Job Specifications
Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.
Position summary:
Business Analysts in the Enterprise Architecture Group play a critical role in supporting enterprise-wide, cross-functional strategic initiatives. This role is responsible for eliciting, analyzing, and documenting business requirements, processes and workflows to ensure solutions are aligned with organizational goals and deliver measurable value. Business Analysts support a broad range of initiatives, including product enhancements, system implementations, integrations, upgrades, transformation efforts, process optimizations, and IT/OT infrastructure projects. By applying best-practice business analysis techniques and a strong understanding of business context and challenges, Business Analysts facilitate process discovery, document current-and future-state workflows, and translate approved initiatives into actionable, results-driven projects.
Pay Range: $93,150 - $139,900 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)
Reporting Relationship: Business Architect
Location: Rapid City, South Dakota
Essential Functions:
- Collaborate with stakeholders to gather, analyze, and document business requirements, process workflows, and system needs. Partners closely with project managers, product managers, business stakeholders, enterprise architects, transformation teams, and technical teams.
- Translate business objectives into user stories, use cases, process maps, and functional specifications
- Facilitate process discovery workshops, interviews, and working sessions with business, IT, and executive stakeholders to elicit requirements, validate solutions, and ensure alignment with business goals.
- Support initiative planning by identifying business impacts, cross-functional dependencies, capability gaps, risks, and opportunities for improvement, and documenting current-and future-state workflows and value streams.
- Collaborate closely with project managers and technical teams to ensure deliverables align with business objectives, support strategy execution, and generate measurable value and benefits.
- Translate business needs into structured deliverables, including process maps, requirements, use cases, decision logs, and business summaries.
- Act as a liaison between business units, IT teams, and vendor partners to ensure solutions are feasible, sustainable, aligned with organizational goals, and support shared understanding across stakeholders.
- Maintain and apply knowledge of industry trends, tools, and best practices in business analysis and enterprise systems. Communicate insights, recommendations, and risks with professional candor.
Additional Responsibilities:
- Contribute to continuous improvement of business analysis templates, tools, and training materials.
- Other duties as assigned.
What Is Required:
- Bachelor's degree in business administration, information technology, engineering, or related field of study or an equivalent combination of education and relevant experience.
- Minimum of 5 years of experience in business analysis, preferably supporting IT systems, business process improvement, or transformation-related initiatives.
- Service-oriented mindset with a strong focus on delivering meaningful business value.
- Exceptional verbal and written communication skills, with the ability to clearly convey ideas to diverse audiences.
- Skilled in process discovery, process mapping, problem framing, and developing user-centered solutions.
- Strong facilitation, interviewing, and stakeholder engagement skills.
- Proficient in conflict resolution, stakeholder engagement, and effective cross-functional collaboration.
- Strong analytical and conceptual thinking abilities, grounded in objectivity and data-driven insights.
- Ability to document current- and future-state workflows and translate complex business processes into clear, accessible language for non-technical stakeholders.
- Capable of translating complex technical concepts into clear, accessible language for non-technical stakeholders.
- Self-motivated, proactive, and results-driven, with a keen eye for identifying opportunities and driving improvements.
- Demonstrates professionalism, integrity, and consistency in all interactions and decision-making.
- Strategic thinker with an enterprise-wide perspective and the ability to communicate project impacts across the organization.
- Ability to build relationships, influence decisions, and align stakeholders across functional areas.
- This role will be required to travel up to 10% of the time.
What Is Desired:
- Experience with business process modeling, requirements management tools, and stakeholder engagement.
- Experience facilitating workshops, stakeholder interviews, and requirements discovery sessions.
- Business analysis certifications (e.g., CBAP, PMI-PBA, IIBA-CCBA)
- Agile certifications (e.g., SAFe, CSM, CSPO)
- Basic knowledge of Lean Six Sigma and Change Management is a plus.
This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.
About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).
Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.
Candidates must successfully pass a pre-employment drug screen and background check. If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at [email protected].
Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please visit careers.blackhillsenergy.com for more information.
