Top 261 Front office manager Jobs in Raleigh Durham, Nc

Hotel Guest Experience Manager
The Oberlin, Hilton Curio —Raleigh, NC
- Up to $25 an hour
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
School Admin Assistant I - NC Connections
Connections Education —Durham, NC
- Office
- Travel
- Front desk
Admissions Care Coordinator & Office Manager for Teen Mental Health
Joshua Tree Health —Apex, NC
- $21 - $26 an hour
- Part-time
- Private practice
- Mid-level
- Adolescents
Quick Apply
Office Coordinator
Opensity Solutions —Raleigh, NC
- $23.00 - $27.25 an hour
- Full-time
- Office
- Microsoft Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Front Office Manager
Sage Hospitality —Raleigh, NC
- Full-time
- Computer literacy
- Writing skills
- English
- Health savings account
- AD&D insurance
7d
Dental Office Front Manager
Southern Dental Group —Raleigh, NC
- $23 - $35 an hour
- Full-time
- Spanish
- Dental office
- OSHA
- Health insurance
- Dental insurance
Quick Apply
10d
Assistant Office Manager
Riccobene Associates Family Dentistry —Cary, NC
- Full-time
- Dental office
- Mid-level
- Team management
- Paid time off
Quick Apply
Office Manager
Empowered Arthritis and Rheumatology Center PLLC —Cary, NC
- $60,000 - $70,000 a year
- Full-time
- OSHA
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Assistant Front Office Manager
DoubleTree Raleigh —Durham, NC
- Mid-level
- Hotel
- Supervising experience
- Health savings account
- Disability insurance
Quick Apply
13h
Administrative Assistant (Hybrid)
North Carolina Advanced Energy Corporation —Raleigh, NC
- Extended hours
- Microsoft Outlook
- Office
- Residential
Quick Apply
5d
Front Desk Guest Manager Raleigh Marriott City Center
Raleigh Marriott City Center —Raleigh, NC
- Mid-level
- Hotel
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Front Office Manager
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
Dental Front Office Manager
Southern Dental Group —Raleigh, NC
- $27 - $35 an hour
- Full-time
- Spanish
- Dental office
- OSHA
- Paid time off
- Employee discount
Quick Apply
7h
Front Office Supervisor
DoubleTree Raleigh —Durham, NC
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Office Administrator
WESTWOOD PROFESSIONAL SERVICES INC —Raleigh, NC
- Full-time
- ERP systems
- Mid-level
- Office
5d
Front Office Manager Exempt
Holiday Inn Express —Chapel Hill, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
8d
Front Office Concierge
THE UMSTEAD HOTEL & SPA —Cary, NC
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
11d
Community Services Administrative Assistant
The Forest at Duke —Durham, NC
- Online Application
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Wellness program
- 403(b) matching
Rooms Division Director
JB Duke Hotel —Durham, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
HR Data Coordinator
GFL Environmental —Raleigh, NC
- Mid-level
- Office
- Administrative experience
- Profit sharing
- Health insurance
13d

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front office manager jobs near raleigh durham, nc

Hotel Guest Experience Manager

The Oberlin, Hilton Curio -
Raleigh, NC

Quick Apply

Job Details

Full-time
Up to $25 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Teamwork
Team development
Driver's License
Attention to detail
Organizational skills
Managing projects

Full Job Description

Opening in October 2026 – The Oberlin Hotel – 501 Woodburn Rd. Raleigh, NC 27605

Quality Hospitality is offering a rare and exciting opportunity to join the opening team of a new luxury boutique hotel, The Oberlin, opening in Raleigh, NC this fall as a new Hilton Curio property. We’re seeking proactive, relationship-driven hospitality professionals dedicated to providing excellent service in an upscale environment.

Overview
The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours – primarily evenings. This role is responsible for owning the guest arrival, stay, and departure experience, while leading, coaching, and holding the Front Desk team accountable to exceptional service standards. The primary goal of this role is to provide personalized and unforgettable experiences for every guest to ensure guests feel valued and cared for throughout their stay.

This is a hybrid leadership position that balances guest-facing service, team supervision, and operational execution. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.

Responsibilities

Guest Experience Leadership

Act as the visible service leader during high-impact guest interaction periods, especially evenings
Champion a warm, professional, and consistent guest experience from arrival through departure
Personally engage with guests to resolve concerns, recover service issues, and turn challenges into service opportunities
Monitor and actively respond to guest feedback, satisfaction scores, and real-time service trends
Design and deliver memorable moments such as providing special amenities, celebrations and unique touches
Ensure Front Desk interactions consistently align with brand standards, service culture, and Quality Hospitality expectations

Front Desk Team Leadership & Development

Lead, train, coach, and mentor Front Desk team members with strong focus on service behaviors and guest engagement
Set clear service expectations and hold team members accountable through real-time feedback and coaching
Conduct regular Front Office meetings that reinforce service culture and Quality Hospitality standards
Promote teamwork, professionalism, and an “Unreasonable Hospitality” mindset across all shifts
Serve as a role model by working shifts alongside the team and demonstrating service excellence in action

Scheduling & Shift Coverage

Prepare and manage Front Office schedules in a timely and effective manner
Serve as a hands-on leader who regularly covers desk shifts, primarily evenings
Maintain flexibility to cover Night Audit, first shift, or second shift when call-outs or operational needs arise
Ensure proper coverage during peak periods, group arrivals, and special events

Front Office Operations & Standards

Oversee daily Front Office operations to ensure compliance with brand, company, and audit standards
Maintain accurate room inventory and ensure proper coordination with Housekeeping regarding room status and availability
Ensure proper completion of shift work, cash handling, drawer balancing, and daily logs
Maintain Front Office audit readiness and documentation standards
Collaborate with other departments to ensure seamless service and to coordinate personalized elements

Guest Services & Desk Operations

Greet and assist guests, vendors, and clients in a professional and welcoming manner
Manage the flow of guests, vendors, and deliveries through the Front Office
Provide accurate information regarding hotel services, amenities, policies, and the local area
Handle reservations, room assignments, check-ins, and check-outs
Anticipate guest needs, listen actively and respond effectively to guest requests and complaints
Field incoming communications in a timely manner and ensure routing to the correct party
Support Hilton Honors Rewards program enrollment and retention efforts

Financial & Administrative Support

Monitor and open accounts to support timely financial collection
Review and assist with payment and collections for group master accounts as needed
Process guest payments and review guest accounts for accuracy
Support purchasing, monitoring, and control of Front Office, market and inventory

Safety & Security

Monitor and maintain property security standards during assigned shifts
Ensure guest and team member safety through awareness, reporting, and proper protocol execution

Requirements

Prior supervisory experience is preferred
Prior hospitality experience is strongly preferred
Strong initiative and work ethic
Punctual, reliable, and regular attendance
Strong attention to detail
Customer-service oriented
Strong multitasking and organizational skills
Ability to work in a fast-paced environment
Excellent communication skills – both verbal and written
Excellent interpersonal skills
Excellent time and project management skills
Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.
Valid driver’s license and Department of Motor Vehicles Report
Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Pay: Up to $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Do you have availability to begin work in October 2026?

Work Location: In person

Quick Apply

Refine Your Search

front office manager jobs in raleigh durham, nc

Hotel Guest Experience Manager

School Admin Assistant I - NC Connections

Admissions Care Coordinator & Office Manager for Teen Mental Health

Office Coordinator

Front Office Manager

Dental Office Front Manager

Assistant Office Manager

Office Manager

Assistant Front Office Manager

Administrative Assistant (Hybrid)

Front Desk Guest Manager Raleigh Marriott City Center

Front Office Manager

Dental Front Office Manager

Front Office Supervisor

Office Administrator

Front Office Manager Exempt

Front Office Concierge

Community Services Administrative Assistant

Rooms Division Director

HR Data Coordinator

I want to receive the latest job alert for front office manager in raleigh durham, nc

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