Top 38 Service manager Jobs in Rapid City, Sd

Service Manager
Butler Machinery Company —Rapid City, SD
- Clean driving record
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
Lead Food Service Assistant, Long Term Care (LTC)
Good Samaritan —New Underwood, SD
- $16.00 - $25.50 an hour
- Online Application
- Background check
- Customer service
- Basic math
- Health insurance
- Dental insurance
Quick Apply
13d
Food Service Supervisor - Rapid City Community Work Center
Aramark —Rapid City, SD
- Nights as needed
- Basic math
- Mid-level
- Mentoring
10d
Service Writer /Assistant Front Manager
Rapid City Meineke —Rapid City, SD
- $25 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- Employee discount
Quick Apply
2d
Service Manager
Texas Roadhouse —Rapid City, SD
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
Program Manager SMI Services
West River Mental Health —Rapid City, SD
- Full-time
- Management
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
MARKETING, COMMUNICATIONS, AND AIR SERVICE DEVELOPMENT MANAGER (AIRPORT)
City of Rapid City —Rapid City, SD
- $65,031.07 - $90,018.21 a year
- Management
- Sales
- Marketing
9d
Customer Service Manager
Americas Mailbox Inc —Box Elder, SD
- $50,000 - $57,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Supervising experience
- Dental insurance
- 401(k)
Quick Apply
Group Leader - Customer Service
CSL Plasma —Rapid City, SD
- Extended hours
- Bilingual
- Basic math
- Mid-level
- Paid holidays
- Disability insurance
Supervisor, Environmental Services - Full Time
Sanford Health —Rapid City, SD
- $19.00 - $30.50 an hour
- Online Application
- Background check
- Hospital
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
1d
Environmental Services Manager (Evenings)
Crothall Healthcare —Rapid City, SD
- $52,000 - $56,000 a year
- Full-time
- Background check
- Hospital
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
Aquarium & Aviary Service Representative
Adam's Specialty Products —Rapid City, SD
- $25 an hour
- Part-time
- Heavy lifting
- Nursing home
- English
- Mileage reimbursement
- Employee discount
Quick Apply
Truck Engine Parts & Service and Second Level Dealer Manager
Butler Machinery Company —Rapid City, SD
- Full-time
- Dealership
- 3 years
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
Full-Time Customer Service Supervisor
KOHLS —Rapid City, SD
- From $19.50 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Merchandising
8d
Supervisor Medical Imaging Services | Rapid City Hospital
Monument Health Rapid City Hospital, Inc. —Rapid City, SD
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5h
Supervisor Medical Imaging Services Clinic
Monument Health Rapid City Hospital, Inc. —Rapid City, SD
- Full-time
- Hospital
- BLS Certification
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Construction Crew Leader
JF Group —Rapid City, SD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Paid training
- Paid holidays
Quick Apply
Food Service Supervisor
Youth & Family Services —Rapid City, SD
- Full-time
- School experience
- 18 years or older
- Word processing
- Paid holidays
- Disability insurance
Quick Apply
Manager of Clinical Services (RN)
Interim HealthCare of the Black Hills —Rapid City, SD
- $75,000 - $88,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- 401(k)
Quick Apply
8d
Part Sales Manager – Part Time
AutoZone —Box Elder, SD
- Overtime
- ASE Certification
- Spanish
- Inventory management
- Store discount
- Employee stock purchase plan
14d

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Service Manager

Butler Machinery Company -
Rapid City, SD

Quick Apply

Job Details

2 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Financial planning services
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Team leadership

Full Job Description

As the Service Manager, you'll oversee the Heavy equipment service department by tracking job progress, resolving customer concerns, leading the team, and managing schedules. If you have a passion for customer service and relevant experience, check out the job description below and apply today!

We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 70+ year presence in the marketplace!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Handles customer related service functions such as job scheduling, job progress, warranty issues, etc.
Maintains a high level of customer satisfaction.
Oversees and assists scheduling work in service area in an effective manner that allows for the best use of the available space and the best service for our customers.
Supervises service associates including employee relations issues, performance reviews, training needs, disciplinary action and termination.
Develop business plans and goals to include staffing needs, tools and equipment, and service promotion strategies.
Monitor Key Performance Indicators and other available reports and adjust business plan and procedures/processes as appropriate.
Handles customer related service functions such as job scheduling, job progress, warranty issues, etc.
Handles documentation and resolution of Goodwill claims with manufacturers.
Determines needs relating to special tooling, equipment, vehicles, and work hours, etc.
Interviews and hires personnel for service department.
Maintains a safe, clean, neat and orderly work environment.
Prepares customer repair estimates and/or quotes as required in a timely and accurate manner and provides follow-up.
Resolving customer disputes to ensure fair value for the customer and company.
Reviews work orders and ensure timeliness of completion and accuracy.
Provides documentation as required for personnel issues, accidents, safety matters, customer disputes, etc.
Regularly review JHA’s, review company wide safety incidents with the team to pass on lessons learned, enforce safety policies, etc.
Works within and promotes vision, mission, and values of BMC.
Performs other duties as assigned.

Supervisory Duties:

Manages all service department personnel.
Organizes, communicates, and delegates responsibilities and priorities to ensure the successful operation of the department
Provides regular and timely feedback that recognizes employee performance, motivating employees and promoting self-development
Communicates with and coaches employees on assignments, providing technical expertise as needed.
Selects, trains and develops employees consistent with department/division goals, providing coaching on career development

Qualifications:

Excellent customer service skills
Good oral and written communication skills
Computer knowledge
Must have good leadership, detail and organizational skills.
Ability and willingness to work flexible hours
Mechanical experience with the product lines we represent preferred.
Completion of Lead Yourself for internal candidates is preferred.
Two-year degree or equivalent experience and training preferred.
Prior supervisory experience or Service Management Training preferred.
Must possess a clean driving record

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE/Vet/Disability

Quick Apply

Refine Your Search

service manager jobs in rapid city, sd

Service Manager

Lead Food Service Assistant, Long Term Care (LTC)

Food Service Supervisor - Rapid City Community Work Center

Service Writer /Assistant Front Manager

Service Manager

Program Manager SMI Services

MARKETING, COMMUNICATIONS, AND AIR SERVICE DEVELOPMENT MANAGER (AIRPORT)

Customer Service Manager

Group Leader - Customer Service

Supervisor, Environmental Services - Full Time

Environmental Services Manager (Evenings)

Aquarium & Aviary Service Representative

Truck Engine Parts & Service and Second Level Dealer Manager

Full-Time Customer Service Supervisor

Supervisor Medical Imaging Services | Rapid City Hospital

Supervisor Medical Imaging Services Clinic

Construction Crew Leader

Food Service Supervisor

Manager of Clinical Services (RN)

Part Sales Manager – Part Time

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