Top 47 Client manager Jobs in Reading, Pa

Customer Service Representative - Reading
Packaging Corporation of America —Reading, PA
- $57,500 - $65,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
14d
Customer Care Coordinator
Penske Truck Leasing and Logistics —Reading, PA
- Pass drug screening
- Research
- Mid-level
Client Support Manager - Live Entertainment
Tait —Lititz, PA
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid parental leave
- Health savings account
Client Service Manager, Government - Coatesville, PA
GetWellNetwork, Inc. —Coatesville, PA
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Military
- Mid-level
- Health insurance
- Cell phone reimbursement
Quick Apply
6d
Children's Blended Case Manager
Creative Health Services, Inc —Pottstown, PA
- Full-time
- Background check
- Nursing
- RN License
Quick Apply
Inside Sales/Sales Support
Robert Half —Denver, PA
- $45,000 - $55,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
Blended Case Manager / Salisbury Behavioral Health
RHA Health Services —Wyomissing, PA
- $20 an hour
- Full-time
- Nursing
- Clean driving record
- Writing skills
- Health insurance
- Dental insurance
8d
Cash Management Specialist
Ephrata National Bank —Ephrata, PA
- $23.48 - $31.05 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid jury duty
Case Manager
YMCA OF READING & BERKS CO —Reading, PA
- $45,000 - $50,000 a year
- Full-time
- Spanish
- Addiction Medicine
- English
Quick Apply
5d
Animal Care/Boarding/Client Services, Part Time
Humane Pennsylvania —Reading, PA
- From $13.85 an hour
- Part-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Registered Client Services Associate - Brokerage
Fulton Bank —Ephrata, PA
- $24.81 - $41.35 an hour
- Full-time
- Hybrid work
- 5 years
- Writing skills
- Mid-level
- Wellness program
- Health savings account
Case Manager II
Diakon —Topton, PA
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Bachelor's degree
- Disability insurance
- Health insurance
1d
Client Manager, Transportation
Trucordia —Leola, PA
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
5d
Client Care Representative, Part Time/Full Time
Humane Pennsylvania —Reading, PA
- From $13.85 an hour
- Part-time
- Customer service
- Writing skills
- Communication skills
- Health insurance
- Dental insurance
Sales Support Associate - Law Enforcement
Witmer Public Safety Group Inc —Coatesville, PA
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Distribution Customer Service Representative
NFI Industries —Kutztown, PA
- Extended hours
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
Account Representative/CSR
ASSA ABLOY —Lititz, PA
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Insurance Customer Service Agent
AAA Central Penn —Lititz, PA
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
1d
Senior Client Manager, Water Resources
Entech Engineering, Inc. —Reading, PA
- $120,000 - $135,000 a year
- Full-time
- Bachelor of Science
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
PrimeSource Building Products —New Holland, PA
- Overtime
- Office
- High school diploma or GED
- Typing

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Customer Service Representative - Reading

Packaging Corporation of America -
Reading, PA

Apply Now

Job Details

Full-time
$57,500 - $65,000 a year
14 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
Client relationship development
High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.
Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.
Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Maintain organized customer files.
Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.
Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.
Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.
Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

PREFERRED REQUIREMENTS:

Associates degree or college business coursework.
Previous experience using automated order entry system.
Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.
The ability to network and build relationships with individuals of various experience and corporate positions.
Strong active listening and evaluating skills.
Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.
Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.
Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.
Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.
Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $57,500-65,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.
Paid Holidays.
Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

client manager jobs in reading, pa

Customer Service Representative - Reading

Customer Care Coordinator

Client Support Manager - Live Entertainment

Client Service Manager, Government - Coatesville, PA

Children's Blended Case Manager

Inside Sales/Sales Support

Blended Case Manager / Salisbury Behavioral Health

Cash Management Specialist

Case Manager

Animal Care/Boarding/Client Services, Part Time

Registered Client Services Associate - Brokerage

Case Manager II

Client Manager, Transportation

Client Care Representative, Part Time/Full Time

Sales Support Associate - Law Enforcement

Distribution Customer Service Representative

Account Representative/CSR

Insurance Customer Service Agent

Senior Client Manager, Water Resources

Customer Service Representative

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