon arrival.
Managing the coordination and verification of scheduled PMs.
Identify which devices are coming to the end of life and arrange for replacement.
Manage the badging supplies and be responsible for restocking.
Manage the quotes and invoices that are relative to inventory.
Responsible for the surplus process and shall adhere to the client Surplus procedures.
Ensure all retired servers are discarded in accordance with the Information Security Office procedures.
Support the Security Operations Center (SOC) with basic system configurations.
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Perform monthly device testing of selected buildings, and facilities, documents, and secure findings.
Assist in the creation of document(s) which details the information and design of new building construction, new implementation, and requests for additional device(s).
Manage all situations when devices are scheduled for removal because of building alterations, replacement, temporary removal, factory recall, or other reasons. This position shall brief IT-EMS when these situations occur.
Must have the ability to submit incidents, request and track all in accordance with standards established by IT-EMS.

Skill Required / Desired Amount of Experience
Equivalent experience or at least three years of holding a physical security background with knowledge of security systems. Required 3 Years
Experience with troubleshooting security devices, including an understanding of the Security Genetec platform and associated software. Required 3 Years
Experience with installation and service of video surveillance equipment, IP cameras and card readers. Required 3 Years
Ability to create and maintain required documentation. This includes documenting the arrival of new devices and equipment and placing it in its prope Required 3 Years
Working knowledge of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 Years
Working knowledge of the ServiceNow platform and associated software. Required 3 Years
Written and verbal communications are clear, concise, and able to achieve intended objectives. Required 3 Years
Problem solving skills with the ability to determine root/cause, for late deliveries, unaccounted for devices and equipment. Required 3 Years
Able to construct new policies and procedures as it relates to assigned duties and responsibilities. Required 3 Years

Notes:

Onsite

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply Now

Refine Your Search

service support analyst junior jobs in raleigh, nc

Service Support Analyst - Junior

Research Associate

Scientist II - ADA/PK

Junior Cards Fraud and Disputes Analyst

Logistics Business Analyst

Sr. Technical Functional Analyst - CCM

Senior Enterprise Data Analyst

Enterprise Data Analyst II

Paid Media Manager [Remote]

QUALITY ASSURANCE TESTER II

Applications Systems Specialist I – EHRA

Collibra Platform Specialist

SharePoint Designer

Sr Tech Customer Success Analyst

Senior Paid Media Manager [Remote]

Lead eBR Systems Analyst, Operational Technology

Transmission Planning Consultant - 1898 & Co. (Multiple Locations)

Technical Commerce & AI Consultant | Agentic Commerce

Senior Mainframe Developer

Wealth Advisor (Raleigh, NC)

I want to receive the latest job alert for service support analyst junior in raleigh, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected