BUSINESS DEVELOPMENT INSTALL MANAGERBeeson Hardware & LumberTurnkey Installed Sales | Business Development | Installer Management | Project Management
Location: Piedmont Triad, North Carolina
Employment Type: Full-Time
Classification: Salaried Exempt
Base Salary: Starting at $60,000 annually, based on experience and qualifications
Additional Compensation: Commission on qualifying sales in accordance with Beeson Hardware & Lumber’s commission plan
Mileage: Business mileage reimbursement in accordance with company policy
Travel: Regular local/regional travel to customer offices, jobsites, vendors and project locations
COMPENSATION
This position offers a performance-oriented compensation structure designed to reward both business development and profitable installed-sales growth.
Compensation includes:
· Base salary starting at $60,000 annually, with final compensation based on experience, qualifications and demonstrated industry knowledge.
· Commission opportunity in addition to base salary based upon qualifying sales and the terms of Beeson Hardware & Lumber’s applicable written commission plan.
· Business mileage reimbursement for authorized business travel in accordance with Beeson Hardware & Lumber’s mileage and expense-reimbursement policies.
This is a full-time, salaried-exempt sales and management position with significant opportunity to increase total compensation through successful business development and installed-sales performance.
POSITION SUMMARY
Beeson Hardware & Lumber is seeking an experienced, highly motivated Business Development Install Manager to develop, sell and manage our growing turnkey installed-sales business throughout the Piedmont Triad.
This unique position combines outside sales, business development, estimating, installer/subcontractor sourcing, project management and customer relationship management.
The Business Development Install Manager will identify sales opportunities, develop customer relationships, sell complete material-and-installation projects, identify and secure qualified installers, and manage each sold project through successful completion.
THIS IS NOT AN INSTALLER POSITION.
The Business Development Install Manager does not perform routine physical installation, construction or manual labor. The Manager is responsible for finding, qualifying, securing, coordinating and managing the qualified installers/subcontractors who perform the actual installation work.
The ideal candidate understands both sides of the business: how to sell construction and building-material projects and how to successfully manage the professionals responsible for installing them.
BUSINESS DEVELOPMENT & INSTALLED SALES
The Business Development Install Manager will:
· Identify, prospect and develop new installed-sales opportunities throughout the Piedmont Triad.
· Build relationships with general contractors, home builders, remodelers, developers, property managers, commercial customers, and existing Beeson customers.
· Conduct outside sales calls, contractor meetings, customer consultations and jobsite visits.
· Sell complete building materials + professional installation solutions.
· Develop estimates, proposals, project scopes and customer presentations.
· Negotiate and close business within established company authority.
· Maintain a qualified sales pipeline and aggressively pursue new revenue opportunities.
· Expand existing customer relationships through cross-selling and turnkey installation services.
· Meet or exceed established sales, gross-profit, margin and new-account objectives.
Installed-sales categories may include:
Lumber Framing Engineered Wood Products Doors Windows Millwork Trim Decking Railing Siding Exterior Building Products Specialty Building Materials Other Beeson-Approved Products
Candidates should possess extensive knowledge of lumber and building materials and strong technical knowledge of doors, windows, millwork and related installation requirements.
INSTALLER SOURCING & MANAGEMENT
A major responsibility of this position is developing and managing a strong network of qualified installers and subcontractors.
The Manager will:
· Identify and recruit qualified installers/subcontractors.
· Evaluate installer experience, capabilities, quality and pricing.
· Verify required licenses, credentials, insurance, workers’ compensation documentation and manufacturer certifications, as applicable.
· Ensure required Beeson approvals and agreements are completed before assignment.
· Obtain and manage competitive installation pricing.
· Match installers with appropriate projects.
· Communicate project scope and expectations.
· Coordinate scheduling between customers, Beeson and installers.
· Monitor installer quality, professionalism, schedule and customer service.
· Manage deficiencies, punch lists, callbacks and corrective work.
· Evaluate installer performance and recommend continued use based upon results.
The Business Development Install Manager manages the installer—the Manager does not serve as the installer.
PROJECT MANAGEMENT
After selling the project and securing an approved installer, the Business Development Install Manager manages the project from contract through completion.
Responsibilities include:
· Scope and preconstruction review
· Estimating and job costing
· Material procurement coordination
· Special-order verification
· Installer selection and scheduling
· Customer communication
· Delivery and jobsite-readiness coordination
· Permit/inspection coordination when applicable
· Project schedule management
· Installer progress and quality oversight
· Change-order management
· Problem resolution
· Punch-list completion
· Warranty coordination
· Customer acceptance and project closeout
The Manager serves as the primary Beeson contact for the customer and primary Beeson management contact for the installer.
COMPLIANCE, LICENSING & RISK MANAGEMENT
This position requires strong working knowledge of laws, codes, regulations and contractual requirements applicable to installed building-material projects, including as relevant:
· North Carolina contractor and applicable trade licensing
· North Carolina State Building Code
· Local permitting and inspection requirements
· Applicable OSHA and North Carolina OSHA requirements
· Manufacturer installation specifications
· Installation contracts and scopes of work
· Change orders and customer authorizations
· Installer/subcontractor qualification
· Insurance and workers’ compensation requirements
· Special-order documentation
· Warranty requirements
· Applicable consumer and employment requirements
The Manager shall not knowingly authorize unlicensed regulated work, circumvent required permits or inspections, improperly classify workers, or authorize work outside Beeson’s legally permitted contracting scope.
Legal, licensing, engineering, architectural or specialized technical questions outside the Manager’s authority must be escalated to Beeson management and/or the appropriate qualified professional.
SAFETY & QUALITY
The Manager provides management-level oversight—not hands-on installation labor—to help ensure sold projects are completed according to approved scope, applicable requirements, manufacturer specifications and Beeson quality expectations.
Safety concerns must be promptly addressed and escalated. The Manager has authority to stop or suspend work presenting an imminent or unacceptable safety risk in accordance with company procedures.
Quality deficiencies must be documented and appropriately corrected by the responsible installer before project closeout.
WHAT WE’RE LOOKING FOR
Preferred Experience: 5+ years in one or more of the following:
· Installed building-material sales
· Construction business development
· Construction/project management
· Installer/subcontractor management
· Doors, windows and millwork
Successful candidates should demonstrate strong knowledge of:
Lumber & Building Materials | Doors & Windows | Millwork | Construction Plans | Measurements & Estimating | Installation Requirements | Construction Contracts | Change Orders | Building-Code Fundamentals | Permits & Inspections | Installer Management | Jobsite Safety | Job Costing | Gross-Margin Management | Outside Sales | Negotiation & Closing
Strong communication, organization, problem-solving, customer-service and computer skills are required.
A valid driver’s license and eligibility to operate a vehicle as required by company policy are required because regular field travel is an essential function of the position.
HOW SUCCESS WILL BE MEASURED
Performance will be evaluated through key indicators including:
Installed-Sales Revenue Material Revenue Gross-Profit Dollars Gross-Margin % New Accounts Closing Rate Installer Cost & Performance Estimate-to-Actual Results On-Time Completion Customer Satisfaction Repeat Business Referrals Warranty/Callback Costs Documentation & Compliance
The successful candidate will be equally focused on selling more business, protecting profitability, developing quality installers and delivering an exceptional customer experience.
EQUAL EMPLOYMENT OPPORTUNITY
Beeson Hardware & Lumber is an Equal Opportunity Employer.
Employment decisions are based upon legitimate job-related qualifications and business considerations without unlawful discrimination or retaliation. Reasonable accommodations will be provided to qualified applicants and employees when required by applicable law.
THE RIGHT PERSON FOR THIS POSITION
We’re looking for someone who can combine the abilities of a:
Business Developer + Outside Sales Professional + Estimator + Installer/Trade Coordinator + Project Manager + Account Manager + Problem Solver
You need to be comfortable finding the opportunity, asking for the business, closing the sale, finding the right installer and managing the entire customer experience through completion.
ONE CALL. ONE SOURCE. ONE RESPONSIBLE TEAM.
SELL IT → SECURE THE INSTALLER → SOURCE IT → SCHEDULE IT → MANAGE IT → VERIFY COMPLETION → CLOSE IT → GROW THE RELATIONSHIP
Join Beeson Hardware & Lumber and help build the next generation of our turnkey installed-sales business.
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Retirement plan
Experience:
- installation sales: 5 years (Required)
License/Certification:
- driver's license (Required)
Work Location: In person
