Top 97 Software support Jobs in Raleigh, Nc

IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Garner, NC
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Technical Support Engineer
NetApp —Morrisville, NC
- $79,050 - $117,700 a year
- Computer science
- Computer Science
- Bachelor of Science
- Employee stock purchase plan
- Health insurance
7d
Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Technical Support Engineer
Qualys —Raleigh, NC
- Full-time
- Spanish
- Computer science
- Azure
IT Support Specialist
Vulcan Elements —Raleigh, NC
- Mid-level
- Office
- Windows
Quick Apply
IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Linux Desktop Support
North Carolina State University —Raleigh, NC
- $70,949 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
desktop support
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
Technical Customer Support
Light & Wonder —Raleigh, NC
- $20 - $25 an hour
- Full-time
- Mid-level
- Office
- Windows
- Opportunities for advancement
Quick Apply
10d
Computer Operator II
Koniag Government Services —Durham, NC
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Computer Operator III
Koniag Government Services —Durham, NC
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Technical Customer Support
Grover Gaming —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
- Opportunities for advancement
10d
Associate Technical Account Manager
Yardi Systems, Inc. —Raleigh, NC
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
LMS Support Analyst (Full-Time, Temporary)
Wake Technical Community College —Raleigh, NC
- $6,325 a month
- Temporary
- Mid-level
- Analysis skills
- 1 year
1d
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
IT Specialist
Triangle Home Services LLC —Apex, NC
- $22 - $26 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Systems Analyst
WingSwept —Garner, NC
- Full-time
- Background check
- Research
- Mid-level
- Profit sharing
- 401(k) matching
Quick Apply
Customer Service Agents
Leader Communications Inc —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply

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IT Support Engineer I, Ops Tech Solutions (OTS)

Amazon.com Services LLC -
Garner, NC

Apply Now

Job Details

Full-time
$25 - $41 an hour

Benefits

Paid parental leave
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Desktop computer repair
Hardware maintenance
High school diploma or GED
Cisco routers/switches implementation
Driver's License
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
IP networking
High availability

Full Job Description

DESCRIPTION

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).

Key job responsibilities
Job Duties include, but are not limited to:

Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
Ensuring infrastructure networking and computing systems remain available during production hours.
Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
Managing local technical projects.
Maintaining or creating policies, procedures, and processes.
Identifying root-causes of operational issues and process inefficiencies.
Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.
Supporting customers from multiple buildings in the area, as well as remote customers.
Traveling within your local or regional area to support our customers.

BASIC QUALIFICATIONS

High school or equivalent diploma
2+ years of professional experience
2+ years of troubleshooting in a multi-user high availability environment experience
2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
2+ years of PC repair, troubleshooting, deployment and liquidation experience
1+ years of IT client, server, and network service delivery experience
Can provide valid Drivers License
Fluent in Cisco/networking and either Linux and/or Microsoft

PREFERRED QUALIFICATIONS

Bachelor's degree in Computer Science or related technical field
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in data center design, construction, operations, or facility maintenance
Experience communicating technical concepts and processes using clear, simple language and visuals
Experience managing multiple projects, prioritizing, planning, and managing time
Experience in oral and written communication
Proven ability to work successfully with limited supervision

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Garner - 25.00 - 41.00 USD hourly

Apply Now

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software support jobs in raleigh, nc

IT Support Engineer I, Ops Tech Solutions (OTS)

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Desktop Support Level 2

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IT Support Generalist (Full Time)

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