Top 9 Desktop support technician Jobs in Reading Pa

Field Services Desktop Technician
HCL Technologies Limited - Business Services —Wyomissing, PA
- $49,000 - $68,000 a year
- Email
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Service Technician (Myerstown, PA)
Saveway USA Corporation —Myerstown, PA
- $50,000 - $70,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Travel reimbursement
- Health savings account
Quick Apply
6d
Operations IT Support Technician
JGM —Downingtown, PA
- $28 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Mileage reimbursement
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Lititz, Pennsylvania
Axiom Technologies —Lititz, PA
- Part-time
- Mid-level
- Office
- 3 years
Lead SCADA Engineer
Jobskey —Pottstown, PA
- Full-time
- 5 years
- Engineering
- SQL
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Service Technician (Myerstown, PA)
Saveway USA Corporation —Myerstown, PA
Valid driver’s license with a good record. Diagnose and troubleshoot our own electronic safety equipment’s hardware and software problems as well as answer…
$50,000 - $70,000 a year
Quick Apply
6d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Service Technician
StaffSource —Columbus, OH
Minimum 3 years of hands-on IT support experience (desktop, field, or technical support). This is a hands-on, field-based role requiring strong technical…
$22 - $33 an hour
Quick Apply
6d
Desktop Support Technician
SUN Behavioral Columbus —Columbus, OH
These projects include the deployment of equipment (PCs, phones, peripherals, etc.). Required: High school diploma or GED, with technical study in computer…
12d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in reading pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near reading pa

Field Services Desktop Technician

HCL Technologies Limited - Business Services -
Wyomissing, PA

Quick Apply

Job Details

Full-time
$49,000 - $68,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Desktop computer repair
Customer follow-ups
Data center services
Data Center Operations
Data encryption
Data center experience
GPO
Technical documentation
Software deployment
Laptop (troubleshooting support)
LAN
Hardware maintenance
Equipment troubleshooting
Employee relationship building
Public Cloud
Research
Mid-level
Incident Escalation
Printer (troubleshooting support)
Software installation
Microsoft System Center
Troubleshooting audio issues
VLAN
WDS
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management
Azure AD

Full Job Description

Job Description: -

We are looking for an experienced and proactive Technical Support Engineer to provide enterprise-level support to End Users. The Candidate should have expertise in day to day technology support and be able to diagnose and troubleshoot software/hardware problems and help the End Users to install and troubleshoot applications, hardware and programs.

You will be the face of technology support in this location, helping to support local users across a wide range of business functions. They will rely on you to provide timely and accurate solutions to their technical problems.

Roles & Responsibilities:

Provide day to day desktop support to the End Users. Researching, diagnosing, trouble shooting and identifying solutions to resolve system issues on Laptop and Desktops on both OS & Hardware.
Maintaining stock levels of equipment and inventories
Building and deploying end user hardware; from tablets and phones through to laptops and desktops.
Working closely with wider team and Site Lead to manage starters and leavers in local sites.
Taking a proactive ownership of Tickets and Tasks assigned using ServiceNow.
Asking customers targeted questions to quickly understand the root cause of the problem.
Track computer system issues through to resolution, within agreed SLAs.
Providing support to Associates through a series of actions, email or chat, until they’ve solved a technical issue.
Properly escalate unresolved issues in a timely manner to appropriate internal teams (e.g. security/network/systems teams)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships within the team and customers

Technical Skills:

Good knowledge of Windows client OS’ including, Windows 8 & 10.
Knowledge of Windows Imaging/OS deployment using tools like WDS/MDT/SCCM/AutoPilot.
Knowledge of Azure, especially intune and AAD.
Experience of data center management, including tape back up management.
Hands-on experience on Hardware Troubleshooting skills and log the call with Vendor for hardware replacement.
Knowledge on SCCM, Encryption software, VPN applications
Good knowledge on system troubleshooting and application troubleshooting (Event log check, disk space checks and error/failure logs etc).
Good knowledge of Active Directory (DHCP, DNS and OU/GPO).
Good Knowledge of Macintosh platform and application installation.
Good knowledge on Microsoft Office Products (Office-365/Office 2013).
Good knowledge of Network concepts (VLANs, VPN, LAN, WAN & Wi-Fi)
Basic skills on Printer support.
Conference Room Audio & Video support.
Good interpersonal skills.
Worked on ticketing tool eg SNOW, HP OpenView.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $68,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: On the road

Quick Apply

Refine Your Search

desktop support technician jobs in reading pa

Field Services Desktop Technician

Service Technician (Myerstown, PA)

Operations IT Support Technician

Desktop Support Engineer (Dispatch /Part-Time) Lititz, Pennsylvania

Lead SCADA Engineer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in reading pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected