Top 69 Customer service representative Jobs in Rapid City, Sd

Inbound Customer Service Agent – Consumer Relations (Remote)
GE Appliances —Rapid City, SD
- 8 hour shift
- Remote
- English
- Windows
- High school diploma or GED
- Paid training
- Disability insurance
7d
SUPPORT SERVICE AGENT
City of Rapid City —Rapid City, SD
- $41,794.27 - $57,657.46 a year
- Microsoft Excel
- Microsoft Outlook
- ERP systems
8d
Contact Center Specialist
Sentinel Federal Credit Union —Box Elder, SD
- $17.85 - $26.75 an hour
- Email
- 18 years or older
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
17h
Commercial Lines Account Assistant - Entry Level
Western Dakota Insurors Inc —Rapid City, SD
- $40,000 - $48,000 a year
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
2d
Customer Care Representative
Coca-Cola Bottling Company High Country —Rapid City, SD
- $18 an hour
- Full-time
- Word processing
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Professional
Leavitt Recreation Insurance —Summerset, SD
- $17 - $25 an hour
- Full-time
- Office
- In-person
- Entry level
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Representative- Hybrid or Remote
Loyal Plumbing —Rapid City, SD
- $18 - $35 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
2d
Personal Lines Account Assistant - Entry Level
Western Dakota Insurors Inc —Rapid City, SD
- $40,000 - $48,000 a year
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Account Assistant
WESTERN DAKOTA INSURORS INC —Rapid City, SD
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Customer Service Manager
Americas Mailbox Inc —Box Elder, SD
- $52,000 - $59,000 a year
- Full-time
- In person
- Writing skills
- Mid-level
- Office
- Dental insurance
- Vision insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Rapid City, SD
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Alliance Service Representative I
Border States Industries, Inc. —Rapid City, SD
- Microsoft Excel
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
14d
Customer Service Representative/Teller
Security First Bank —Rapid City, SD
- Online Application
- Office
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Customer Service Rep
Planet Fitness - Baseline Fitness —Rapid City, SD
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Group Leader - Customer Service
CSL Plasma —Rapid City, SD
- Extended hours
- Bilingual
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Customer Experience Operations I
Bluepeak —Rapid City, SD
- Microsoft Outlook
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Associate - Temporary
Walgreens —Rapid City, SD
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
9d
Customer Service Associate I
Family Dollar —Rapid City, SD
- $11.85 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service & Sales Representative Relief Driver
Servall Uniform & Linen Supply —Rapid City, SD
- $750 a week
- Full-time
- Clean driving record
- Sales
- High school diploma or GED
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Rapid City, SD
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance

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Inbound Customer Service Agent – Consumer Relations (Remote)

GE Appliances -
Rapid City, SD

Apply Now

Job Details

Full-time
7 days ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Vision insurance
401(k) matching
Employee discount
Gym membership
Benefits from day one
Opportunities for advancement
Life insurance

Qualifications

English
High school diploma or GED
Desktop applications
Computer skills
Phone call management

Full Job Description

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home.

Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina.

Benefits & Perks:
Paid on-the-job training and mentoring
Work-from-home opportunities (equipment provided)
No weekend shifts
Paid time off
Medical, dental, vision, and prescription benefits eligibility on day 1 of employment
401(k) program with a company match
Short-term and long-term disability
Life insurance
Appliance discount program
Tuition reimbursement
Gym membership reimbursement
Career growth opportunities

Position

Inbound Customer Service Agent – Consumer Relations (Remote)

Location

USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD

How You'll Create Possibilities

As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career!

We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly.
Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST).
After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday.

After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:

Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry.
Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions.
Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions.
Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc.
Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager.
Complete consumer reviews for satisfaction before case closure.
Meet work schedule demands and obligations with compliance, integrity, and according to values, proces

What You'll Bring to Our Team

Position Requirements

High School Diploma or GED
Minimum of 1-year Call-Center experience
Minimum of 2-years Escalated Customer Service experience
Ability to communicate effectively in English is a requirement
Excellent written & verbal skills
Moderate to advanced computer skills; navigating multiple online applications
Exceptional organizational skills; ability to effectively multi-task
Ability to handle high-volume calls while simultaneously handling multiple online applications
Previous experience working from home (preferred)

Soft Skills

Passion for helping customers and problem-solving
Flexible with the ability to take direction from management yet work independently to achieve goals
Active listening skills and the ability to ask questions
Conflict resolution skills; negotiation skills; and time management skills
Flexibility, being the ability to adapt to change. Critical thinking skills
Desire to work in a team environment towards common goals
Ability to remain calm and show empathy while handling challenging customer concerns

Requirements for Remote Work Environment

Dedicated distraction free work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord)
WFH environment with lighting and climate-controlled temperatures.
A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
Internet Speed Requirements:
Ping 50 Mbps or lower
Download 50 Mbps or higher
Upload 15 Mbps or higher

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]

Apply Now

Refine Your Search

customer service representative jobs in rapid city, sd

Inbound Customer Service Agent – Consumer Relations (Remote)

SUPPORT SERVICE AGENT

Contact Center Specialist

Commercial Lines Account Assistant - Entry Level

Customer Care Representative

Customer Service Professional

Customer Service Representative- Hybrid or Remote

Personal Lines Account Assistant - Entry Level

Account Assistant

Customer Service Manager

Customer Service Associate I

Alliance Service Representative I

Customer Service Representative/Teller

Customer Service Rep

Group Leader - Customer Service

Customer Experience Operations I

Customer Service Associate - Temporary

Customer Service Associate I

Customer Service & Sales Representative Relief Driver

Pharmacy Customer Service Associate

I want to receive the latest job alert for customer service representative in rapid city, sd

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