Top 2728 Member services representative Jobs in Randolph, Ma

Electronic Services Representative
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
HR Consultant II (Part Time or Full Time)
Insource Services —Boston, MA
- $100,000 - $140,000 a year
- Part-time
- Hybrid work
- 5 years
- Mid-level
- Presentation skills
- Disability insurance
- Dental insurance
Quick Apply
5d
Full-Time Verizon Representative
Emerald Path Consulting —Weymouth, MA
- $800 - $1,170 a week
- Full-time
- Background check
- In-person
- Reliable transportation
Quick Apply
12d
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Care Representative
42 North Dental —Quincy, MA
- $20 - $25 an hour
- Dental office
- Computer literacy
- HIPAA
Quick Apply
5d
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
3d
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Profit sharing
- AD&D insurance
Quick Apply
11d
Front Desk and Operations Associate
Boston Prep —Hyde Park, MA
- $54,075 - $66,960 a year
- Full-time
- School experience
- Spanish
- Microsoft Outlook
2d
Member Services Associate
Mass Bay Credit Union —Quincy, MA
- $21.90 - $26.76 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Human Resources & Personnel Coordinator
Blue Hills Regional Technical High School —Canton, MA
- $85,000 - $110,000 a year
- Full-time
- School experience
- Mid-level
- 8 years
4d
Welcome Center Representative
Old Colony YMCA —Brockton, MA
- $15.00 - $17.25 an hour
- 18 years or older
- Word processing
- Computer literacy
Quick Apply
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
Satellite Patient Representative I
South Shore Health —Weymouth, MA
- $17.17 - $23.11 an hour
- Part-time
- Medical terminology
- Entry level
- Time management
Security Officer's: Dedham, MA ($22.40/hour)
Securitas Security Services —Randolph, MA
- $22.40 an hour
- Full-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
Visitor Services Representative
MIT Lincoln Laboratory —Lexington, MA
- $65,000 - $86,200 a year
- Mid-level
- Administrative experience
- Driver's License
- Health insurance
- Dental insurance
2d
Benefits Specialist
Reliable Respiratory —Norwood, MA
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Computer literacy
- Mid-level
- Work from home
Quick Apply
13d
Patient Check-In Representative
Optum —Dedham, MA
- $16 - $29 an hour
- Full-time
- Pass drug screening
- HIPAA
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
12d
Emergency Telecommunications Dispatcher I (ETD1)
City of Newton —Newton, MA
- $61,925 - $83,221 a year
- Overtime
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Member Services Representative
KRAFT SOCCER LLC —Foxborough, MA
- $19.25 - $24.05 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Mid-level
2d
UM Specialist
Point32Health —Canton, MA
- $24.70 - $37.05 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance

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Electronic Services Representative

Boston Firefighters Credit Union -
Milton, MA

Quick Apply

Job Details

Full-time
$51,875.91 - $77,813.87 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Some college
Active listening
Spreadsheets
Research
Windows
High school diploma or GED
Attention to detail
Task prioritization
Productivity software

Full Job Description

Position Overview

The Electronic Services Representative performs a variety of back-office operational and electronic banking functions that support credit union members, frontline staff, accounting staff, and the Electronic Services Department. This position is responsible for overseeing daily digital banking operations, ACH and payment processing, debit card administration, fraud mitigation, account maintenance, and transaction research. The Electronic Services Representative ensures accurate and timely processing, maintains compliance with internal procedures and regulatory requirements, minimizes operational risk, and delivers exceptional service to members and employees.

Key Responsibilities

· Accurately process and research ACH, check, and EFT exceptions and adjustments by established deadlines daily.

· Review and process ACH retail transfers daily.

· Review, process, and research ACH and check returns, ensuring timely resolution

· Provide support for fraud claims, investigations and adjustments involving debit cards, Zelle®, P2P payments, check fraud and other electronic payment channels.

· Manage debit card services, including card ordering, maintenance, replacement, and research related to member accounts and card activity.

· Research and process adjustments related to electronic funds transfer (EFT) errors.

· Process payroll and payroll changes for designated employee groups.

· Review operational reports, perform quality control reviews, maintain accurate records, and identify opportunities for process improvement

· Review and decision mobile deposit transactions submitted through Ensenta, ensuring compliance with credit union policies and risk guidelines.

· Review, verify, decision, and process online account applications.

· Support front-line staff as needed with member inquiries.

· Serve as the primary point of contact for member questions regarding electronic services, including online banking, mobile banking, debit cards, ACH transactions, and digital payment services.

· Assist the Accounting Department with research, reconciliation, and adjustments involving ACH, debit card and check transactions

· Cross-train in department functions to provide operational support and ensure business continuity.

· Participate in electronic services training sessions, webinars, and continuing education to remain current on industry regulations, products, and best practices.

· Perform other duties as assigned.

Qualifications

· Two or more years experience in a financial institution with a working knowledge of electronic payment systems.

· A high school diploma or the equivalent. Some post-secondary education preferred.

· Strong understanding of Windows and Microsoft Office (emphasis on Excel).

· Experience preferred with: Insight, Fiserv Card Services, Ensenta, Ibanking Admin, Partnercare and Compass

Personal Attributes

· Detail Oriented: Prioritize accuracy, thoroughness, and organization

· Communictive: Active listening and clear and concise communication

· Reliable: Consistently dependable, trustworthy, and able to be counted upon to perform as expected

· Organizational: Excels at planning, structuring tasks, and maintaining efficiency

Pay: $51,875.91 - $77,813.87 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in randolph, ma

Electronic Services Representative

HR Consultant II (Part Time or Full Time)

Full-Time Verizon Representative

Patient Services Representative

Patient Care Representative

Patient Services Representative Team Lead

Member Service Representative

Front Desk and Operations Associate

Member Services Associate

Human Resources & Personnel Coordinator

Welcome Center Representative

IT Support Representative (Local Candidates Preferred)

Satellite Patient Representative I

Security Officer's: Dedham, MA ($22.40/hour)

Visitor Services Representative

Benefits Specialist

Patient Check-In Representative

Emergency Telecommunications Dispatcher I (ETD1)

Member Services Representative

UM Specialist

I want to receive the latest job alert for member services representative in randolph, ma

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