Top 2 membership coordinator Jobs in raleigh nc

Membership Coordinator
NC Chiropractic Association —Raleigh, NC
- $42,000 - $48,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Membership Coordinator
Teleflex —Morrisville, NC
- Mid-level
- Office
- Travel

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Membership Coordinator
NC Chiropractic Association —Raleigh, NC
Provide on-site support as needed, including front desk or registration assistance. Bachelor’s degree or equivalent experience in business, communications,…
$42,000 - $48,000 a year
Quick Apply
Membership Coordinator
Teleflex —Morrisville, NC
Associate or Bachelor’s degree in Business, Healthcare Administration, or a related field preferred. Participate in user acceptance testing and implementation…

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Membership Coordinator
Scouting America —Columbus, OH
Ability to: Identify underserved communities within the assigned area and understand their needs; work effectively with council staff, volunteers, community…
$45,000 - $55,000 a year

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Membership Coordinator

NC Chiropractic Association
Raleigh, NC

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Administrative experience
Bachelor's degree
Attention to detail
Communications
Clerical experience
Productivity software

Full Job Description

Job Summary
We are seeking an energetic and detail-oriented Membership Coordinator to join our dynamic team! In this vital role, you will serve as the primary point of contact for members and prospective members, ensuring a seamless experience from inquiry to engagement. Your enthusiasm and organizational skills will help foster a welcoming environment, promote membership growth, and support administrative operations. This role oversees the membership database, supports recruitment and retention efforts, delivers high-quality customer service, and develops programs and initiatives that enhance member value and participation.

Key Responsibilities:

Membership Management & Database Administration

Maintain and manage the membership database (CRM), ensuring accuracy and integrity of member records
Process new member applications, renewals, upgrades, and cancellations
Manage dues invoicing, payment processing, and membership audits
Monitor and follow up on lapsed memberships through outreach campaigns (email, phone, etc.)
Generate reports, lists, and analytics to support membership and organizational goals
Serve as liaison with database/technology vendors to troubleshoot issues and implement improvements

Member Acquisition & Retention

Support and execute membership recruitment strategies to grow the organization
Develop and implement retention initiatives to improve member satisfaction and renewal rates
Identify trends in membership data and recommend strategies for growth
Coordinate outreach to prospective members and re-engagement campaigns for inactive members

Customer Service & Member Experience

Serve as the front-line contact for all member inquiries via phone, email, and online platforms
Provide timely, professional, and solutions-oriented customer service
Assist members with account access, event registration, and benefits navigation
Maintain a welcoming and responsive experience for all member interactions

Member Engagement & Program Development

Develop and support programs that increase member engagement and participation
Collaborate with staff and leadership to create new member benefits, initiatives, and campaigns
Assist in planning and execution of member communications (newsletters, announcements, onboarding materials)
Manage new member onboarding, including welcome communications and materials
Track engagement metrics and recommend improvements to enhance member value

Events & Education Support

Support membership-related aspects of events, conferences, and educational programs
Assist with registration processes, attendee communications, and roster management
Provide on-site support as needed, including front desk or registration assistance
Coordinate follow-up communications and post-event engagement

Office & Administrative Support

Assist with general office operations, including phone coverage, mail, and supply coordination
Maintain organized records and documentation related to membership processes
Support cross-functional projects and organizational initiatives as needed

Qualifications:

Bachelor’s degree or equivalent experience in business, communications, nonprofit management, or related field
2+ years of experience in membership services, customer service, or association management preferred
Experience with CRM or membership database systems preferred
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities with attention to detail
Proficient in Microsoft Office Suite, Google Workspace, and other productivity tools.
Ability to lift 50 pounds
Customer-focused mindset with a proactive approach to member engagement

Pay: $42,000.00 - $48,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

Tell me something unique about you? Why do you want to work for the NCCA?

Work Location: Hybrid remote in Raleigh, NC 27615

Quick Apply

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