Top 11 Billing analyst Jobs in Raleigh Nc

Global Billing Analyst
Bandwidth —Raleigh, NC
- Writing skills
- Mid-level
- SQL
- Health insurance
- Dental insurance
Quick Apply
7d
Sr. Associate Analyst, Pharmacy Collections
McKesson —Cary, NC
- $24.83 - $41.39 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
HCS Apps Systems Analyst Sr - Hospital Billing
UNC Health —Morrisville, NC
- $41.45 - $59.58 an hour
- Full-time
- Remote
- 6 years
- Computer Science
- High school diploma or GED
1d
Analyst, IT - Professional Billing and Collections
Duke Health —Durham, NC
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
1d
Credit to Cash Analyst
Teleflex —Morrisville, NC
- Microsoft Excel
- Customer service
- Mid-level
1d
Billing Operations Analyst (Healthcare Billing) #4556
GRAIL —Raleigh, NC
- $59,000 - $72,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Accounts Receivable Analyst
Merz Pharmaceuticals, LLC —Raleigh, NC
- Call employer
- Hybrid work
- 5 years
- Research
- Mid-level
Quick Apply
3d
Card & Reimbursement Analyst
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $52,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Retirement plan
Senior Billing Analyst
Capstone Search Partners —Raleigh, NC
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
Sr. Analyst, AI Billing & Data Intelligence
MetLife —Cary, NC
- $110,000 - $161,600 a year
- Email
- Hybrid work
- 7 years
- Office
- Finance
- Paid holidays
- Disability insurance
Sr Epic Resolute (Billing & Claims) Certified Analyst
UNC Health —Morrisville, NC
- $41.45 - $59.58 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- 3 years

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Experience building or configuring AI agents using tools such as GitHUB, Microsoft Copilot Studio, or similar frameworks.
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HCS Apps Systems Analyst Sr - Hospital Billing
UNC Health —Morrisville, NC
Provides a high level of technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and…
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1d

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Reimbursement Variance Analyst
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Medical Billing Data Analyst
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billing analyst jobs near raleigh nc

Global Billing Analyst

Bandwidth -
Raleigh, NC

Quick Apply

Job Details

7 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication
Spreadsheets
Writing skills
Process improvement
Bachelor's degree
Customer support
Productivity software
Technical Proficiency
Excel data analysis

Full Job Description

Who We Are:

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

What We Are Looking For:

Bandwidth's Billing Operations Team is responsible for ensuring Bandwidth customers receive accurate and timely invoices and provide timely payment. The Global Billing Analyst I would be responsible for performing overall customer billing support while building account knowledge and relationships with our customers. The successful candidate inspires other team members, provides excellent global customer service, manages complex functions, thinks creatively, and solves problems in a fast-paced environment.

What You'll Do:

Works independently to solve common unambiguous global billing inquiries via telephone and ticketing system within established SLAs resolving issues utilizing multiple billing platforms, collaboration and resources.
Develops proficiency with tools, reports and portals used by the billing operations team to handle a variety of customer billing inquiries.
Learns how to analyze global contracts, invoices, and billing detail records to assist with internal and external customer inquiries confirming validity and accuracy of associated billing. Utilizes training material, documentation, and collaboration.
Processes invoice disputes in accordance with documented processes and procedures while working directly with customers to correct issues, building and maintaining client relationships. Collaborates with team and/or manger when necessary. Escalates when appropriate.
Able to generate solutions using critical thinking; however, solutions are limited in scope.
Creates relationships with key billing partners such as Customer Success, Sales, Finance, and other internal stakeholders to obtain desired results.
Regularly attending product meetings to obtain knowledge on new products and existing products. Learning product features and how they flow through the billing system at a high level.
Supports monthly revenue close cycle within established deadlines.
Demonstrates accountability and ownership for the quality and timeliness of work.
Manages own time and follows instruction well. Utilizes available documentation to resolve issues, using help from leadership as a final tool.
Serves our customers by communicating timely, accurately, empathetically and respectfully, always displaying the Bandwidth brand. Builds credibility by making commitments and following through while building rapport. Communicates with other team members when solving issues while updating leaders/asking for help from more senior team members when needed.
Interfaces with Bandwidth leadership effectively communicating status, defining critical issues & impacts, designing mitigation plans, and articulating/driving required decisions. Understands when and how to escalate to management to identify optimal solution for customers; may collaborate with team or manager for guidance.
Complete special projects that require collecting, analyzing, and processing global telecommunications and network service data.

What You Need:

Education:
- Bachelor's Degree
Experience:
- 1 to 2 year experience in customer service.
- 1 year of billing experience a plus!
Skills:
- Strong verbal and written communication skills.
- Ability to work within parameters of the outlined working conditions listed above.
- Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization using tact, common courtesy, persuasion and discretion.
- Intermediate - Advanced Excel skills.
- Critical thinking, analytical, problem solving, and organizational skills.
- Ability to focus, complete tasks accurately and thrive in a fast-paced environment.
- Ability to think creatively, improve processes, evaluate and resolve problems effectively.
- Positive attitude is necessary!

Bonus Points:

Experience:
- 1-2 years analytical experience. Salesforce, Netsuite or Zendesk experience.
- Experience in billing a plus.
Knowledge:
- Microsoft Office, SQL/Snowflake database

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
All new hires receive four weeks of PTO.
PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
"Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.

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Refine Your Search

billing analyst jobs in raleigh nc

Global Billing Analyst

Sr. Associate Analyst, Pharmacy Collections

HCS Apps Systems Analyst Sr - Hospital Billing

Analyst, IT - Professional Billing and Collections

Credit to Cash Analyst

Billing Operations Analyst (Healthcare Billing) #4556

Senior Accounts Receivable Analyst

Card & Reimbursement Analyst

Senior Billing Analyst

Sr. Analyst, AI Billing & Data Intelligence

Sr Epic Resolute (Billing & Claims) Certified Analyst

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