Top 384 Service manager Jobs in Raleigh Durham, Nc

Service Delivery Manager
NetApp —Morrisville, NC
- $170,000 - $220,000 a year
- Full-time
- 11+ years
- Mid-level
- Supervising experience
- Employee stock purchase plan
- Health insurance
Service Delivery Manager (Remote)
Cisco Systems —Research Triangle Park, NC
- $152,400 - $272,400 a year
- Full-time
- Hybrid work
- US work authorization
- Agile
- Senior level
- Paid parental leave
- Paid holidays
3d
Service Project Manager
Siemens —Wendell, NC
- $68,830 - $117,994 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
11d
Branch Manager – Construction Services
Confidential —Raleigh, NC
- $64,366.33 - $77,516.45 a year
- Full-time
- Sales
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
7d
Licensed HVAC General Manager
Blueprint Search Group —Raleigh-Durham, NC
- $90,000 - $110,000 a year
- Full-time
- 7 years
- Inventory management
- Mentoring
- Paid holidays
- Dental insurance
Quick Apply
23h
Customer Service Manager
AnyDay Heating and Cooling —Garner, NC
- Full-time
- Mid-level
- Residential
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
7d
Service Manager
Liebherr USA Co. —Raleigh, NC
- Online Application
- 5 years
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Lead Air Duct Cleaning (Sales + Service)
Greencleannc home services —Raleigh, NC
- $50,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Military
- Paid training
- 401(k)
Quick Apply
General Manager of Dining Services
The Forest at Duke —Durham, NC
- Online Application
- CPR Certification
- ServSafe
- 5 years
- Wellness program
- 403(b) matching
KIA Master Technician Team Lead - Auto Park KIA
Holman —Wendell, NC
- $85,000 - $100,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid jury duty
- Health savings account
Quick Apply
1d
Field Service Manager
Accurate Staffing Consultants —Apex, NC
- $55,000 - $70,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager - Service & Guest Experience
Kickback Jack's Restaurants —Durham, NC
- $57,000 - $75,000 a year
- Full-time
- Bar
- Mid-level
- Recruiting
- Paid training
- Health insurance
Quick Apply
5d
PRN Qualified Autism Services Practitioner – Supervisor (QASPS)
Healing Synergy LLC —Franklinton, NC
- $40 - $55 an hour
- Contract
- Background check
- Mid-level
- Clinic
- Flexible schedule
Quick Apply
1d
Senior Landscape Crew Lead
AQUALIS —Morrisville, NC
- Full-time
- Bilingual
- Background check
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Leasing Professional
TRU Management LLC —Durham, NC
- $22.50 an hour
- Full-time
- Customer service
- US work authorization
- In-person
- AD&D insurance
- Paid holidays
Quick Apply
14d
General Manager Dining Services - Downtown Raleigh
Raleigh Rescue Mission —Raleigh, NC
- Weekends as needed
- Hospitality
- ServSafe
- Customer service
- Health insurance
- Dental insurance
Quick Apply
3d
Sales Manager
Fit4Life LLC —Clayton, NC
- $30,000 - $50,000 a year
- Weekends as needed
- Management
- Sales
- Customer service
- Paid parental leave
- Paid holidays
Quick Apply
Service Manager (RTP)
EMCOR Government Services, Inc. —Research Triangle Park, NC
- $100,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
Manager - Customer Service Call Centre
AICPA-CIMA —Durham, NC
- $95,000 a year
- Email
- Hybrid work
- Mid-level
- 2 years
- Health insurance
- Paid time off
Regional Service Manager - Manhattan, NY
Siemens Healthineers —Cary, NC
- $149,900 - $206,118 a year
- Full-time
- Bachelor of Science
- Microsoft Office
- Databases
- Disability insurance
- Health insurance

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service manager jobs near raleigh durham, nc

Service Delivery Manager

NetApp -
Morrisville, NC

Apply Now

Job Details

Full-time
$170,000 - $220,000 a year

Benefits

Employee stock purchase plan
Health insurance
RSU
Paid time off
Pension plan
Employee assistance program
Volunteer time off
Life insurance

Qualifications

Customer communication
Data storage
IT service management
Public Cloud
Supervising experience
Managing projects
Cloud solution engineering
Implementing IT solutions

Full Job Description

At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. That’s because we bring new thinking to age-old problems, like how to use data most effectively in the most efficient possible way. As an Engineer with NetApp, you’ll have the opportunity to work with modern cloud and container orchestration technologies in a production setting. You’ll play an important role in scaling systems sustainably through automation and evolving them by pushing for changes to improve reliability and velocity.

Success profile

Ready for a sales career at NetApp? Explore the traits that can help you thrive.

Relationship expertise
Communicator
Results-driven
Strategic
Collaborative
Perceptive

Responsibilities

Morrisville, North Carolina, United States Job category: Amer Sales Job ID: 135463-en_US

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

As a Service Delivery Manager, you are responsible for managing the day-to-day delivery of NetApp’s Managed Services to customers. You will work closely with the NetApp Managed Services team, customer account teams, and customers to ensure agreed service objectives are achieved, service delivery improvements are continuously implemented, and strong customer relationships are maintained. You will serve as the primary point of contact for customer meetings, reporting, and communications between the customer and the Managed Services team. You will also act as the customer advocate within NetApp and represent NetApp in customer-facing situations. In addition, you will participate in project planning and data migration activities across multi-vendor storage technology platforms.

You Will:

Coordinate the day-to-day activities and direction of NetApp teams within a specific discipline. Monitor job performance through direct observation and provide coaching, counseling, and motivation to maximize employee contribution and organizational performance.
Establish service outcomes and goals and ensure they are achieved. Be responsible for meeting assigned organizational metrics, including SLOs, SLAs, KPIs, and other performance indicators.
Share industry and technical expertise by continuously developing and advancing the skills needed to grow the organization. Ensure goals are updated regularly and promote opportunities for on-the-job, computer-based, and classroom training. Hire and develop new employees as needed. Stay informed of NetApp’s product strategy related to hybrid cloud, cloud, and managed fabric solutions and leverage that knowledge to create managed services solutions for customers.
Successfully manage multiple complex projects and engagements simultaneously. Build and maintain strong relationships with other NetApp organizations, customers, clients, and executive stakeholders.
Oversee customer engagements and partner with Project Management to develop implementation plans when needed. Ensure adequate resources are available to meet project requirements and profitability targets. Manage utilization of delivery resources within a defined geography or service area.
Serve as a trusted advisor to customers, the broader account team, and the NetApp Storage Operations team.
Lead project reviews with management and customers, delivering status reports, dashboards, and presentations to executive and C-level stakeholders.

Daily Activities:

Project/program support for data migrations and storage platform deployments; ensure contractual SLAs/SLOs and Service Management Framework adherence; drive Service Improvement Plans.
Act as a trusted advisor; build and maintain relationships across customer levels and the NetApp account/Managed Services/PS/Support/PM teams; ensure clear, consistent communication and messaging.
Lead incident management: liaise during high-severity incidents and deliver post-incident reports; handle high-level troubleshooting, problem resolution, and customer service queries.
Own reporting cadence: weekly updates to the account team; create/manage monthly service reviews, chair meetings with customer and account team, produce ad-hoc reports as needed, and attend/lead regular customer meetings.
Provide service delivery guidance to the Managed Services team; work autonomously and collaboratively; complete required NetApp and customer compliance/onboarding training and certifications.

Education and Experience:

Typically requires a minimum of 12 years of relevant experience
Hands-on delivery of large storage, cloud, and infrastructure solutions; applies program/project management techniques (PMP preferred) and drives PS initiatives; strong technical knowledge in storage, cloud, and data management.
Matrix leadership: lead, motivate, and influence cross-functional teams; customer-focused, goal/solutions-oriented; operational command of the business.
Deep ITIL knowledge for outsourced Managed Services

Compensation:
The target salary range for this position is 170,000 - 220,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

Apply Now

Refine Your Search

service manager jobs in raleigh durham, nc

Service Delivery Manager

Service Delivery Manager (Remote)

Service Project Manager

Branch Manager – Construction Services

Licensed HVAC General Manager

Customer Service Manager

Service Manager

Lead Air Duct Cleaning (Sales + Service)

General Manager of Dining Services

KIA Master Technician Team Lead - Auto Park KIA

Field Service Manager

Restaurant Manager - Service & Guest Experience

PRN Qualified Autism Services Practitioner – Supervisor (QASPS)

Senior Landscape Crew Lead

Leasing Professional

General Manager Dining Services - Downtown Raleigh

Sales Manager

Service Manager (RTP)

Manager - Customer Service Call Centre

Regional Service Manager - Manhattan, NY

I want to receive the latest job alert for service manager in raleigh durham, nc

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