Reports to: Backend Supervisor
Department: Receiving
FLSA: Non- Exempt
The Backend Associate are required to hang and/ or process all new merchandise accurately and efficiently in accordance with Forman Mills productivity standard.
Maintaining a clean, tidy and organized backroom.
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Principle Duties and Responsibilities: Ensure loading dock is clean and free from debris
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Unload / load trucks
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Breakdown truck deliveries by sorting cartons by departments on pallets
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Stage sorted pallets to be processed.
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Ensure Processing tables are supplied with pants and shirt hangers.
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Removal of trash and empty pallets in the processing area.
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Compacting trash
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Baling cardboard
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Removal of layaways from the front end
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Maintain organization of the layaway room
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Retrieval of layaways for customer pickups and cancelations
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Perform maintenance duties when needed
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Processing of merchandise consist of hanging all shirts and pants
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Ticketing
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Size nub select merchandise as outlined
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Security tagging select merchandise as outlined
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Verify description and unit received against carton label
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Ensure outstanding customer service by greeting, assisting and thanking each customer in a positive approachable manner.
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Present a positive image towards all team members, customers and the community.
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Responsible for accurately scanning all merchandise to prevent any inventory adjustments
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Performs additional tasks when needed outside the receiving area to include: o Cross train on the register
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Cross trained Fitting room o Salesfloor recovery
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Merchandising/ stocking o Markdowns
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Help deter theft by reporting all dishonest behavior to management and/ or Loss Prevention
department
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Ability to work varied hours/days, including 23 nights per week, weekends and holidays to meet the needs of the business.
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The ability to work in different areas of the store such as selling floor, fitting room, and frontend as directed by supervisors and management.
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Ability to communicate effectively as it relates to communicating to customers and team
members all Forman Mills written policy and procedures, training materials, directives and any other materials Forman Mills produces.
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Ability to perform basic math functions to operate the register, make change and conduct inventory.
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Physical requirements include lift up to 50 lbs. Use of hands and fingers in a continuous and
repetitive activity. Adequate fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing and repetitive lifting with or without reasonable
accommodation.
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Must be 18 years or older
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Education: High School Diploma or Equivalent
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Job Related Skills: Math, ability to count money and give accurate change
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Safely use a carton knife
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Price ticket fastener gun
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Ability to handle different customer’s personalities in a professional manner
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High Energy, Positive attitude, Friendly, Courteous,
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Excellent People Skills
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Computer Skills: o POS Software and Equipment
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Scanning ticketing gun o Kronos (Time and Attendance)
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As one of America’s fastest growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company. If you have a passion for excellence, an unwavering focus on delivering value for the customer and a drive to be the best, Forman Mills can be your springboard to incredible career growth. Forman Mills has employment opportunities available at Store, Distribution Center, and Corporate level.
