Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!
The Corporate Director of Risk Management provides enterprise-wide leadership and strategic direction for Caron’s risk management program. This role is responsible for identifying, assessing, mitigating, and monitoring clinical, operational, financial, regulatory, reputational, and strategic risks. The Director ensures alignment with organizational strategy, regulatory and accreditation requirements, and Board oversight expectations, while maintaining effective loss prevention, safety, claims, insurance, and emergency preparedness programs.
Position is full-time, hybrid work. Candidates must have the ability to be on Caron Wernersville campus 3 days per week.
Duties and Responsibilities:
Enterprise & Strategic Risk Management
- Designs, implements, and maintains an enterprise risk management (ERM) framework encompassing clinical, operational, financial, compliance, information technology, reputational, and strategic risks.
- Partners with executive leadership to integrate risk considerations into strategic planning, new initiatives, capital investments, and organizational change.
- Develops and maintains enterprise risk assessments, risk registers, and risk heat maps; prioritizes risks based on likelihood and impact.
- Identifies emerging risks and industry trends and advises leadership on mitigation and response strategies.
- Ensures clear accountability for risk ownership and mitigation activities across departments.
- Prepares and presents risk management reports, dashboards, and analyses to executive leadership and assigned Board committees.
Risk Management Program Oversight
- Leads the organization-wide Risk Management Program, including loss prevention, incident reporting, claims management, insurance, and risk analytics.
- Establishes policies, standards, and methodologies for risk identification, escalation, mitigation, and monitoring.
- Provides leadership and oversight to Risk Analysts and other assigned staff, including workload prioritization, performance evaluation, and professional development.
Incident Management, Analysis, and Improvement
- Oversees the iSight risk management system for incident reports, complaints, accommodations, and related events.
- Ensures timely investigation, documentation, and follow-up of all incidents across Caron locations.
- Reports sentinel events and state-mandated reportable incidents to appropriate regulatory, licensing, and accreditation bodies.
- Conducts or oversees root cause analyses (RCA) for high-risk incidents and sentinel events.
- Collaborates with Quality, Compliance, Legal, and Operations to develop and monitor corrective action plans and performance improvement measures.
- Ensures corrective actions are completed, sustained, and evaluated for effectiveness.
Risk Assessment & Data Analytics
- Collects, analyzes, and trends organizational risk data to identify systemic issues and performance vulnerabilities.
- Conducts proactive risk assessments using tools such as failure mode and effects analysis (FMEA) and system-based reviews.
- Reviews and interprets incident, near-miss, safety, and operational data and provides actionable recommendations to leadership.
- Translates complex risk data into meaningful insights for executive and Board decision-making.
Safety, Emergency Preparedness & Business Continuity
- Oversees the Safety and Emergency Preparedness Program (EPP) for all organizational locations.
- Chairs and manages the Safety Committee, including agendas, meetings, documentation, and follow-up actions.
- Ensures emergency preparedness drills, documentation, and after-action reviews are completed consistently and effectively.
- Provides executive-level oversight of emergency response readiness and business continuity planning in coordination with leadership and external partners.
- Develops and delivers training and education related to safety, emergency preparedness, and organizational risk awareness.
Claims, Insurance & Financial Risk
- Oversees claims investigations in coordination with legal counsel, insurance carriers, brokers, and claims adjusters.
- Develops comprehensive claims documentation and analyzes loss trends.
- Coordinates the annual risk and liability insurance renewal process for all locations.
- Serves as primary liaison with insurance carriers and brokers on coverage, claims, and risk recommendations.
- Evaluates insurance coverage adequacy relative to the organization’s risk profile and provides recommendations to leadership to reduce financial exposure.
Regulatory, Accreditation & Compliance Alignment
- Ensures alignment of risk management activities with federal and state regulations, accreditation standards, and internal compliance frameworks.
- Partners closely with Compliance, Privacy, Legal, and Quality departments to ensure coordinated risk oversight.
- Evaluates the risk impact of regulatory and accreditation changes and communicates implications to leadership.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work extended hours and deliver presentations which may be lengthy or multiple in one day
- Must be able to sit and perform computer work for majority of workday
- Must be able to move throughout all Caron facilities as well as travel to meet business needs
- Light lifting up to 20 pounds (manuals, notebook computers, LCD, etc.)
- Requires close visual acuity, analyzing data and figures and viewing a computer terminal
EXPERIENCE / EDUCATION QUALIFICATIONS:
- Bachelor’s degree required; Master’s degree preferred.
- Minimum of 8–10 years progressive experience in healthcare risk management, including enterprise or leadership responsibilities.
- CPHRM certification desirable.
- OSHA certification required within one year of employment..
- If in recovery, 1-year continuous sobriety is preferred.
Knowledge, Skills and Abilities:
- Enterprise risk management and healthcare regulatory expertise
- Executive and Board-level communication skills
- Strategic and analytical capabilities
- Leadership and cross-functional collaboration
- Proficiency in Microsoft Office and risk management information systems
#IND101
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
