Top 28 Hotel front office manager Jobs in Raleigh Nc

Hotel Front Office Manager-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $54,235.70 - $67,794.13 a year
- Hotel
- Mentoring
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
8d
Front Office Manager
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
Front Desk Guest Manager Raleigh Marriott City Center
Raleigh Marriott City Center —Raleigh, NC
- Mid-level
- Hotel
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
9d
Hotel Guest Experience Manager
The Oberlin, Hilton Curio —Raleigh, NC
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Guest Relations Manager-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
Assistant General Manager
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Sales
- Inventory management
Quick Apply
Guest Service Agent
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Sanitation
- Research
Quick Apply
Front Office Supervisor
DoubleTree Raleigh —Durham, NC
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Guest Service Manager-Fairfield Inn By Marriott Raleigh/Cary
CMC Hotels —Cary, NC
- Background check
- Mid-level
- Reliable transportation
- Paid holidays
- Disability insurance
Guest Service Agent
Home2 Suites by Hilton —Raleigh, NC
- $15 - $17 an hour
- Part-time
- Sanitation
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
WF HOTEL INC —Wake Forest, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Rooms Division Director
JB Duke Hotel —Durham, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Assistant General Manager Residence Inn Cary Crossroads
CMC Hotels —Cary, NC
- Background check
- Mid-level
- Residential
- Paid holidays
- Disability insurance
9d
Sales Administrator (Embassy Suites Brier Creek, Raleigh, NC)
Embassy Suites Brier Creek, Raleigh, NC —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
2d
Guest Service Agent
COLE MILL HOTEL INC —Durham, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill
CMC Hotels —Durham, NC
- Weekends as needed
- Background check
- Mid-level
- 1 year
- Paid holidays
- Disability insurance
PIC-Front Office Supervisor-Springhill Suites Raleigh/Cary
CMC Hotels —Durham, NC
- Weekends as needed
- Background check
- Mid-level
- 1 year
- Paid holidays
- Health insurance
Overnight Front Desk Agent
21c Museum Hotels —Durham, NC
- Overnight shift
- Background check
- No high school diploma
- Ability to lift 50 pounds
Quick Apply
12d
Guest Services Representative (Part Time)
The Durham Hotel —Durham, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills

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Hotel Front Office Manager-Renaissance Raleigh Hotel

Renaissance Raleigh Hotel -
Raleigh, NC

Quick Apply

Job Details

$54,235.70 - $67,794.13 a year
8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Revenue management
Managing hospitality teams

Full Job Description

Renaissance Raleigh Hotel is seeking an expereinced hotel Front Office Manager to lead our guest services team.

Salary compensated based upon level of experience: $54,235.70-$67,794.13

This leadership role is responsible for ensuring superior guest satisfaction, upholding product quality standards, and managing front desk operations according to brand standards. The ideal candidate is a hands-on leader who creates a welcoming atmosphere for guests and inspires their team to deliver exceptional service.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.

Encourage and support team members to reach their full potential.

Create a work environment that is a Great Place to Work for all.

Lead with integrity, transparency, respect, and professionalism.

Care for your team and their families.

Key Responsibilities:

Maintain guest service as the driving philosophy of the hotel, ensuring every guest leaves satisfied
Train, motivate, and empower front desk staff to deliver responsive and professional guest assistance
Oversee all front desk operations, including check-in/check-out, telephone procedures, hotel amenities, and system use
Act as Manager on Duty, supporting hotel-wide operations when required
Partner with the General Manager and Sales team to generate business opportunities, set rate codes, and manage rooming lists
Assist with Revenue Management functions and actively participate in revenue calls with corporate and brand teams
Produce accurate financial reports in a timely manner
Manage HR functions for front desk staff including recruiting, hiring, training, evaluations, and retention efforts
Ensure compliance with personnel policies, labor regulations, health and safety codes, and key control procedures
Conduct property inspections and oversee preventive maintenance and deep-cleaning schedules to maintain product standards
Mentor and develop management talent within the front office team

Qualifications:

Proven leadership experience in hotel front office or guest services management
Strong customer service philosophy and ability to foster a guest-first culture
Knowledge of revenue management, financial reporting, and hotel operations
Excellent communication, training, and problem-solving skills
Familiarity with HR best practices and compliance standards

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Behaviors

Preferred

Leader: Inspires teammates to follow them
Innovative: Consistently introduces new ideas and demonstrates original thinking
Functional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

hotel front office manager jobs in raleigh nc

Hotel Front Office Manager-Renaissance Raleigh Hotel

Front Office Manager

Front Desk Guest Manager Raleigh Marriott City Center

Hotel Guest Experience Manager

Guest Relations Manager-Renaissance Raleigh Hotel

Front Office Supervisor

Assistant General Manager

Guest Service Agent

Front Office Supervisor

Guest Service Manager-Fairfield Inn By Marriott Raleigh/Cary

Guest Service Agent

Guest Service Agent

Rooms Division Director

Assistant General Manager Residence Inn Cary Crossroads

Sales Administrator (Embassy Suites Brier Creek, Raleigh, NC)

Guest Service Agent

PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill

PIC-Front Office Supervisor-Springhill Suites Raleigh/Cary

Overnight Front Desk Agent

Guest Services Representative (Part Time)

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