Top 44 Technical account manager Jobs in Rapid City, Sd

IT Generalist
National American University —Rapid City, SD
- Overtime
- Remote
- Computer Science
- Mid-level
- Windows
Quick Apply
9d
Software Engineer
Omnitech Inc —Rapid City, SD
- Full-time
- Computer Science
- Writing skills
- Engineering
- Paid holidays
- Disability insurance
Quick Apply
Truck Engine Parts & Service and Second Level Dealer Manager
Butler Machinery Company —Rapid City, SD
- Full-time
- Dealership
- 3 years
- Driver's License
- Health savings account
- AD&D insurance
Quick Apply
13d
Territory Account Manager
EquipmentShare —Rapid City, SD
- $24,000 a year
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Relocation assistance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Senior Cyber eDiscovery Consultant
Cognicion, LLC —United States
- $85,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Senior VCF 9 Architects & Deployment Engineers – VCF Automation | VKS | AVI
IntegraTouch —United States
- $175,000 - $250,000 a year
- Urgently hiring
- Remote
- Mentoring
- 1 year
- Senior level
- Health savings account
- Relocation assistance
Quick Apply

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technical account manager jobs near rapid city, sd

IT Generalist

National American University -
Rapid City, SD

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

Enterprise software
Windows
Microsoft 365 support
Desktop administration
Associate's degree
IT department experience

Full Job Description

Summary

The IT Generalist provides multi‑tier technical support (Tier 1–3) and administers key enterprise applications to ensure reliable operations across the university’s technology ecosystem. This position delivers daily end‑user support, performs technical troubleshooting, and assists with system configuration, user administration, documentation, and routine maintenance.

The role bridges traditional IT support with application administration to provide redundancy, load‑balancing, and continuity across IT operations, including SIS/CRM, LMS, and other administrative systems, in alignment with the mission and core values of the university.

Minimum Qualifications

Associate degree in Information Technology, Computer Science, or related field; bachelor’s preferred.

Three years of combined experience in IT support, systems administration, or application support (SIS/CRM/LMS or equivalent).

Experience supporting Windows operating systems, Microsoft 365, and general networked computing environments.

Experience configuring or supporting enterprise applications such as SIS, CRM, LMS, or similar systems.

Skills and Attributes

Technical Support (Tier 1–3)

Provide first‑contact troubleshooting for hardware, software, and operating systems.

Escalate complex issues appropriately and serve as Tier 3 support for designated systems.

Configure and maintain workstations, peripherals, standard software, and updates.

Support virtual meeting platforms and telecommunications tools.

Assist with monitoring and resolving system alerts, workstation or server event logs, and performance issues. Perform routine maintenance, backups, and recovery procedures.

Application Administration (SIS/CRM/LMS and Other Systems)

Assist with configuration, maintenance, and administration of enterprise applications, including SIS, CRM, LMS, and other academic/business systems.

Manage user accounts, profiles, permissions, and role assignments.

Support system managers and power users by providing technical guidance and issue resolution.

Perform data validation, list maintenance, and process troubleshooting within supported systems.

Document application workflows, procedures, and configuration standards.

Cross-Functional Support & Collaboration

Serve as a backup for other team members and participate in cross-training to ensure continuity.

Participate in technology implementation projects, testing, and rollout plans.

Provide training and support to faculty, staff, and students on supported technologies.

Help maintain asset inventories, licensing records, and documentation repositories.

Other Duties

Contribute to continuous improvement in IT processes and service delivery.

Perform other duties as assigned.

Required Work Hours

Forty hours per week, including possible evening or weekend work as needed. Scheduled work hours may change. Overtime may be required or permitted with prior approval.

Reporting and Supervisory Responsibilities

Reports to the VP of Information Systems and IT Operations.

This position has no supervisory responsibilities.

Physical Requirements

Must be able to speak, hear, see, read, write, type, reach, bend, and lift up to 40 pounds.

Travel

Occasional travel, including limited airline travel and overnight stays, may be required.

Classification

FLSA: Nonexempt (recommended for mixed support/admin roles at this level)
IPEDS: Computer, Engineering, and Science

Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by the university at any time.

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technical account manager jobs in rapid city, sd

IT Generalist

Software Engineer

Truck Engine Parts & Service and Second Level Dealer Manager

Territory Account Manager

Construction Technical Specialist - Autodesk FORMA ( ACC )

Senior Cyber eDiscovery Consultant

Senior VCF 9 Architects & Deployment Engineers – VCF Automation | VKS | AVI

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