Top 23 Intake coordinator Jobs in Raleigh Nc

Care Coordinator
Simply Thrive Therapeutic Associates —Cary, NC
- $18 - $24 an hour
- Full-time
- Hybrid work
- Private practice
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Staffing Coordinator
Grace Healthcare Services, Inc. —Raleigh, NC
- Full-time
- Writing skills
- Office
- 3 years
Quick Apply
13d
Front Desk Coordinator
IVX Health —Garner, NC
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
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Front Office Coordinator - Garner, NC
Pivot Physical Therapy —Garner, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Client Intake Coordinator
Trusts and Estates Law —Raleigh, NC
- $23 - $25 an hour
- Part-time
- US work authorization
- Recruiting
- In-person
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3d
Front Office Coordinator, Part-Time - Cary (Piedmont), NC
Pivot Physical Therapy —Cary, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
9d
Patient Experience Associate
Empowered Arthritis and Rheumatology Center PLLC —Cary, NC
- $20 - $25 an hour
- Full-time
- HIPAA
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Intake Coordinator (Durham, NC)
Pathways to Life, Inc —Durham, NC
- Full-time
- Spanish
- Google Workspace
- HIPAA
- Paid holidays
- Paid time off
Quick Apply
10d
Patient Care Coordinator
Results Physiotherapy —Raleigh, NC
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
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Front Office Coordinator - Cary (Piedmont) NC
Pivot Physical Therapy —Cary, NC
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
11d
Data Collection Operator- Raleigh
Wipro Limited —Raleigh, NC
- $25,000 - $50,000 a year
- Full-time
- Customer service
- Pass drug screening
- English
- Disability insurance
- Health insurance
Community Engagement Coordinator
Veterans Bridge Home —Raleigh, NC
- $48,000 - $55,000 a year
- Weekends as needed
- Military
- Mid-level
- Driver's License
- Disability insurance
- Paid time off
Quick Apply
5d
Medspa Coordinator
Synergy Face + Body —Wake Forest, NC
- $18.50 an hour
- High school diploma or GED
- Organizational skills
- Communication skills
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Casework Coordinator
The Joel Fund —Rolesville, NC
- From $40,000 a year
- Email
- Mid-level
- Bachelor's degree
- Psychology
Quick Apply
Intake Coordinator & Social Media Assistant | 2+ yrs legal req
RHD Legal, PLLC —Raleigh, NC
- $16 - $19 an hour
- Part-time
- Spanish
- English
- Administrative experience
- Free parking
- Paid time off
Quick Apply
Front Desk Coordinator For Therapist Office
Ever-Lasting Counseling Service, PLLC —Raleigh, NC
- From $13 an hour
- Part-time
- Private practice
- Google Workspace
- HIPAA
- Flexible schedule
Quick Apply
5d
Patient Planning Specialist (LPN) - Continuing Care Intake
UNC Health —Durham, NC
- $23.24 - $33.41 an hour
- Weekends as needed
- Microsoft Word
- Nursing
- Microsoft Excel
- Paid time off
RN Clinical Supervisor
Broadway Home Care LLC —Raleigh, NC
- Full-time
- RN License
- Mid-level
- Office
Quick Apply
Licensed Clinical Psychologist
Josi Health —United States
- Contract
- Remote
- Doctor of Philosophy
- Children
- Psychology
Quick Apply

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intake coordinator jobs near raleigh nc

Care Coordinator

Simply Thrive Therapeutic Associates -
Cary, NC

Quick Apply

Job Details

Full-time
$18 - $24 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Google Workspace
Patient scheduling systems
HIPAA compliance
Electronic health records (EHR) management
Interpersonal skills
HIPAA
High school diploma or GED
Medical records
Attention to detail
Productivity software
Clinical confidentiality policies
Technical Proficiency

Full Job Description

Position Overview

Simply Thrive Therapeutic Associates is seeking a warm, organized, and dependable Care Coordinator to serve as a primary point of contact for prospective and current clients.

The Care Coordinator plays an important role in creating a welcoming and responsive experience from a client's first interaction with Simply Thrive through their ongoing care. This position assists clients with scheduling, general practice questions, intake paperwork, insurance and financial questions, and connecting with the appropriate clinician.

Because this is a highly client-facing role, timely, compassionate, and professional communication is the top priority. The Care Coordinator also supports day-to-day office operations, administrative projects, marketing and community outreach, and other practice needs.

The ideal candidate is someone who enjoys helping people, communicates well, stays organized while managing multiple priorities, takes initiative, and is comfortable working in a fast-paced behavioral health environment.

Key ResponsibilitiesClient Communication & Support

Serve as a primary point of contact for prospective and current clients.
Answer incoming phone calls during scheduled working hours between 9:00 AM and 5:30 PM, Monday through Friday.
Monitor and respond to voicemail messages and update office voicemail greetings for holidays and office closures.
Monitor client inquiries submitted through the practice's website and other communication channels.
Respond promptly and professionally to client emails, with an expectation that messages are addressed within 2–4 business hours during operating hours.
Follow up by phone with prospective clients who have not responded to initial outreach.
Answer general questions regarding scheduling, services, insurance, intake requirements, and financial responsibilities.
Maintain warm, professional, and empathetic communication with clients and families.

New Client Intake & Scheduling

Respond to new client inquiries and complete initial screening to help identify an appropriate clinician.
Enter and maintain accurate prospective and new client information within practice systems.
Track new client inquiries, outreach attempts, scheduling status, and intake progress.
Schedule new client appointments within the electronic health record (EHR).
Send appointment confirmation and welcome information, including office location and required intake paperwork.
Follow up with clients who have not completed required intake documentation at least 24 hours before their appointment.
Communicate relevant presenting concerns and intake information to the assigned clinician.
Maintain an accurate understanding of clinician availability and capacity for new clients.
Check in with clinicians regularly regarding availability and scheduling needs.

Office & Administrative Support

Help maintain a clean, organized, and welcoming environment for clients, families, and staff.
Keep the lobby and client-facing areas organized and appropriately stocked, including the coffee bar, client resources, flyers, and other materials.
Help ensure offices and common spaces remain neat and ready for use.
Maintain appropriate handling, shredding, and disposal of confidential documents in accordance with HIPAA and practice policies.
Scan and organize documents to support the practice's paper-light workflow.
Assist with faxing, document management, and other administrative functions.
Assist with insurance benefit verification as directed by the Director of Operations.
Assist with staff onboarding and administrative onboarding tasks.
Maintain and update internal resources, including frequently asked questions, procedures, and staff resources.
Assist the Director of Operations and Executive Director with additional administrative or operational projects as needed.

Intern Support

In coordination with the Director of Operations:

Help orient and train administrative interns.
Assist interns with understanding assigned responsibilities and weekly priorities.
Monitor completion of assigned administrative projects and tasks.
Help coordinate interns' schedules and daily responsibilities.
Train interns on appropriate phone etiquette, email communication, office organization, and administrative procedures.
Communicate questions, concerns, or performance issues to the Director of Operations.

Marketing & Community Outreach

Assist with maintaining Simply Thrive's social media presence and scheduled content.
Develop engaging and relevant social media content.
Create basic social media graphics, flyers, and other marketing materials.
Coordinate and publish practice blog content.
Assist with updates to the company's external and internal websites.
Assist with Google Business Profile posts and other digital marketing activities.
Support leadership with basic Google Ads updates when requested.
Help develop engaging video or interview-based content featuring clinicians, services, practice updates, and mental health education.
Conduct community outreach to physicians, referral partners, and other organizations by phone, email, or in person.
Support marketing initiatives designed to strengthen Simply Thrive's community presence and referral relationships.

What We're Looking For

The successful Care Coordinator will demonstrate:

Excellent verbal and written communication skills.
A warm, welcoming, and empathetic approach to client interactions.
Strong organization and attention to detail.
Ability to prioritize responsibilities and manage multiple tasks.
Reliability and consistent follow-through.
Professionalism when handling confidential or sensitive information.
Initiative and the ability to identify what needs to be done without requiring constant direction.
Comfort communicating with clients who may be experiencing emotional distress or seeking behavioral health services.
Ability to collaborate effectively with clinicians, administrative staff, interns, and leadership.
Willingness to learn new technology and practice systems.
Flexibility as the needs of a growing behavioral health practice evolve.

Qualifications

Required:

High school diploma or equivalent.
Strong written and verbal communication skills.
Basic computer and technology proficiency.
Ability to effectively use or learn Google Workspace, electronic health records, scheduling systems, and other practice technology.
Ability to maintain confidentiality and follow HIPAA requirements.

Pay: $18.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Hybrid remote in Cary, NC 27511

Quick Apply

Refine Your Search

intake coordinator jobs in raleigh nc

Care Coordinator

Staffing Coordinator

Front Desk Coordinator

Front Office Coordinator - Garner, NC

Client Intake Coordinator

Front Office Coordinator, Part-Time - Cary (Piedmont), NC

Patient Experience Associate

Intake Coordinator (Durham, NC)

Patient Care Coordinator

Front Office Coordinator - Cary (Piedmont) NC

Data Collection Operator- Raleigh

Community Engagement Coordinator

Medspa Coordinator

Casework Coordinator

Intake Coordinator & Social Media Assistant | 2+ yrs legal req

Front Desk Coordinator For Therapist Office

Patient Planning Specialist (LPN) - Continuing Care Intake

RN Clinical Supervisor

Licensed Clinical Psychologist

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