Who we are
More efficient. More accurate. More accessible. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model.
What we need
Exol is seeking an experienced HR Operations & Rewards Manager who will be responsible for the day-to-day execution of HR operations and the administration of our compensation and benefits programs, ensuring accurate, efficient, and consistent delivery of core HR processes. This role will manage benefits administration, compensation benchmarking, 401(k) plan administration, employee escalations, and HR transactions, while maintaining strong operational discipline as the organization scales. Candidates willing to relocate once we select our HQ will be given priority. This position reports to the VP of HR.
Exol is pioneering fulfillment-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as CPG, food and beverage, wholesale, and retail. Exol is an independently managed joint venture between Symbotic and SoftBank.
What we do
The Human Resources organization is responsible for recruitment, administration, compensation, benefits, training & development, performance management, and employee relations.
What you’ll do
Benefits Administration & Vendor Management
Manage administration of all employee benefits programs (medical, dental, vision, life, and related plans)
Review and approve insurance invoices, ensuring accuracy against enrollment and plan participation
Partner with external vendors and brokers to resolve discrepancies and address issues
Serve as primary point of contact for leave administration, coordinating request documentation across systems, vendors, and applicable federal and state plans
Oversee employee benefit enrollments, changes, and terminations
Act as primary point of contact for benefits-related inquiries and escalations
Compensation & Pay Grades
Lead the annual compensation benchmarking process, mapping roles to compensation grades and salary ranges using market survey data (e.g., Radford)
Build and maintain the job architecture and pay-band structure, recommending updates as new roles are created and the organization scales
Partner with the VP of HR on the annual compensation cycle — merit and adjustment recommendations, internal equity reviews, and external competitiveness by grade
Maintain compensation data and documentation in Workday and support pay decisions for offers, promotions, and transfers
401(k) & Plan Administration
Administer the company 401(k) plan, including eligibility, enrollments, contribution changes, and coordination with the recordkeeper and payroll
Lead the year-end 401(k) audit, partnering with external auditors and the third-party administrator to prepare census data, reconciliations, and supporting documentation, and to complete the annual Form 5500 filing
Coordinate annual nondiscrimination and compliance testing (ADP/ACP, top-heavy) and ensure adherence to ERISA requirements and filing deadlines
Maintain fiduciary documentation and a clean audit trail for all plan activity
Employee Support & Escalations
Serve as the main contact for employee questions and HR-related issues
Manage and resolve escalations in a timely and professional manner
Ensure consistent and high-quality communication with employees
Maintain appropriate documentation and follow up on all cases
Partner with other HR team members to support mobility & immigration
HR Transactions & Data Management
Execute high-volume HR system transactions, including new hires, employee changes (transfers, promotions, status updates), and terminations
Maintain accurate and up-to-date employee records in Workday
Ensure data integrity and completeness across all HR systems
Process & Operations Management
Establish and maintain standardized HR processes and workflows
Identify and implement process improvements to increase efficiency
Ensure consistency in execution across all employee groups and locations
Support onboarding coordination to ensure a smooth employee start experience
Policy Administration & Compliance
Administer HR policies and ensure consistent application
Support compliance with applicable employment laws and internal standards
Maintain documentation to support audits and internal reviews
What you’ll need
Bachelor's degree in Business, Human Resources Management, or a related field.
Minimum 8 years of experience in HR Operations or HR Shared Services
Strong experience with benefits administration and vendor coordination
Experience administering 401(k) plans and supporting or leading year-end plan audits and Form 5500 filings
Working knowledge of compensation benchmarking, pay grades and bands, and survey data (Radford or similar)
Experience managing high-volume HR transactions
Familiarity with HRIS systems (Workday preferred)
Strong attention to detail and organizational skills
Ability to manage multiple priorities
Our environment
Up to 10% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally, to be reimbursed on a bi-weekly basis.
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About Exol
Exol provides flexible and scalable outsourced warehouse services to meet the dynamic needs of the modern supply chain. We operate state-of-the-art distribution centers, allowing you to focus on your business while we handle the complexities of warehouse operations. For more information, visit www.exol.com.
The base range for this position in the posted location is $120,000.00 - $165,000.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.
