Top 28 Technical support Jobs in Raymondville, Tx

Customer Service Representative
Valley Telephone —Raymondville, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
Dynamics 365 Field Service Deployment Specialist
Motion Recruitment —Texas
- Contract
- Mid-level
- Travel
- In-person
8d
Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc (SMI) —Texas
- $15 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Writing skills
- Paid training
- 401(k)
Computer Technician
Computer Network Group —Harlingen, TX
- $14 - $18 an hour
- Full-time
- Customer service
- Driver's License
- US work authorization
Quick Apply
IS Tech
Harlingen Medical Center —Harlingen, TX
- 8 hour shift
- Hospital
- Customer service
- HIPAA
- Paid holidays
- Health insurance
1d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

Discover related jobs

Based on your search for technical support jobs.

Customer Service Representative
Valley Telephone —Raymondville, TX
Answer all incoming calls by the third ring and promptly deliver messages to the appropriate staff member. Take payments, provide accurate change, and balance…
Telecommunications Sales Representative
E&C Marketing —Brownsville, TX
Excellent communication skills with the ability to articulate complex technical solutions clearly. Leadership qualities that inspire team collaboration and…
$700 - $1,200 a week
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
8d

Show more jobs in cities nearby

I want to receive the latest job alert for technical support in raymondville, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near raymondville, tx

Bilingual Customer Service Associate jobs in Texas

Computer Technician jobs in Harlingen, TX

Bilingual Customer Service Associate jobs in Lansdale, PA

Bilingual Customer Service Associate jobs in Henderson, NV

Bilingual Customer Service Associate jobs in Midvale, UT

Bilingual Customer Service Associate jobs in Marysville, WA

Customer Service Representative Remote jobs in Arlington, TX

Adult Day Service jobs in Riverside, CA

Cabin Service jobs in Los Angeles International Airport, CA

3rd Shift Customer Service jobs in Charlotte, NC

Relay Technician jobs in Texas

Computer Technician jobs in Wenatchee, WA

Computer Technician jobs in Edinburg, TX

Health Information Technician jobs in Texas

Computer Technician jobs in Russia, OH

Entry Level Computer Science jobs in Riverside, CA

Computer Technician jobs in New York, NY

Technical Specialist jobs in Evendale, OH

Technical Specialist jobs in Alexandria, VA

Qualified Behavioral Health Specialist jobs in Ohio

Customer Service Representative

Valley Telephone
Raymondville, TX

Apply Now

Job Details

Full-time

Qualifications

Computer literacy
High school diploma or GED
Driver's License

Full Job Description

SUMMARY

The Customer Service Representative (CSR) serves as the first point of contact for customers and visitors, providing exceptional customer service in person, by phone, and through other communication channels. This position is responsible for assisting customers with applications, account inquiries, payments, and general service information related to Valley Telephone Cooperative, Inc. and its subsidiaries. The CSR ensures that all interactions are handled professionally, efficiently, and in alignment with company standards and policies. This position also requires assistance with company marketing events and community outreach initiatives as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Greeting all customers and visitors in a professional, courteous, and friendly manner.
Ensure the business office always has a Customer Service Representative available to assist customers during operating hours.
Answer all incoming calls by the third ring and promptly deliver messages to the appropriate staff member.
Take payments, provide accurate change, and balance the cash drawer daily in accordance with company policies.
Assist customers in completing service applications, updates, and disconnect requests for Valley Telephone Cooperative, Inc. and its subsidiaries.
Establish new accounts and accurately update customer information in the billing system.
Research and resolve billing inquiries, payment discrepancies, and service-related issues in a timely manner.
Issue service orders for connections, disconnects, or changes in service and follow through to ensure completion.
Clearly explain services, pricing, promotions, and company policies to customers.
Coordinate with Engineering, OSP, Technical Support, and Billing departments to ensure customer requests are handled promptly.
Direct customers to Level 3 Customer Service Representatives for advanced support or account management when appropriate, exercising sound judgment when escalating issues.
Mail or email membership applications to new customers requesting service.
Record all visitor names in the visitor log and ensure visitor badges are issued and collected upon departure.
Attend all assigned staff meetings, training sessions, and assist with company marketing events as assigned.
Availability to work weekends, evenings, and after‑hours as business needs require to ensure timely and high‑quality customer support.
Prepare and submit summaries of knowledge or skills gained from external training sessions.
Maintain compliance with all applicable OSHA regulations and departmental safety standards.
Perform other related duties as assigned.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required.
Minimum of one (1) year of customer service or office experience preferred.
Experience in telecommunications, utilities, or a related industry is a plus.
Must have a valid Driver's License and insurable record.
Must pass pre-employment screen, physical and background checks.

OTHER SKILLS AND ABILITIES

Computer literate and proficient in Microsoft Office products, including Excel, Word, and PowerPoint.
Bilingual (English/Spanish) preferred.
Ability to work under frequent interruptions.
Ability to understand and work with basic computer-generated reports.
Ability to work independently and collaboratively with others.
Responsible, tactful, professional, and customer focused.
Pleasant demeanor, well-groomed appearance, and strong interpersonal presence.
Demonstrated good telephone etiquette.
Ability to pay close attention to detail.
Ability to develop and maintain a strong understanding of company products, services, and operational procedures.
Ability to travel with short notice to assist other offices, attend training sessions, or support company events.

Apply Now

Refine Your Search

technical support jobs in raymondville, tx

Customer Service Representative

Dynamics 365 Field Service Deployment Specialist

Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX

Computer Technician

IS Tech

Construction Technical Specialist - Autodesk FORMA ( ACC )

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for technical support in raymondville, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected