Top 163 Customer service representative Jobs in Raymond Ms

Customer Service Representative
CVS Health —Jackson, MS
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Outbound Call Center Rep
CVS Health —Jackson, MS
- $15.00 - $26.93 an hour
- Full-time
- Remote
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Employee stock purchase plan
Customer Service Chat Representative - 100% Remote
Frontdoor —Jackson, MS
- $16 - $17 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Employee stock purchase plan
- Disability insurance
15h
Remote Customer Service Representative
Kobie Marketing —Jackson, MS
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
CALL CENTER AGENT
Mississippi Sports Medicine —Jackson, MS
- Full-time
- HIPAA
- English
- High school diploma or GED
- Paid training
Client Success Representative (Remote)
Demand.com —Jackson, MS
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Support Representative
Brown & Brown —Clinton, MS
- Full-time
- High school diploma or GED
- Travel
- Entry level
- Employee stock purchase plan
- Paid holidays
PRN Customer Service Rep
TrustCare —Clinton, MS
- PRN
- High school diploma or GED
- Clinic
- Medical terminology
Quick Apply
Customer Retention Specialist
Agent Advantage Recruiting —Byram, MS
- $45,000 - $90,000 a year
- Full-time
- Office
- Administrative experience
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
National Customer Care Representative I
VITALANT —Jackson, MS
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Jackson, MS
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Customer Service Representative III
State of Mississippi —Jackson, MS
- $28,542.30 - $42,856.26 a year
- Full-time
- Senior level
5d
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Jackson, MS
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Customer Service Coordinator II
Baptist Memorial Health Care —Byram, MS
- Mid-level
- Windows
- Clinic
Senior Customer Service Representative
Eaton —Jackson, MS
- $84,000 - $123,000 a year
- Full-time
- Background check
- ERP systems
- Bachelor's degree
- Retirement plan
Customer Service Associate - Temporary
Walgreens —Clinton, MS
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Client Service Associate
Ameriprise Financial Services, LLC —Flowood, MS
- $18 - $25 an hour
- Part-time
- Background check
- Office
- Administrative experience
Quick Apply
12d
Customer Service Rep
Lincare Inc. —Flowood, MS
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
Quick Apply
Customer Contact Representative I
Trustmark Bank —Jackson, MS
- Full-time
- Spanish
- Computer literacy
- English
4d
Call Center Representative - Ridgeland, MS (Onsite)
Gainwell Technologies —Jackson, MS
- $29,100 - $41,600 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Tuition reimbursement

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Customer Service Representative

CVS Health -
Jackson, MS

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
Productivity software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50 per hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Central Standard Time Zone or Eastern Standard Time Zone.

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer service representative jobs in raymond ms

Customer Service Representative

Outbound Call Center Rep

Customer Service Chat Representative - 100% Remote

Remote Customer Service Representative

CALL CENTER AGENT

Client Success Representative (Remote)

Customer Support Representative

PRN Customer Service Rep

Customer Retention Specialist

National Customer Care Representative I

Seasonal (Temporary) Customer Service Call Center Agent

Customer Service Representative III

CUSTOMER SERVICE ASSOCIATE

Customer Service Coordinator II

Senior Customer Service Representative

Customer Service Associate - Temporary

Client Service Associate

Customer Service Rep

Customer Contact Representative I

Call Center Representative - Ridgeland, MS (Onsite)

I want to receive the latest job alert for customer service representative in raymond ms

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