You are passionate about technology and exploring the depths of what’s possible. You make things happen when others cannot. You enjoy understanding how things work and helping guide others with your knowledge and skills. You have strong attention to detail, enjoy checklists, and like new creative challenges daily.
Overview
The Website Coordinator helps build, develop and maintain client websites. This includes the accurate transfer of all website data (content, inventory feeds, and pricing) as well as the creation, implementation, and debugging of website code using HTML5 and CSS3, managing website vehicle inventory, inventory pricing setup and concerns, and communicating with internal departments and external third-party vendors. Employees in this role are expected to become knowledgeable on the functionality of our platform and to demonstrate the use of tools to agency members and/or clients.
Responsibilities
Communication
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Connect with all other departments to ensure the ease of workflow along with the timely completion of all projects
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Manage all necessary third-party communication and troubleshooting, which may include phone calls and emails
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Assist account team with website related instructions when necessary
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Monitor internal ticket system for updated project tasks
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Complete any project that has been assigned, regardless of scope
Website Construction
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Procure new client information to load into Webdash, our custom CMS, ensuring that all information is accurate while also obtaining credit application information for the client
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Set up website basics such as URLs, homepage content, default pages, navigation layout, CSS files, image incorporation, and component ordering using Webdash
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Utilize CSS3 and HTML5 to build custom components and webpages
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Perform jQuery and Javascript DOM manipulations as necessary
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After inventory feed has completed, compare feed with the staged site, adjusting discrepancies when necessary
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Proactively resolve data discrepancies by communicating with the Account Executive and/or the client
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Incorporate third-party tools and individual client-related links into the website platform
Website Maintenance
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Monitor setup of client websites from end to end, balancing ongoing tasks and due dates to meet deadlines
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Create custom price rules for inventory using an in-house feed parser and audit for accuracy and potential discrepancies
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Make adjustments to site content and site appearance based on client requirements
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Integrate new website features as they are developed, such as video animations, clickable buttons, etc.
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Review compliance/decline documentation and correct issues or communicate to appropriate parties how to correct issues within turnaround for the compliance deadline
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Audit websites for accurate content to ensure links, tools, etc. are still functioning properly
Competencies
You are goal-oriented. You know exactly what you want and set specific, measurable, attainable, and relevant goals. You hold yourself accountable on the defined timetable.
You are curious and have a thirst for knowledge. You want to know why things are the way they are and regularly ask, “what if?”
You bring order. You make lists for everything that needs to be done and methodically prioritize and reprioritize to ensure that it gets done on time.
You are detail-oriented. You proofread your work several times over to ensure that it is error-free.
You are an overachiever. You always do things better than people expect them to be done. That’s your default standard.
Qualifications and Experience
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Bachelor’s degree in a related field or equal years of experience to demonstrate the necessary competencies required for the position
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Ability to work on and manage projects from beginning to end, potentially demonstrating ahead of project deadlines
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Ability to communicate in a professional, tactful manner with co-workers, agency members, and/or clients
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Flexibility to perform in a fluid environment with day-to-day or even hourly changes in priorities
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Strong analytical skills with extreme attention to detail
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Proactive nature to think ahead of potential concerns or plan for future updates and changes to websites/related content
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Excellent written and verbal skills with a keen ability to effectively communicate ideas to co-workers and other departments
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Working knowledge of CSS3 and HTML5; some knowledge of jQuery and Javascript helpful
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Must be a team player in all areas
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Excellent time and task management skills; start-up environment experience a plus, but not required.
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Strong desire to learn along with an eagerness to interface with new technologies
Other Details
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Great team and fun work environment
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Hybrid work opportunities with remote and in-office options
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Full benefits package with excellent Health / Dental / Vision / Life / Accident Insurance
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Paid time off
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9 Paid Holidays
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1 day off for your birthday
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401k plan with matching
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Community Work Environment
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Access to Coastal Federal Credit Union
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Free snacks and drinks
Working Conditions
Website Coordinators are seated for 6-8 hours per day, performing constant motions such as typing and using other computer equipment. Certain situations may require bending, squatting, or lifting objects that do not exceed more than 25lbs.
