General Scope of Duties
The primary purpose of this position is to develop and maintain Office of Information Technology’s research and campus web applications and associated database and web infrastructure, including Google Cloud Platform and ServiceNow. Applications include the Research Computing app, Standing Committees, Research Computing and HPC websites, NCSU Mobile website, Firebase messaging, various middleware APIs, and other web applications as needed.
The position also provides metrics for all projects by compiling, testing, providing feedback, and managing statistics from Google Analytics and Splunk.
Web Application Development
Work with numerous units in OIT to determine the need for, plan, and implement PHP web applications to improve service and increase productivity on campus. Some data involved with these applications will be sensitive, so the employee must take security and privacy into account. Provide ongoing support and maintenance for existing tools as well as new tools being created. Consult with end users to ensure features continue to meet originally designed needs, and be responsible for analyzing requirements and transitioning to updated solutions.
Create, maintain, and document web and mobile applications and web APIs. Research, test, and implement modern web frameworks to enhance the OIT framework. Much of this documentation will be for projects created individually or as part of a project team; however, there may be times when documentation is needed for projects the employee did not originally develop.
App Support, Documentation & Research
Provide upper-level support for other OIT employees as well as the campus community, both informally and through the OIT Help Desk. Work with research developers to train in new technologies and foster success in the deployment of modernized PHP web applications. Document internal applications in playbooks, on OIT websites, and in the Help Desk knowledge base as needed. Research, prototype, and build new technologies as needed in web, mobile, and web API development.
Outreach, Consulting & Planning
Provide leadership and planning for campus programming in the research community. Consult with the campus community for web applications, web APIs, and other programming areas as required. Participate in meetings, survey concerns, and report steering information to OIT on an ongoing basis. Work with campus researchers to encourage best practices and increase knowledge of programming. Support other OIT Research Computing initiatives as required.
