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Completion of a High School Diploma or GED.
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Advanced knowledge and experience with Bloomerang or other fundraising/donor database software preferred, competency with Microsoft Office Suite required.
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Extreme and meticulous attention to detail required.
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Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
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1-year full-time experience in an administrative role at a nonprofit or other organization.
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Familiarity with the Healing Transitions service model and the recovery process.
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Minimum of 1 year of sustained recovery and demonstrated knowledge of recovery principles.
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Respect: "Respect" as a core value refers to valuing each individual, fostering inclusivity, and ensuring all interactions are grounded in dignity, care, empathy, and fairness. It involves recognizing the worth and contributions of every team member, creating an environment where people feel valued, heard, and supported. We actively listen. We acknowledge and value others contributions. We treat others with courtesy, compassion, and kindness.
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Integrity: "Integrity" as a core value refers to consistently acting with authenticity, truth, transparency, and accountability, even when it is difficult or inconvenient. It emphasizes ethical decision-making, fairness, and a commitment to doing what is best and honorable in the face of complex and difficult circumstances. We act with integrity and fairness. We are accountable. We prioritize fairness and dignity.
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Dedicated: "Dedicated" as a core value refers to a strong commitment to the organization’s mission, goals, and values. It reflects perseverance, responsibility, loyalty, and an unwavering focus on delivering results and contributing meaningfully to the success of the team and organization. Dedication is about going the extra mile, staying motivated, and consistently demonstrating a sense of ownership. We are consistent and reliable. We go above and beyond. We persevere in the face of challenges.
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Growth Minded: "Growth Minded" as a core value refers to a commitment to continuous improvement, learning, humility, and adapting to challenges with resilience and curiosity. It embodies a belief in the potential for development and sustainable change - both personally and professionally - and an openness to feedback and change. We seek and act on feedback. We embrace challenges as opportunities. We recognize that secondary trauma and compassion fatigue can impact us and seek the appropriate support and resources to care for ourselves. We pursue continuous learning.
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Teamwork: "Teamwork" as a core value refers to fostering a collaborative environment where individuals work together toward shared goals and our mission, leveraging each other's strengths and supporting one another to achieve success. It emphasizes mutual respect, open communication, and a unified commitment to the team's success. We collaborate openly and effectively. We support and encourage other team members. We resolve conflicts constructively.
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Exceptional Attention to Detail
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Ensures accuracy in data entry, gift processing, and donor tracking.
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Maintains consistency and thoroughness in all administrative tasks.
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Outstanding Written Communication Skills
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Essential for generating timely acknowledgment letters, receipts, and reports.
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Facilitates clear and effective communication with stakeholders and team members.
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Highly Organized and Able to Work Independently
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Manages multiple tasks and deadlines efficiently.
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Ensures smooth operation of administrative functions without constant supervision.
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Excellent Interpersonal Skills
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Builds and maintains strong relationships with stakeholders, donors, and team members.
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Enhances collaboration and teamwork within the organization.
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Ability to Anticipate and Plan for Future Needs
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Proactively identifies potential challenges and opportunities.
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Develops strategies to address future requirements and improve processes.
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Shows Initiative
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Takes proactive steps to improve efficiency and effectiveness.
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Identifies and implements solutions to enhance departmental operations.
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Flexibility
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Willing to adapt and take on various tasks as needed.
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Ensures that all necessary work is completed to achieve organizational goals.
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Gift Processing and Acknowledgment
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Process and enter all gifts to the organization.
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Generate timely acknowledgment letters and receipts and maintain detailed records of each.
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Maintains and monitors all avenues for donations.
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Database Management
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Provide oversight of Bloomerang database. Coordinate and reconcile data with the Finance department.
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Add all donor interactions, notes, and donor communication to Bloomerang to keep detailed records.
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Support Fundraising team by pulling all reports from Bloomerang.
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Ensure accurate and consistent data entry, analyze data, and perform regular database clean-up.
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Regularly reconcile reports with the Finance Department.
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Capital Campaign Support
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Maintain a master list of gifts and pledges.
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Generate pledge reminders and ensure accurate tracking.
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Board and Committee Support
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Serve as the primary contact and administrative assistant for the Board of Directors, Board of Trustees, and other committees as assigned.
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Organize and prepare materials for board meetings and provide overall support.
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Attend and record minutes at each Board meeting.
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Donor Stewardship, Prospecting, and Research
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Assist with identification and research of new and potential donors, including individuals, foundations, and corporations.
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Responsible for following monthly engagement calendar to support stewardship tactics.
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Event Planning and Implementation
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Assist with planning and implementing events.
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Manage the memorial brick program and other special initiatives.
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Collaboration with Finance Team
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Regularly work with Finance team to reconcile charitable gifts.
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Ensure clear communication with Finance team regarding donor specification.
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Volunteer and Tour Coordination
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Coordinate all volunteer inquiries for the organization and maintain accurate data.
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Coordinate and schedule all tour inquiries across the organization.
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Administrative Tasks
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Maintain inventory on Development Team collateral.
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Maintain and renew Healing Transitions letterhead.
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Maintain compliance with Charitable Solicitation License and Sam.gov.
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Ensure Development department is always adhering to Gift Acceptance Policy.
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Perform other duties as assigned to support the Development Department.
Work Environment: This role involves the use of standard office equipment, including computers, phones, copiers, and filing cabinets. Employees may occasionally be exposed to wet or humid outdoor conditions. The typical noise level is moderate. Reasonable accommodations are available to support individuals living with disabilities in performing job duties.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently needs to sit, use hands to handle or feel, and reach with arms. Occasionally, the employee must stand, walk, stoop, kneel, crouch, crawl, and taste or smell. The employee must occasionally lift and/or move more than 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations are available to support individuals living with disabilities in fulfilling these responsibilities.
