Top 218 Senior it analyst Jobs in Raleigh Nc

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Publicly Available Information Intelligence Analyst- Senior
Cherokee Federal —North Carolina
- Full-time
- 8 years
- Analysis skills
- Senior level
- Dental insurance
Senior Quantitative Analyst - AI Trainer
DataAnnotation —North Carolina
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Construction Performance Analyst
McGough Construction —Raleigh, NC
- Hybrid work
- 7 years
- Office
- SQL
Cyber Threat Intelligence Analyst - AI Trainer
DataAnnotation —Raleigh, NC
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Cybersecurity Analyst - AI Trainer
DataAnnotation —North Carolina
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Business Systems Analyst (Mulesoft SME)
Experis —Raleigh, NC
- $50 - $60 an hour
- Contract
- 5 years
- Analysis skills
- In-person
- Health savings account
- Disability insurance
Quick Apply
6d
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
Systems Analyst II, Home Health
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Customer service
- Mid-level
- Analysis skills
Sr Application System Analyst
Blue Cross and Blue Shield of North Carolina —Durham, NC
- $98,092 - $156,947 a year
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
6d
Systems Analyst II, Epic Clinical
WakeMed Health & Hospitals —Raleigh, NC
- Full-time
- Research
- Mid-level
- 3 years
Senior Healthcare Analyst - Epic Cadence
UNC Health —Morrisville, NC
- $41.04 - $59.00 an hour
- Full-time
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Support Analyst
Abrigo —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
Senior Enterprise Data Analyst
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- 6 years
- High school diploma or GED
- AWS
Business Services Analyst
City of Durham —Durham, NC
- $68,038 - $105,466 a year
- Multiple hires
- Hybrid work
- Computer science
- Computer Science
- Research
- Paid holidays
- Disability insurance
Senior Business Analyst - Health Insurance (Fully Remote)
CoverGo —Raleigh, NC
- Full-time
- Remote
- 5 years
- English
- Team management
Quick Apply
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Business Technology Analyst
AICPA-CIMA —Durham, NC
- $80,000 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- Salesforce
- Mid-level
- Health insurance
- Paid time off
Business Systems Analyst II
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Office
- High school diploma or GED
Sr. Technical Functional Analyst - CCM
MetLife —Cary, NC
- $89,900 - $120,000 a year
- Email
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Paid holidays
- Disability insurance

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senior it analyst jobs near raleigh nc

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC -
Raleigh, NC

Quick Apply

Job Details

Contract
$35 - $45 an hour

Qualifications

Incident management software
IT experience within healthcare
Customer support ticket management
Ticketing system technical support

Full Job Description

Position Title: Epic EHR Helpdesk Analyst
Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
Interview: Webcam Interview Only
Position Type: Contract

Overview:

Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

Provide support for Epic applications, workflows, access, printing, and integration issues.
Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
Maintain documentation, knowledge base articles, and standard operating procedures.
Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
Support change management and scheduled downtime communications as needed.
Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
Escalate critical issues and downtime events according to established protocols.

Required Skills

Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
Proficient with ServiceNow or other enterprise ticketing systems.
In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).

Quick Apply

Refine Your Search

senior it analyst jobs in raleigh nc

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Publicly Available Information Intelligence Analyst- Senior

Senior Quantitative Analyst - AI Trainer

Senior Construction Performance Analyst

Cyber Threat Intelligence Analyst - AI Trainer

Cybersecurity Analyst - AI Trainer

Business Systems Analyst (Mulesoft SME)

IT Analyst

Systems Analyst II, Home Health

Sr Application System Analyst

Systems Analyst II, Epic Clinical

Senior Healthcare Analyst - Epic Cadence

Support Analyst

Senior Enterprise Data Analyst

Business Services Analyst

Senior Business Analyst - Health Insurance (Fully Remote)

IT Analyst

Business Technology Analyst

Business Systems Analyst II

Sr. Technical Functional Analyst - CCM

I want to receive the latest job alert for senior it analyst in raleigh nc

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