Top 18 Bilingual call center representative Jobs in Reading, Pa

Customer Service Coordinator - 2nd Shift Part Time
Penske Truck Leasing —Reading, PA
- $20 an hour
- 8 hour shift
- Spanish
- Pass drug screening
- Office
- Paid time off
- Referral program
13d
Customer Service Representative (Clerical Assistant 3)
Commonwealth of PA —Reading, PA
- $44,273 - $66,055 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
9h
Customer Service Coordinator - 2nd Shift Part Time
Penske Truck Leasing and Logistics —Reading, PA
- $20 an hour
- 8 hour shift
- Spanish
- Pass drug screening
- Office
- Paid time off
- Referral program
14d
Retail Customer Experience Specialist (Hybrid)
Pencor Services —Ephrata, PA
- $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
7d
Customer Service Representative
Copart —Pennsburg, PA
- $20.03 - $22.58 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
12h

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Customer Service Coordinator - 2nd Shift Part Time

Penske Truck Leasing -
Reading, PA

Apply Now

Job Details

Part-time
$20 an hour
13 days ago

Benefits

Paid time off
Referral program

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Penske Logistics is looking for Transportation Customer Service Coordinators to become part of an excellent team. This is a great opportunity for individuals who are outgoing, customer-focused individuals to help support our customers across the country.

Position Summary:

In this role, Transportation Customer Service Coordinators will monitor route status, manage inbound and outbound call center communications, and provide required information using Penske Systems.

Why is Penske Logistics for you?

We take pride in offering a competitive wage and great benefits including:

Base Pay: $20.00 per hour

Work Schedule:

This position supports a 24/7 operation and flexibility to work weekends and holidays are required. You will have two days off per week (one weekday and one weekend).

Part Time Shifts Available

2nd Shift: 2:00pm-10:30pm | P/T Shift 2-3 days/4-8hr shift (18-24 hours per week) flexible to work Saturdays/Sundays

This position will initially be located at our corporate campus, which is 7 miles south of the city of Reading located at 2675 Morgantown Road, Reading, PA 19607, training will be conducted the first 4- 6 weeks once hired on 1st shift Monday - Friday 9am - 3pm with potential opportunity for remote work once completed.

Additional Benefits:

Paid Time Off

Associate Referral Program

Our associates also enjoy numerous associate discounts and opportunities to grow with the organization!

Major Responsibilities:

Acts as the first line of contact for customer’s routine reporting requirements, providing the customer with status updates as needed
Communicates effectively with customers and drivers providing concise instruction and/or information through verbal and written communication methods
Answers and processes requests received through inbound calls and emails in a timely manner
Monitors routes for exceptions/abnormal route conditions, and provides timely feedback to internal and external customers
Escalates all non-routine customer inquiries appropriately to solve operational issues
Serves as the primary contact for data collection, audit, and reporting of various performance metrics
Supports with root cause analysis, use of reporting tools, and Key Performance Indicators
Other projects as assigned by the supervisor

Qualifications:

Previous customer service experience is required.

High School diploma or equivalent required, Associate's/Bachelor's is preferred.

Bilingual skills (Spanish) a plus.

Regular, predictable, full attendance is an essential function of the job.

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Administrative

Job Family: General Administration

Address: 100 Kachel Boulevard

Primary Location: US-PA-Reading

Employer: Penske Logistics LLC

Req ID: 2608763

Apply Now

Refine Your Search

bilingual call center representative jobs in reading, pa

Customer Service Coordinator - 2nd Shift Part Time

Customer Service Representative (Clerical Assistant 3)

Customer Service Coordinator - 2nd Shift Part Time

Retail Customer Experience Specialist (Hybrid)

Customer Service Representative

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