Top 57 Guest service agent Jobs in Ravenel, Sc

Front Desk Agent
The Loutrel | Charlestowne Hotels —Charleston, SC
- $15 - $16 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Free parking
- Health insurance
Quick Apply
Front Desk Agent (Part Time)
Hyatt House Charleston Historic District —Charleston, SC
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Hyatt House Charleston Historic District —Charleston, SC
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Residence Inn Downtown Charleston —Charleston, SC
- $17 an hour
- Residential
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent (Part Time) - Hampton Inn Charleston/Daniel Island
Hilton —Daniel Island, SC
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Real Estate Receptionist (Full Time)
Kiawah Island Real Estate —Kiawah Island, SC
- Full-time
- Office
- Administrative experience
- Military encouraged
- Free parking
- Wellness program
Quick Apply
23h
Part-Time Guest Service Agent
Homewood Suites Historic Downtown Charleston —Charleston, SC
- Part-time
- Hotel
- Entry level
1d
Real Estate Receptionist (Part Time, Weekends & Some Weekdays)
Kiawah Island Real Estate —Kiawah Island, SC
- Part-time
- Office
- Administrative experience
- Military encouraged
- Free parking
- Wellness program
Quick Apply
23h
Guest Services Agent
Holiday Inn Charleston - Riverview —Charleston, SC
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Full-Time Guest Service Agent
Homewood Suites Historic Downtown Charleston —Charleston, SC
- Full-time
- Hotel
- Entry level
9d
Front Desk Agent (Part-Time)
The Dunlin —Johns Island, SC
- $19 an hour
- Part-time
- English
- Residential
- 1 year
- Free parking
- Paid holidays
Quick Apply
3d
Front Desk Agent/Concierge
Spectator Hotel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Front Desk Agent
MCR Hotels —Summerville, SC
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Naman Hotels —North Charleston, SC
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
DoubleTree by Hilton North Charleston Convention Center —North Charleston, SC
- From $15 an hour
- Full-time
- Research
- Hotel
- In-person
- Free parking
- Health savings account
Quick Apply
Guest Service Agent
Springhill Suites Downtown Charleston —Charleston, SC
- $16 an hour
- Hotel
- High school diploma or GED
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
The Loutrel —Charleston, SC
- Full-time
- Sales
- Mid-level
- Hotel
Front Desk Agent
The Loutrel —Charleston, SC
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Front Desk Agent
TOWNE PLACE SUITES —North Charleston, SC
- From $15 an hour
- Full-time
- Heavy lifting
- Customer service
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
14d
Front Desk Agent
Elliott House Inn —Charleston, SC
- Full-time
- English
- Mid-level
- Hotel

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guest service agent jobs near ravenel, sc

Front Desk Agent

The Loutrel | Charlestowne Hotels -
Charleston, SC

Quick Apply

Job Details

Full-time
$15 - $16 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Hospitality
Cash amount verification
Customer service
High school diploma or GED
Conflict management
Property management systems (PMS)
Telephone systems
Phone etiquette
Balancing end-of-day transactions
Hotel experience
Time management

Full Job Description

$750 Sign-On Bonus!

Employees are provided a shift meal and free parking!

SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
Follow established key control policy.
Ensures that yourself as a guest facing employee are well presented (uniforms, personal hygiene etc.
Ensure proper credit policies are followed and verify credit limit report.
Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Performs all other duties as directed by immediate supervisor.
Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.
Answer questions regarding and/or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services. Keep accurate records of all arrangements made. Answer questions concerning and/or giving directions to hotel facilities, meeting rooms, or events held therein.
Process and notify guests of receipt of facsimiles, mail and messages. Assist guests in the sending of facsimiles, mail and messages.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); and six months to one year related experience and/or training.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret procedure manuals. Ability to effectively present information and respond to questions from guests.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS and ABILITIES:
Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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