Top 141 Servicenow system Jobs in Raleigh, Nc

Human Resources Service Center Representative (Hybrid)
Wake County Government —Raleigh, NC
- $26.07 - $33.55 an hour
- Hybrid work
- Research
- Office
- Administrative experience
- 401(k)
- Loan forgiveness
2d
Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
HR Data Analyst - HR Systems Operations
UNC Health —Morrisville, NC
- $26.85 - $38.61 an hour
- Full-time
- Hybrid work
- No experience needed
- Research
- High school diploma or GED
1d
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
AI and Data Science Engineer III (Secret Clearance Required)
Deloitte —Raleigh, NC
- $110,700 - $218,300 a year
- Full-time
- Computer Science
- 5 years
- Travel
Sr. Sales Ops System Analyst
Noor WFS —Raleigh, NC
- $23 - $27 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
4d
Workday Senior Technology Manager (HRIS)
ilocatum —Raleigh, NC
- $165,000 - $185,000 a year
- Full-time
- Hybrid work
- System design
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst
SDQ LLC —Morrisville, NC
- $22 - $24 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
Agent, CSC
Syntax Systems Ltd. —Durham, NC
- Azure
- Mid-level
- Windows
Quick Apply
ServiceNow Developer [Remote]
Via Logic LLC —Raleigh, NC
- $90,000 - $115,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
3d
A714-Active Directory Admin Position (Job ID: 767739)
FHR —Raleigh, NC
- Writing skills
- Mid-level
- 3 years
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Raleigh, NC
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
4d
Leave Specialist - REMOTE
Ryder System —Raleigh, NC
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
System Engineer - Patient Systems
Ascom —Morrisville, NC
- Mid-level
- 3 years
- Travel
Quick Apply
5d
SOC Analyst
Koniag Government Services —Durham, NC
- $31 - $40 an hour
- Full-time
- Computer Science
- Bachelor of Science
- English
- Paid holidays
- Health insurance
Service Desk Engineer
StoredTech —Raleigh, NC
- $25.00 - $31.25 an hour
- Full-time
- Background check
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
System Test and Validation Lead
Deloitte —Raleigh, NC
- $95,000 - $145,000 a year
- Full-time
- Remote
- Computer science
- 6 years
- Computer Science
4d
EHR Helpdesk Analyst
Intellibee —Research Triangle Park, NC
- HIPAA
- Mid-level
- Health insurance
- 401(k)
1d
Analyst, IT Data Center Operations - Weekend Nights - Durham
Dell Technologies —Durham, NC
- $64,770 - $84,800 a year
- Weekends as needed
- 5 years
- Senior level
Senior ServiceNow HR Analyst
Fidelity Investments —Durham, NC
- Full-time
- Oracle
- Research
- Mid-level
10d

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servicenow system jobs near raleigh, nc

Human Resources Service Center Representative (Hybrid)

Wake County Government -
Raleigh, NC

Apply Now

Job Details

$26.07 - $33.55 an hour
2 days ago

Benefits

401(k)
401(k) 5% Match
Loan forgiveness

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

What You'll Be Doing

The Human Resources Service Center Representative (HRSC Rep) with Wake County is a dynamic, hybrid role where no two days are the same – and your focus on service, accuracy, and confidentiality will help make HR support a great experience for all who need it. You’ll work with employees, job applicants, managers, and members of the public – answering inquiries via phone, email, and in person. You'll investigate issues, research policies, document cases, and follow up to ensure resolution. For more complex matters, you’ll collaborate with subject matter experts or escalate issues when necessary.

Key responsibilities include:
Serving as the first point of contact for HR inquiries via email and phone

Researching solutions using internal systems, policies, and HR team resources

Assisting employees with understanding benefit plans, payroll and leave

Documenting each case and resolution in a ticketing system

Providing updates and status reports when follow-up is needed

Processing employment verifications and Public Service Loan Forgiveness forms

Supporting various HR projects and additional duties assigned

About Our Team

Wake County Human Resources partners closely with County leadership to deliver innovative, results‑driven, and customer‑focused HR programs and services. With a team of nearly 70 dedicated professionals, we deliver people‑centered, data‑informed HR solutions across the County, spanning Talent Acquisition, Onboarding, Classification & Compensation, Benefits & Wellness, Employee Relations, Organizational Development, Payroll, Operations, Service Center Support, and more.

Our department is consistently recognized for excellence. Through forward‑thinking strategies that serve as industry models, we have helped position Wake County as a national leader in public‑sector HR. Our commitment to innovation and employee wellbeing has earned honors including the Healthiest Employer Hall of Fame and the Agency Award for Excellence .

As part of our team, you will have access to a competitive benefits package , which includes a 5% 401(k) contribution and free access to the Employee Health Center. Join us in building a stronger, healthier, and more innovative Wake County.

The Basics (Required Education and Experience)

High school diploma or GED

One year of experience in human resources administration

Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

Associate's or bachelor’s degree (preferably in Human Resources or related field)

Professional Customer Service experience in an HR environment or Service Center

Professional experience responding to inquiries and explaining HR policies, benefits, time and leave, leave of absence, or payroll

Experience working with ticketing tools such as Zendesk, ServiceNow or Jira

Local, county and/or state government experience a plus, but not required

How Will We Know You're 'The One'?

Excellent customer service skills, with a focus on active listening and probing to understand the customer’s needs

Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment

Strong knowledge or experience in HR or benefits, with the ability to apply policies and procedures to help others understand their options and make informed decisions

Effective problem-solving and case management skills, including tracking inquiries, researching answers, and following through to resolution

Demonstrated ability to manage confidential or sensitive information with professionalism and discretion

Comfortable using Microsoft Office tools and web-based systems to complete daily tasks

Ability to learn new software platforms and navigate multiple systems simultaneously

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 26.07 - 29.81

Market Range: 26.07 - 33.55

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/28/2026

Apply Now

Refine Your Search

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Human Resources Service Center Representative (Hybrid)

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ServiceNow Developer [Remote]

A714-Active Directory Admin Position (Job ID: 767739)

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Leave Specialist - REMOTE

System Engineer - Patient Systems

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Analyst, IT Data Center Operations - Weekend Nights - Durham

Senior ServiceNow HR Analyst

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