Top 1212 Member experience specialist Jobs in Raleigh Nc

CFSP Hospital Liaison - East Region
Elevance Health —Raleigh, NC
- Hospital
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
4d
Community Assistant
The NRP Group —Raleigh, NC
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Events & Catering Specialist (Glenaire)
Kintura —Cary, NC
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
Part-Time Inventory Specialist
PICS Inventory Specialists —Cary, NC
- $15 - $20 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Clean MVR report
- Paid training
- Mileage reimbursement
Quick Apply
Brick Specialist
LEGO —Raleigh, NC
- $18.40 - $19.40 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
MEMBER SPECIALIST
Sam's Club —Raleigh, NC
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
User Support Specialist
State of North Carolina - Health & Human Services —Wake County, NC
- $70,528 - $105,793 a year
- Full-time
- Hybrid work
- Computer Science
- Addiction Medicine
- Mid-level
- Paid parental leave
- Health insurance
12d
Customer Service Specialist
State of North Carolina - Health & Human Services —Wake County, NC
- $41,206 - $72,113 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Administrative experience
- Paid parental leave
- Health insurance
Warehouse Associate First Shift
Ryder —Raleigh, NC
- $20.50 an hour
- Full-time
- English
- Forklift
- High school diploma or GED
- Paid training
- On-the-job training
1d
Customer Care Advocate
MetLife —Cary, NC
- $41,600 a year
- Overtime
- High school diploma or GED
- Continuous improvement
- US work authorization
- Paid training
- Paid holidays
Specialist: Seasonal, Part-time
Apple —Raleigh, NC
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Hazardous Materials Call Center Support Specialist
3E —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
11d
Sex Offender Registration Processor
State of North Carolina - State Bureau of Investigation —Wake County, NC
- $39,244 - $57,000 a year
- Full-time
- Microsoft Word
- Pass drug screening
- Mid-level
- Paid parental leave
- Adoption assistance
User Support Technician I
State of North Carolina - Health & Human Services —Wake County, NC
- $56,772 - $85,159 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Addiction Medicine
- Paid parental leave
- Health insurance
14d
Administrative Specialist I
State of North Carolina - State Bureau of Investigation —Wake County, NC
- $39,244 - $68,679 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid parental leave
- Adoption assistance
10d
Processing Assistant
State of North Carolina - Health & Human Services —Wake County, NC
- $39,244 - $68,679 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health insurance
Specialist Apparel
DICK'S Sporting Goods —Raleigh, NC
- Full-time
- Background check
- High school diploma or GED
- 1 year
9d
Administrative Specialist I
State of North Carolina - Health & Human Services —Wake County, NC
- $39,244 - $68,679 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health insurance
Front Desk Receptionist
ECAA - Anesthesia Specialists —Knightdale, NC
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
9d
Specialist Golf
DICK'S Sporting Goods —Raleigh, NC
- Full-time
- Background check
- High school diploma or GED
- 1 year
10d

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CFSP Hospital Liaison - East Region

Elevance Health -
Raleigh, NC

Apply Now

Job Details

4 days ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Meeting minutes
Trauma-sensitive practices
Bachelor of Science
Caseload management
Child welfare services experience
Local agency collaboration
Direct client contact
Mid-level
Incident Escalation
Patient safety
Meeting scheduling
Bachelor's degree
Meeting facilitation
Emergency communication
Video conferences (communication methods)
1 year
Discharge planning in health services social work
Care coordination
Referral coordination
Escalation handling
Interdisciplinary behavioral health coordination experience
Communication skills
Progress tracking (project management tasks)

Full Job Description

CFSP Hospital Liaison

Our ideal candidates will live in the East Region of the state of North Carolina, preferably in Raleigh (Wake County).

Location: Field: This field-based role in the Eastern Region of North Carolina, enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. These roles are county field-based and require you to interact with patients, members, or providers in person four to five days per week.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

The Hospital Liaison coordinates with hospital emergency departments (EDs) when youth are in the hospital without an identified discharge plan or placement. This role serves as the single point of contact for all communication related to youth awaiting placement, ensuring timely, consistent coordination between external hospital partners and internal care management (CM) and placement teams. The Hospital Liaison schedules and facilitates staffing meetings, tracks action items, and provides regular status updates to support safe, appropriate discharge planning.

How you will make an impact:

Serve as the primary point of contact for hospitals/EDs regarding youth who are boarding and awaiting placement.
Coordinate and maintain communication with ED staff (e.g., social work, case management, nursing leadership, security) regarding status updates, safety concerns, and barriers to discharge.
Coordinate internally with CM and placement teams to align on next steps, required documentation, referrals, and placement efforts.
Schedule, organize, and facilitate staffing meetings (internal and external), including preparing agendas, distributing meeting links, documenting decisions, and assigning follow-up tasks.
Provide clear, routine written updates to internal leadership and involved teams on each youth's placement status, risks/safety concerns, and outstanding needs.
Track each youth's boarding timeline, current location/status, and key placement/discharge barriers; ensure information is current and accessible to the team.
Support escalation processes when safety concerns, service gaps, or systemic barriers require DHHS/leadership involvement.
Ensure communication is accurate, timely, trauma-informed, and aligned with confidentiality and information-sharing requirements.
Collaborate with hospitals and internal partners to promote continuity of care and reduce avoidable delays in discharge/placement.

Work Relationships:

External: Hospital ED staff, hospital social work/case management, behavioral health teams, and other involved providers.
Internal: Care managers, placement specialists, utilization management/authorization (as applicable), and leadership.

Core Competencies:

Strong coordination and follow-through; able to manage multiple active cases simultaneously.
Clear, professional written and verbal communication; ability to convey high-risk/safety information succinctly.
Skilled at facilitating meetings and driving action items to completion.
Calm, solutions-oriented approach in high-stress situations.
Strong documentation and tracking habits; attention to detail and deadlines.
Ability to navigate complex systems and collaborate across agencies/organizations.

Minimum Requirements:

Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

Experience working with youth in crisis, ED boarding, psychiatric placement, or child welfare/juvenile services.
Familiarity with community-based placements and levels of care for youth.
Working Conditions: Primarily office/remote with frequent phone, email, and virtual meeting coordination; may include periodic onsite hospital visits depending on program needs
Work involves time-sensitive coordination and exposure to high-acuity situations via reports from hospitals and teams.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

member experience specialist jobs in raleigh nc

CFSP Hospital Liaison - East Region

Community Assistant

Events & Catering Specialist (Glenaire)

Part-Time Inventory Specialist

Brick Specialist

MEMBER SPECIALIST

User Support Specialist

Customer Service Specialist

Warehouse Associate First Shift

Customer Care Advocate

Specialist: Seasonal, Part-time

Hazardous Materials Call Center Support Specialist

Sex Offender Registration Processor

User Support Technician I

Administrative Specialist I

Processing Assistant

Specialist Apparel

Administrative Specialist I

Front Desk Receptionist

Specialist Golf

I want to receive the latest job alert for member experience specialist in raleigh nc

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