Top 6 Technical support analyst Jobs in Randleman Nc

Unit Hardware/Software Support Analyst
The University of North Carolina Greensboro —Greensboro, NC
- Full-time
- Computer Science
- Research
- Mid-level
14d
Technical Support Analyst II
Rheem Manufacturing —Randleman, NC
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
2d
EPIC Support Analyst/Trainer
Triad Adult and Pediatric Medicine, Inc —Greensboro, NC
- On call
- Writing skills
- HIPAA
- Mid-level
Quick Apply
1d

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IT Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
Reads and respond to all work-related e-mails, phone calls and text in a timely manner. This role serves as the first point of contact for IT-related issues,…
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Desktop Support Specialist
EAPPS TECH LLC dba Magicforce —Sanford, NC
Documenting process and procedures related to technical field support activities. Client Services uses technical expertise and understanding of business needs…
$40 - $50 an hour
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Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
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Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year

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technical support analyst jobs near randleman nc

Unit Hardware/Software Support Analyst

The University of North Carolina Greensboro -
Greensboro, NC

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Job Details

Permanent | Full-time
14 days ago

Qualifications

Customer communication
Research

Full Job Description

Position Type

Staff

Position Eclass

EZ - EHRA Non - Exempt Permanent

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

Learning Technology and Customer Success is committed to delivering responsive, high-quality, customer-oriented services, and support that fosters a productive and stable instructional, research and administrative operational environment for the students, faculty, and staff of UNCG. In support of this mission, Information Technology Services (ITS) provides the following Services:

Acquisition, implementation, management, and support of selected instructional, research, and business software applications, including enterprise-wide learning, research, and office use Technologies
Maintenance and support of technology equipped learning spaces, open-access computer labs and “Telelearning” facilities
Reliable internal and external ITS communication services, including web/mobile application development and support
Computer hardware and peripheral device acquisition support, installation, and repair
Training, consultation, and direct client assistance for use of technology at UNCG
Participation in campus-wide initiatives to assess and meet university information technology needs

Position Summary

The primary purpose of this position is to provide technology support services to faculty and staff within the Bryan School and School of Education at UNCG. This position also supports the daily operations of the Campus-Wide Hardware Procurement program as part of the Hardware & Software Support team. Responsibilities include providing analytical and technical assistance, supporting the deployment, maintenance, and lifecycle management of enterprise workstations and peripherals, and resolving issues related to enterprise applications and services to ensure reliable, standards-based technology support across the University.

Department-specific duties may include:

Endpoint Support:
- Provide desktop and laptop support for faculty, graduate students, and undergraduate student workers’ assigned UNCG-owned devices.
Application Management:
- Install, maintain, and support unit-specific applications used by faculty and staff, provide training as needed.
- Develop and maintain internal documentation for supported systems, including non-routine procedures, workarounds, and solutions.
Research and Planning
- Collaborate with ITS Engineering, Security, Networking, CHiP, and Application Management teams to ensure adherence to ITS infrastructure on the below research and planning activities.
- Review, analyze, and evaluate existing systems to identify opportunities for improvement and provide recommendations.
- Support leadership in planning for new products and technologies, including researching emerging technologies related to support systems.
- Investigate potential hardware integration issues within UNCG systems and networks.
- Help define technical requirements for supported systems and provide input to leadership for planning and decision-making.

Minimum Qualifications

An Associate’s degree in Computer Information Technology, Computer Technology Integration, Networking Technology, or related area and two years of experience in the information technology field related to the position’s role: or a Bachelor’s degree from an appropriately accredited institution and one year experience in the information technology field related to the position’s role: or Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

Special Instructions to Applicants

Recruitment Range

Salary commensurate with experience

Org #-Department

Info Technology Services - 23101

Job Open Date

08/21/2026

For Best Consideration Date

Job Close Date

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

FLSA

Non-Exempt

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technical support analyst jobs in randleman nc

Unit Hardware/Software Support Analyst

Technical Support Analyst II

EPIC Support Analyst/Trainer

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