Top 1 helpdesk administrator Jobs in reading pa

System Administrator
Goodville Mutual Casualty Company —New Holland, PA
- Weekends as needed
- Mid-level
- Office
- Trade school

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Network Administrator
Spring-Ford Area School District —Royersford, PA
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A bachelor's degree in related field is preferred and/or comparable work experience and certifications. Assists in system monitoring, reviewing infrastructure…
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Infrastructure Administrator
Benesch Law —Columbus, OH
Supports IT Infrastructure planning and hands-on implementation for new offices and office expansions, coordinating with firm staff and contractors from design…
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System Administrator

Goodville Mutual Casualty Company
New Holland, PA

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Job Details

Qualifications

Computer operation
Data center experience
Hardware maintenance
Equipment troubleshooting
Software installation
Hardware support
Networking equipment (troubleshooting support)
Hardware management
Operating system installation

Full Job Description

Description:

Summary:

This position is responsible for the reliability, sustainability, and core functionality of the server and related infrastructure along with key applications and cloud-based platforms that integrate into that infrastructure.

Functions:

Implement, maintain, monitor, and upgrade server operating systems.
Implement, maintain, monitor, and upgrade telecommunication systems.
Maintain and track systems uptime adhering to department and company SLAs.
Maintain server, network, and computer hardware.
Maintain user level access to systems.
Manage physical access control and video security systems.
Monitor system resources and maintain reliability of infrastructure datacenter and related resources.
Provide disaster recovery plans and testing of those plans.
Provide documentation of systems and related resources.
Provide high reliability backup solutions and testing of system backups.
Provide system outage response and reporting with root cause analysis.
Purchase software and hardware and work with vendors for solutions and implementations.
Follow industry and compliance best practices to maintain a secure and resilient enterprise infrastructure at all levels.
Maintain knowledge of current technical and industry practices and developments through continuing education.
Support helpdesk team with escalated issues and prompt resolution.
Support on-call emergencies with response and resolution.
Support IT team with other duties as assigned.

Requirements:

Minimum of four years’ college or technical school training or equivalent experience in information systems and datacenters required.
Proficiency with Intel-based PC and server hardware required.
Experience with enterprise network hardware including routers, firewalls, switches, and related devices required.
Thorough knowledge of and experience with current operating systems including server versions required.
Ability to comprehend innovative concepts and products in the PC and networking area required.
Good judgment, problem solving, and organizational abilities required.
Effective communication skills required.
Ability to work under pressure, with interruptions and time deadlines required.
Ability to install hardware and lift PC equipment weighing up to 75 pounds required.
Ability to work with dust-covered components and to access cables/connectors beneath work areas requiring bending, stooping, and crawling required.
Availability to work outside of normal business hours (nights and weekends), as needed, for network, hardware or software repair, troubleshooting, updates or conversions to new releases required.
Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
Ability to perform the essential functions of the job with or without reasonable accommodation required.

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